Question Unity Webgl ios Problem

Hello everyone,

We are creating a webgl project that will work on both desktop and mobile with a group. However, we have been unable to run the project on ios for 2 months now.

The main project: www.prosoftvr.com/staytest It works seamlessly on desktop.
The features of the project are:
Multiplayer
Video Call / Conference

However, on ios it stays on the loading screen.
Video : https://drive.google.com/file/d/1U-HSi9vDbiDUmuJ1LM-Jlzz_U2tP1E72/view?usp=sharing

When we create the project blank (without any model or video call feature), we can open it on ios.
Blank project for ios : https://www.prosoftvr.com/iphonetest/

We are missing something and we can't solve it. Could you please help us? ☹

 

You're most likely running out of browser memory - Reloading the page is a very common behaviour if that happens. Sadly the browser memory iOS provides is very limited (e.g. comapred to the memory you get for a native app), therfore you have to be very cautious on where and how to spend memory. Things you should do:

• Make sure to have optimized textures that only have the resolution they really need
• I would remove sounds and music for now, until you have a working build again, and then try to add those step by step - For audio Unity 2021.2+ starts to be compressed in memory which does help, but still this is a big overhead
• Take a snapshot with the memory profiler to see which parts of your application take the most memory - https://blog.unity.com/technology/everything-you-need-to-know-about-memory-profiler
• You can add an HTML console to catch errors more easily - have a look at this project: https://github.com/JohannesDeml/UnityWebGL-LoadingTest
• Use addressables and load/unload assets on demand (not an easy task, but worth pursuing in the long run)

 

it runs on ipad (went to character editor), but does have errors
- "system out of memory" for textures (lots of them)
- few missing scripts errors
- DXT5 compression mode not supported
- cameracolortarget errors

 

thank you, thank you- i will check these point

 

thank you, - I'm forwarding it to the team.