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Feedback unity package manager "starting server" error on multiple versions of unity

Discussion in 'Package Manager' started by Tenderion, Aug 26, 2019.

  1. Tenderion

    Tenderion

    Joined:
    Jun 23, 2017
    Posts:
    1
    I had this problem for a few months now package manager won't load and after a while unity error log tells me that it's proxy/firewall related tho I turned off all firewall programs I had ( inc. Windows 10 defender ). With new version (2019.3.0a12) I also had an option to run a diagnostics. the pop-up window asked me to write this post on this page with the following file and log. I have been realy struggling with this error for a long time so any point to finding out why is this happening on my pc would be neat since it works totaly fine on my other machine.

    (also sorry for bad spelling and I am not a native speaker)

    [2019-08-26T19:19:44.226Z][INFO] Opened report file 'C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_26_08_2019_211901,26.txt'
    [2019-08-26T19:19:44.232Z][INFO] Starting diagnostics
    [2019-08-26T19:19:44.260Z][INFO][UpmRegistryReachable] Sending HEAD request to https://packages.unity.com
    [2019-08-26T19:19:45.309Z][INFO][PingUpmRegistry] Starting ping test on 'http://packages.unity.com/com.unity.package-manager.metadata'
    [2019-08-26T19:19:51.016Z][INFO][PingUpmDownload] Starting ping test on 'http://download.packages.unity.com/.../com.unity.package-manager.metadata-0.0.1.tgz'
    [2019-08-26T19:19:56.692Z][INFO][UpmRegistryDownloadSpeed] Starting speed test with UPM registry
    [2019-08-26T19:20:08.421Z][INFO][UpmRegistryDownloadSpeed] Download: 3.85 Megabits per second
    [2019-08-26T19:20:08.423Z][INFO][Speedtest.Net] Starting speed test with Speedtest.net
    [2019-08-26T19:20:25.940Z][INFO][Speedtest.Net] Download: 4.22 Megabits per second
    [2019-08-26T19:20:25.940Z][INFO][Speedtest.Net] Upload: 438.23 Kilobits per second
    [2019-08-26T19:20:25.943Z][INFO] Finished diagnostics
    [2019-08-26T19:20:25.958Z][INFO] Created report at 'C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_26_08_2019_211901,26.txt'
     

    Attached Files:

    Tenderion, Aug 26, 2019
    #1

  2. okcompute_unity

    okcompute_unity

    Unity Technologies

    Joined:
    Jan 16, 2017
    Posts:
    756
    Hi @Tenderion ,

    Looking at the logs you shared, looks like your network connection may be unreliable. The diag tool could only send 4 ping in 5 seconds. Can you try on another network environment?

    Regards,

    Pascal
     
    okcompute_unity, Sep 4, 2019
    #2