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Bug UnityEditor Window--Remote Config cannot open:Curl error 28

Discussion in 'Unity Remote Config' started by EdwardAndy, Apr 10, 2022.

  1. EdwardAndy

    EdwardAndy

    Joined:
    Jul 26, 2020
    Posts:
    24
    upload_2022-4-11_0-57-39.png

    upload_2022-4-11_0-58-1.png

    upload_2022-4-11_1-2-23.png

    upload_2022-4-11_1-7-13.png

    when I update Remote Config package to version 3.0.0-pre15, the error still exist, even get empty object with the response when play in editor,.

    But when I play in editor, Remote Config request can fetch the correct respon.
    upload_2022-4-11_1-14-17.png

    When I use FireFox to access the url "https://remote-config-api.uca.cloud.unity3d.com/", the result is time out too. I'm in China.

    I can't use Remote Config Window in editor.Can someone help me to fix it? Thx!
     
    Last edited: Apr 11, 2022
    EdwardAndy, Apr 10, 2022
    #1

  2. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    14,446
    If you are in China, the endpoint may be being blocked. Unfortunately there is nothing we can do at this end, if this is the case. You can try using a VPN, or perhaps use your phone as a hotspot, as a test.
     
    JeffDUnity3D, Apr 11, 2022
    #2

  3. EdwardAndy

    EdwardAndy

    Joined:
    Jul 26, 2020
    Posts:
    24
    You are right. I can open and connect Remote Config Window when i using a VPN.Thx.
     
    EdwardAndy, Apr 13, 2022
    #3
    JeffDUnity3D likes this.