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Unity project organisation access rights issue

Discussion in 'Unity Simulation' started by whiskers434, Jan 3, 2020.

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  1. whiskers434

    whiskers434

    Joined:
    Sep 23, 2014
    Posts:
    28
    Hi,

    Just got added to the beta today and was running through the quick start tutorial and have found a possible issue I would like to highlight, mainly in case any else runs into it.

    Following the quick start guide
    1. login auth works
    2. connect to a unity project - created a new 'unity simulation test' project
    3. define run - get error {"message":"Your account doesn't have access to Unity Simulation. Please visit https://unity.com/simulation to learn more."} - even tho I do and the login auth confirms that
    turns out when I created the new test project the org got set to the companies org, transferring the project to my personal org fixes the issue

    I guess its my personal org that got the unity simulation access or with the other users in the company org it didn't like it, not sure.

    Not sure what the long term plans are for handling access rights within orgs and projects for unity simulations

    Its just a bit not user friendly when it gives you the full list of projects in the activate project but some of those might not be able to use unity simulations

    ~whiskers434
     
    whiskers434, Jan 3, 2020
    #1

  2. vivekmu

    vivekmu

    Unity Technologies

    Joined:
    Sep 11, 2019
    Posts:
    4
    Thanks for the feedback! Indeed that can be confusing when working on multiple projects. We will take a look and see what is the best way to address it.
     
    vivekmu, Jan 3, 2020
    #2

  3. mjnf

    mjnf

    Joined:
    Feb 7, 2020
    Posts:
    8
    Hi,

    I have a similar issue:
    1. I created a project in Unity Cloud.
    2. Logged and get my token with usim.
    3. Actived my project with usim.
    4. But when I try to upload my build is showing the error "Your account doesn't have access to Unity Simulation. Please visit https://unity.com/simulation to learn more."

    upload_2020-9-16_16-36-32.png

    I'm manager in the organization and owner of the project.

    Thanks.
     
    mjnf, Sep 16, 2020
    #3

  4. stevenke_unity

    stevenke_unity

    Unity Technologies

    Joined:
    Nov 13, 2018
    Posts:
    30
    Hi whiskers434 and mjnf,

    Did you follow https://unity.com/simulation and the "Sign in to start for free" to get access to Unity Simulation? We would need to check which organization has the Unity Simulation entitlement vs the project your are using.

    The best way to follow-up is to send an email to simulation-help@unity3d.com with the email address of the Unity account and the org name and project id you expect to have access.

    Thank you.
     
    stevenke_unity, Sep 17, 2020
    #4
    mjnf likes this.

  5. mjnf

    mjnf

    Joined:
    Feb 7, 2020
    Posts:
    8
    Hi,

    Maybe could be that. I'm going to check it with an organization owner.

    Thanks a lot for you answer.
     
    mjnf, Sep 17, 2020
    #5

  6. stevenke_unity

    stevenke_unity

    Unity Technologies

    Joined:
    Nov 13, 2018
    Posts:
    30
    stevenke_unity, Oct 7, 2020
    #6
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