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Feedback Unity Phone 2FA OTP Code didn't send in VietNam

Discussion in 'General Discussion' started by Jumeuan, May 16, 2023.

  1. Jumeuan

    Jumeuan

    Joined:
    Mar 14, 2017
    Posts:
    39
    Hi,
    I'm using Unity service like Unity Ads, Unity Remote Config. Normally i login success use my phone number. 1 month ago, i can't use phone to login into Unity anymore, it didn't send me OTP code for 2FA and login code.
    I tried to send Unity Support Email, but no respond from them. So i need to create this thread, so any Unity Dev have contact to backend team can view this issue and resolve it. If not, i think it will affect too much of Unity's user.

    My country: Viet Nam
    ISP: VNPT
    Issue: Try to login to Unity use phone, but didn't receive any OTP code for 2FA or login by phone.

    P/s: If this thread is wrong sector, please understand for me, i didn't know anywhere to get support from Unity. Because they don't answer me from email.
     
    nguyenvanthe994 and DungDajHjep like this.
  2. DungDajHjep

    DungDajHjep

    Joined:
    Mar 25, 2015
    Posts:
    201
    Dùng gmail để đăng nhập và tắt 2FA của Unity cho nhanh
     
    Jumeuan likes this.
  3. Jumeuan

    Jumeuan

    Joined:
    Mar 14, 2017
    Posts:
    39
    Không được bác ơi, nó bắt phải nhập code OTP