Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. Dismiss Notice

Feedback Unity Phone 2FA OTP Code didn't send in VietNam

Discussion in 'General Discussion' started by Jumeuan, May 16, 2023.

  1. Jumeuan

    Jumeuan

    Joined:
    Mar 14, 2017
    Posts:
    39
    Hi,
    I'm using Unity service like Unity Ads, Unity Remote Config. Normally i login success use my phone number. 1 month ago, i can't use phone to login into Unity anymore, it didn't send me OTP code for 2FA and login code.
    I tried to send Unity Support Email, but no respond from them. So i need to create this thread, so any Unity Dev have contact to backend team can view this issue and resolve it. If not, i think it will affect too much of Unity's user.

    My country: Viet Nam
    ISP: VNPT
    Issue: Try to login to Unity use phone, but didn't receive any OTP code for 2FA or login by phone.

    P/s: If this thread is wrong sector, please understand for me, i didn't know anywhere to get support from Unity. Because they don't answer me from email.
     
    nguyenvanthe994 and DungDajHjep like this.
  2. DungDajHjep

    DungDajHjep

    Joined:
    Mar 25, 2015
    Posts:
    173
    Dùng gmail để đăng nhập và tắt 2FA của Unity cho nhanh
     
    Jumeuan likes this.
  3. Jumeuan

    Jumeuan

    Joined:
    Mar 14, 2017
    Posts:
    39
    Không được bác ơi, nó bắt phải nhập code OTP