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Bug Unity VideoPlayer sometimes mutes audio

Discussion in 'Audio & Video' started by Patrick_D, Aug 10, 2020.

  1. Patrick_D

    Patrick_D

    Joined:
    Nov 8, 2019
    Posts:
    11
    Hi,

    I got a problem with the Unity VideoPlayer in 2019.4.4f1.
    I have around 9 videos in my app, which can be played by the user. The Video Player component is working fine most of the time. But sometimes I get the problem, that my sound stops in the middle of the video. When I play the video again, it's working fine again.
    I cannot reproduce the problem. Sometimes the issue occurs, but I cannot find out when.

    Does someone have similar issues or is able to help me with my problem?

    Best regards
     
    Patrick_D, Aug 10, 2020
    #1

  2. DominiqueLrx

    DominiqueLrx

    Unity Technologies

    Joined:
    Dec 14, 2016
    Posts:
    260
    Hi!

    It's the first time we hear of such an issue. Is there anything useful in the log file when this happens? It seems filing a bug report would be needed so we can take a closer look.

    Dominique Leroux
    A/V developer at Unity
     
    DominiqueLrx, Aug 10, 2020
    #2

  3. Patrick_D

    Patrick_D

    Joined:
    Nov 8, 2019
    Posts:
    11
    Hi, sorry for the late reply.
    I use the video player in an iOS project and I checked the console logs of Xcode while deploying. I could not see any output at the time the error occurs. Or can I retrieve more information in the log file?
     
    Patrick_D, Aug 20, 2020
    #3