Question [Unity Push Notification] Exception message "Failed to initialize Push Notification plugin ..."

Hello ,

I think I made all setup inside the this document correctly (Like Firebase, Unity Editor, Unity Dashboard). No error during the build process. But when I open my Android device, I got this error message when run the
RegisterForPushNotificationsAsync method:

Failed to initialize Push Notification plugin instance and register the device for remote notifications

- The build was made on Unity Cloud Build (2022.2.13f1)
- I'm using the same script sample to test
- I'm testing an apk (not a published build)



[EDIT]
- I made a local build (2022.2.12f1) and got the same error

[OBS]
- I geeting this message before the exception message:

FirebaseApp: Device unlocked: initializing all Firebase APIs for app UNITY_PUSH_NOTIFICATIONS

 

Thanks, @SebT_Unity .

- It's not a sample project. I'm implementing direct to a company project because we already have some configs like Firebase
- I'm using the Push Notification 3.0.1-pre.1

My configs:





[OBS] If this can help:

- We are using Facebook sdk, Iron Source and Firebase Analytics and Crashlytics.

 

[ANDROID UPDATE]

- Trying to fix other SDK integration I team member tell me that our Android Resolver is not automatically running, so a need to run it manually.
- After that the RegisterForPushNotificationsAsync worked The push token was generated and I can send a Test Push Notification
- My suggestion is to add on the guide this part




[IOS UPDATE]

- I'm getting some iOS errors during the XCode build process on Unity Cloud Build. But I'm testing more to see if I can find the solution.


@SebT_Unity

 

[IOS UPDATE]

I'm getting the error below while I'm building on Unity Cloud Build.


Error Detail:
- INFO: ▸ ❌ error: Provisioning profile "----" has app ID "----", which does not match the bundle ID "----.notificationservice". (in target 'notificationservice' from project 'Unity-iPhone')

I search on the project about the notificationservice key and saw that Push Notification Process appends this information to my identifier.



Question:
- What do I have to make to work?

Extra Info:

- Unity Version: Unity 2022.2.11f1
- Xcode Version: Xcode 13.4.1
- Ruby version: 2.7.4

 

I will move the last question to a new topic. To be more specific:

Topic Link

 

Hey,
i cant register my app, too. Only get the exception while running my mobile app "Failed to register the device for remote notification". (only trying it for Android)

I think i followed all steps written in the documentary
- imported the push-notification sdk 3.01 Preview
- Create a Firebase account for my game and import the google-services.json
- generate an service account key
- add generated key to Liveops->Push Notifications -> Settings
- add all information about firebase to Unity->projectsetting ->Push notifications
- enable Cloud Messaging API (Legacy) in firebase

I am using Unity 2021.3.8 and my mobile phone using version 12.
I Copied the code above and resolve with the android resolver, but the exception is still triggered.

Does anyone have an idea how i to solve this?

 

Hey, @Dan-Lyrebird

- Are you added the Push Notification API Keys for android?

 

Hey @rdossantos_unity,
Yes i added the key and using my development environment in my current build. (Like in Remote Config, Analytics, Leaderboard etc.)

 

@rdossantos_unity

I had the same symptoms as you. In my case, There was an additional space character at the end of the "Firebase App Key" because I had copied the id by just doubleclicking in the web browser.
After removing the space , I could get the push registration token.
Hope this helps..