Unity Package Manager Error

Kipey1 · Feb 8, 2020

I've tried using Unity 1.7f1, 2.7f2 and 3.0f6 (don't know if versions make a difference at all) as well as some possible fixes, but i still can't open Unity as i get the "Could not establish a connection with the Unity Package Manager local server process" error message when i try to.

Diagnose report
5 out of 6 checks passed:
[
{
"name": "UPM registry reachable",
"description": "Make an HTTP request to the UPM package registry",
"result": "PASS",
"detail": "HTTP/1.1 200 OK\nX-Powered-By: Express\nProvider: Genesis\nDate: Sat, 08 Feb 2020 13:33:29 GMT\nConnection: close"
},
{
"name": "Ping UPM registry",
"description": "Measure the latency of the UPM package registry API",
"result": "PASS",
"detail": "5 pings made in 7.642 seconds\nAverage latency: 367.06 ms\nMinimum latency: 139.61 ms\nMaximum latency: 1148.11 ms\nStandard deviation: 438.61"
},
{
"name": "Ping UPM download",
"description": "Measure the latency of the UPM package download endpoint",
"result": "WARNING",
"detail": "4 pings made in 5.215 seconds\nAverage latency: 27.16 ms\nMinimum latency: 26.40 ms\nMaximum latency: 28.14 ms\nStandard deviation: 0.76"
},
{
"name": "UPM registry download speed",
"description": "Test the Internet connection using the UPM package registry",
"result": "PASS",
"detail": "Measured speed to the UPM registry: 22.07 Megabits per second"
},
{
"name": "Speedtest.net",
"description": "Test the Internet connection using Speedtest.net",
"result": "PASS",
"detail": "Measured speed to the Speedtest.net server: 2.25 Megabits per second"
},
{
"name": "HTTP proxy environment variables",
"description": "Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)",
"result": "PASS",
"detail": "No proxy support has been configured through environment variables."
}
]

Log
[2020-02-08T13:33:32.099Z][INFO] Opened report file 'C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_08_02_2020_153310,20.txt'
[2020-02-08T13:33:32.139Z][INFO] Starting diagnostics
[2020-02-08T13:33:32.528Z][INFO][UpmRegistryReachable] Sending HEAD request to https://packages.unity.com
[2020-02-08T13:33:37.016Z][INFO][PingUpmRegistry] Starting ping test on 'http://packages.unity.com/com.unity.package-manager.metadata'
[2020-02-08T13:33:45.318Z][INFO][PingUpmDownload] Starting ping test on 'http://download.packages.unity.com/.../com.unity.package-manager.metadata-0.0.1.tgz'
[2020-02-08T13:33:50.535Z][INFO][UpmRegistryDownloadSpeed] Starting speed test with UPM registry
[2020-02-08T13:34:01.780Z][INFO][UpmRegistryDownloadSpeed] Download: 22.07 Megabits per second
[2020-02-08T13:34:01.810Z][INFO][Speedtest.Net] Starting speed test with Speedtest.net
[2020-02-08T13:34:29.369Z][INFO][Speedtest.Net] Download: 2.25 Megabits per second
[2020-02-08T13:34:29.370Z][INFO][Speedtest.Net] Upload: 3.04 Megabits per second
[2020-02-08T13:34:29.394Z][INFO] Finished diagnostics
[2020-02-08T13:34:29.661Z][INFO] Created report at 'C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_08_02_2020_153310,20.txt'

I really need a fix for this so any help would be nice.

Kipey1 · Feb 9, 2020

Editor log (Kasutaja means User):

[LicensingClient] ERROR Failed to connect to local IPC
[Licensing::Module] Failed to connect to channel: LicenseClient-Kasutaja
[Licensing::Module] Successfully launched the LicensingClient
[LicensingClient] Timed-out attempting to connect to the Licensing Client on pipe: LicenseClient-Kasutaja.
[LicensingClient] ERROR Failed to connect to local IPC
[Licensing::Module] Failed to connect to channel: LicenseClient-Kasutaja
IPC channel to LicensingClient doesn't exist; falling back to Legacy licensing
[LicensingClient] ERROR Failed to disconnect local IPC connection

LICENSE SYSTEM [202028 16:55:20] Next license update check is after 2020-02-09T11:24:51

LICENSE SYSTEM [202028 16:55:20] 00326-10000-00000-AA211 != 00326-10000-00000-AA809

Built from '2019.3/staging' branch; Version is '2019.3.0f6 (27ab2135bccf) revision 2599713'; Using compiler version '191627012'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 3988 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
[Package Manager] Server::Start -- Port 57371 was selected

COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Hub\Editor\2019.3.0f6\Editor\Unity.exe
C:/Users/Kasutaja/Cave destroyers
Using Asset Import Pipeline V2.
[Package Manager] Server::EnsureServerProcessIsRunning -- ReadyRequest exceeded maximum alloted time, ran for [516] seconds
[Package Manager] Server::Kill -- Server was shutdown
[Package Manager] PackageManager Server::Start -- Process restart attempt #2

[Package Manager] Server::Start -- Port 57461 was selected
[Package Manager] Server::EnsureServerProcessIsRunning -- ReadyRequest exceeded maximum alloted time, ran for [10] seconds
[Package Manager] Server::Kill -- Server was shutdown
[Package Manager] PackageManager Server::Start -- Process restart attempt #3

[Package Manager] Server::Start -- Port 51558 was selected
[Package Manager] Cannot connect to Unity Package Manager local server
[Package Manager] Server::EnsureServerProcessIsRunning -- ReadyRequest exceeded maximum alloted time, ran for [10] seconds
[Package Manager] Server::Kill -- Server was shutdown
[Package Manager] PackageManager Server::Start -- Process restart attempt #4

[Package Manager] Server::Start -- Port 64434 was selected
[Package Manager] Cannot connect to Unity Package Manager local server
[Package Manager] Server::EnsureServerProcessIsRunning -- ReadyRequest exceeded maximum alloted time, ran for [10] seconds
[Package Manager] Server::Kill -- Server was shutdown
[Package Manager] PackageManager Server::Start -- Process restart attempt #5

[Package Manager] Server::Start -- Port 58366 was selected
[Package Manager] Cannot connect to Unity Package Manager local server
[Package Manager] Could not establish a connection with the Unity Package Manager local server process. This is most likely due to a proxy or firewall configuration. Make sure the process [C:/Program Files/Unity/Hub/Editor/2019.3.0f6/Editor/Data/Resources/PackageManager/Server/UnityPackageManager.exe] is reachable via HTTP on the IP address 127.0.0.1.
Exiting without the bug reporter. Application will terminate with return code 1

supita_unity · Feb 10, 2020

Hello Kipey,

Thanks a lot for providing the logs.

Do you happen to have any proxy configuration in your system? Unity Package Manager runs locally, so the localhost address (127.0.0.1) needs to be excluded from the proxy requests.

I saw you are running in Windows 10, if you have set up the proxy manually in your system, please verify that you are not using the proxy for local addresses, or add 127.0.0.1 to the list of addresses where the proxy server will be skipped.

Another scenario is that you have your proxy configured through environment variables: HTTP_PROXY, HTTPS_PROXY or UNITY_PROXYSERVER. If that's the case, you should have UNITY_NOPROXY set as well, including the localhost value: 127.0.0.1. But I don't think this is your issue, as per the logs you included.

We are working right now on a better approach to this issue, where the user doesn't have to explicitly include 127.0.0.1 when using a proxy on their system.

Hope this helps,

Supi

Kipey1 · Feb 11, 2020

Thanks for the reply. I don't have a proxy though.

supita_unity · Feb 11, 2020

Hey,

Just out of curiosity: did you have Unity running in that computer before? For what I see, you mentioned that you tried to use 1.7f1, 2.7f2 and 3.0f6, with no success. Is this a new machine, or are you trying new versions of Unity?

In case you don't have a proxy configured, do you happen to have any Firewall or antivirus that could be blocking the local requests? Something for sure is preventing Unity to connect to the Package Manager.

Regards,

Supi

Kipey1 · Feb 11, 2020

This is the opposite of a new machine, i've been able to use Unity on it without problems for a long time before this. I have tried turning off both of my antivirus programs, windows defender and avast, at once yet nothing changed.

supita_unity · Feb 11, 2020

So, which version of Unity used to work for you? What changed on your side that is preventing you for using Unity now? 1.7f1, 2.7f2 and 3.0f6 are tags from 2019.1, 2019.2 and 2019.3 releases respectively.

I know there was a change introduced between 2019.2 and 2019.3 on the way Windows System Proxy configuration is used by Unity, but it doesn't seem to be your problem, as you mentioned that you didn't manage 2019.1 nor 2019.2 to work. I'm trying to understand what's the cause of your problem.

Regards,

Supi

Kipey1 · Feb 11, 2020

2.7f2 used to be the version that i used and worked, i'm not exactly sure what could have caused a change as it seemed to have come out of nowhere.

supita_unity · Feb 11, 2020

2.7f2 used to work and it's not working at the moment for you?

Kipey1 · Feb 11, 2020

That's correct.

supita_unity · Feb 11, 2020

Then it's definitely something on your system preventing the local service to connect. I mean, you are confirming me that Unity didn't change on your side.

Maybe a Windows 10 OS update is somehow messing up with your proxy or firewall configuration? Some new software that you installed recently? As per your logs, Unity Package Manager is running, but the editor is unable to connect to it.

Could you check if you have any of this environment variables on your system: HTTP_PROXY, http_proxy, HTTPS_PROXY, ALL_PROXY, NO_PROXY, no_proxy, UNITY_PROXYSERVER, UNITY_NOPROXY ?

Kipey1 · Feb 11, 2020

It might be a windows update, i remember updating around that time. None of those variables are set.
Edit: My last update was on 24.01, however i could use Unity just fine until 31.01.

mown90 · Feb 12, 2020

Hello @supitaUnity , It's definitely not a problem from his system, it's happening with me and with a lot of people as well, the community would really appreciate if Unity takes this issue seriously cause it's affecting peoples work

diagnostic_report_Wed_02_12_2020__62503_71
4 out of 6 checks passed:
[
{
"name": "UPM registry reachable",
"description": "Make an HTTP request to the UPM package registry",
"result": "PASS",
"detail": "HTTP/1.1 200 OK\nX-Powered-By: Express\nProvider: Genesis\nDate: Wed, 12 Feb 2020 03:25:06 GMT\nConnection: close"
},
{
"name": "Ping UPM registry",
"description": "Measure the latency of the UPM package registry API",
"result": "WARNING",
"detail": "3 pings made in 6.393 seconds\nAverage latency: 287.14 ms\nMinimum latency: 229.76 ms\nMaximum latency: 320.31 ms\nStandard deviation: 49.89"
},
{
"name": "Ping UPM download",
"description": "Measure the latency of the UPM package download endpoint",
"result": "WARNING",
"detail": "2 pings made in 5.169 seconds\nAverage latency: 143.03 ms\nMinimum latency: 139.57 ms\nMaximum latency: 146.49 ms\nStandard deviation: 4.89"
},
{
"name": "UPM registry download speed",
"description": "Test the Internet connection using the UPM package registry",
"result": "PASS",
"detail": "Measured speed to the UPM registry: 2.83 Megabits per second"
},
{
"name": "Speedtest.net",
"description": "Test the Internet connection using Speedtest.net",
"result": "PASS",
"detail": "Measured speed to the Speedtest.net server: 43.12 Megabits per second"
},
{
"name": "HTTP proxy environment variables",
"description": "Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)",
"result": "PASS",
"detail": "No proxy support has been configured through environment variables."
}
]

supita_unity · Feb 12, 2020

Hello again,

I'm really sorry you are experiencing this issue, I understand your frustration, but this error has been a symptom of different issues, which could be dependent on the OS where Unity is running, the version of Unity, the proxy/environment variables/firewall/antivirus/network configuration of the computer.

As I said, we are working in a fix right now for this issue that will be live soon, as we are aware the impact it has in the users that are experiencing.

In the case of @Kipey1 , I do think is something related to the system configuration that changed, as Unity was working and then, the same version of Unity stopped working. Something is preventing the connection to the local service. Unfortunately, I'm out of ideas of what could cause that on Windows 10. Please when you find a solution for your problem, I would appreciate if you let me know what was the cause.

In the case of @mown90 , I'm lacking information, the log of the diagnostic tool doesn't have the same output of the original one posted originally in this thread, but in both cases the connection with the local service is failing. But, again, the source of the problem could be completely different.

Have a great day everybody,

Supi

samuelb_unity · Feb 12, 2020

Hi @Kipey1 and @mown90, would you mind trying the latest version (v0.1.5) of the diagnostic tool? We added an extra check which tries to launch the Unity Package Manager process and perform a health check. Here is a link to download:

https://drive.google.com/file/d/1aQM2LgsH_txgkXItBvvqHDLWPXcBgcAT/view?usp=sharing

For the health check, you'll need to point the diagnostic tool to the Unity Package Manager executable. The easiest way to do this is via the command line with the
--unity-package-manager-path
or
-p
flag e.g.

Code (CSharp):

/path/to/upm-diag-win.exe -p /path/to/unity/Data/Resources/PackageManager/Server/UnityPackageManager

supita_unity · Feb 12, 2020

Hey @Kipey1 , someone point me this thread, this might help you out, they mention Windows defender and that they had to restart windows: https://forum.unity.com/threads/cou...ger-local-server-process.746267/#post-5116958

Other people mention other solutions for this problem in that thread.

Hope this helps,

Supi

Kipey1 · Feb 12, 2020

I ran the newer diagnose tool, here are the results:

Report
Unity Package Manager Diagnostics (v0.1.5)
============
Ran 7 checks
============
5 succeeded
1 failed
1 returned a warning
============
✅ UPM registry reachable (PASS)
Make an HTTP request to the UPM package registry
>> HTTP/1.1 200 OK
>> X-Powered-By: Express
>> Provider: Genesis
>> Date: Wed, 12 Feb 2020 21:40:55 GMT
>> Connection: close

✅ Ping UPM registry (PASS)
Measure the latency of the UPM package registry API
>> 5 pings made in 5.624 seconds
>> Average latency: 167.89 ms
>> Minimum latency: 145.41 ms
>> Maximum latency: 253.41 ms
>> Standard deviation: 47.81

⚠️ Ping UPM download (WARNING)
Measure the latency of the UPM package download endpoint
>> 4 pings made in 5.751 seconds
>> Average latency: 23.30 ms
>> Minimum latency: 19.96 ms
>> Maximum latency: 29.88 ms
>> Standard deviation: 4.66

✅ UPM registry download speed (PASS)
Test the Internet connection using the UPM package registry
>> Measured speed to the UPM registry: 20.53 Megabits per second

✅ Speedtest.net (PASS)
Test the Internet connection using Speedtest.net
>> Measured speed to the Speedtest.net server: 6.80 Megabits per second

✅ HTTP proxy environment variables (PASS)
Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)
>> No proxy support has been configured through environment variables.

❌ UPM health check (FAIL)
Start the UPM process and call its health endpoint
>> Server started but did not respond to health requests:
>> Error: ETIMEDOUT

Log
[2020-02-12T21:41:01.429Z][INFO] Opened report file 'C:\Users\Kasutaja\diagnostic-report.txt'
[2020-02-12T21:41:01.533Z][INFO] Starting diagnostics
[2020-02-12T21:41:01.581Z][INFO][UpmRegistryReachable] Sending HEAD request to https://packages.unity.com
[2020-02-12T21:41:04.166Z][INFO][PingUpmRegistry] Starting ping test on 'http://packages.unity.com/com.unity.package-manager.metadata'
[2020-02-12T21:41:16.919Z][INFO][PingUpmDownload] Starting ping test on 'http://download.packages.unity.com/.../com.unity.package-manager.metadata-0.0.1.tgz'
[2020-02-12T21:41:22.670Z][INFO][UpmRegistryDownloadSpeed] Starting speed test with UPM registry
[2020-02-12T21:41:35.048Z][INFO][UpmRegistryDownloadSpeed] Download: 20.53 Megabits per second
[2020-02-12T21:41:35.346Z][INFO][Speedtest.Net] Starting speed test with Speedtest.net
[2020-02-12T21:42:03.834Z][INFO][Speedtest.Net] Download: 6.80 Megabits per second
[2020-02-12T21:42:03.835Z][INFO][Speedtest.Net] Upload: 7.20 Megabits per second
[2020-02-12T21:42:04.010Z][INFO][UpmHealthCheck] Starting health check
[2020-02-12T21:42:09.564Z][INFO] Finished diagnostics
[2020-02-12T21:42:09.628Z][INFO] Created report at 'C:\Users\Kasutaja\diagnostic-report.txt'

mown90 · Feb 13, 2020

@samuelb_unity Hello Sam

I ran the new tool too, please check the report

Unity Package Manager Diagnostics (v0.1.5)
============
Ran 7 checks
============
5 succeeded
1 returned a warning
1 did not run
============
✅ UPM registry reachable (PASS)
Make an HTTP request to the UPM package registry
>> HTTP/1.1 200 OK
>> X-Powered-By: Express
>> Provider: Genesis
>> Date: Thu, 13 Feb 2020 00:58:15 GMT
>> Connection: close

✅ Ping UPM registry (PASS)
Measure the latency of the UPM package registry API
>> 5 pings made in 5.335 seconds
>> Average latency: 179.63 ms
>> Minimum latency: 177.46 ms
>> Maximum latency: 182.59 ms
>> Standard deviation: 2.08

⚠️ Ping UPM download (WARNING)
Measure the latency of the UPM package download endpoint
>> 4 pings made in 5.51 seconds
>> Average latency: 56.79 ms
>> Minimum latency: 56.20 ms
>> Maximum latency: 57.39 ms
>> Standard deviation: 0.61

✅ UPM registry download speed (PASS)
Test the Internet connection using the UPM package registry
>> Measured speed to the UPM registry: 135.64 Megabits per second

✅ Speedtest.net (PASS)
Test the Internet connection using Speedtest.net
>> Measured speed to the Speedtest.net server: 327.33 Megabits per second

✅ HTTP proxy environment variables (PASS)
Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)
>> No proxy support has been configured through environment variables.

❓ UPM health check (UNKNOWN)
Start the UPM process and call its health endpoint
>> No UPM executable path provided

mown90 · Feb 13, 2020

Hello @supitaUnity

I tried what was said in the thread that you shared with us, and i changed the value of windows firewall from regedit, and a very weird something happened, after i restarted my PC unity started and passed "Starting Server...", but if i close Unity and try to open it again it will not open, until i restart my PC again and then it will start

You have to help us out guys
Thanks.

supita_unity · Feb 13, 2020

Thanks a lot for the new logs.

I talked this afternoon with the team that works with in the installation process, and they confirmed me that when Unity is installed, Windows Defender is whitelisted, so it doesn't interfere with Unity local processes.

@mown90 can you walk me through what you did please, maybe it help us to get a better idea of the source of your problem. Did you reinstalled Unity again? when you uninstalled and reinstalled Unity, did you do it through the Hub? which value in registry did you change? do you remember by any chance what was the previous value and the new value you entered? When you say: started and passed "Starting Server...", does that mean that you managed to launch Unity successfully and have it in a working state? After having Unity working, the registry key doesn't change its value again? After closing Unity, if you open it again, you will get the error of unable to connect to the Package Manager? Does Unity works again after restarting the PC?

Thanks a lot for the info,

Supi

leftisright · Feb 13, 2020

Hiya. I'm on Mac, just installed Unity 2019.3.1f1, Unity won't open and getting the error 'Failed to start the Unity Package Manager local server'. Log & diagnostics report below...

[2020-02-13T07:39:27.576Z][INFO] Opened report file '/Library/Application Support/Unity/UnityPackageManagerDiagnostics/diagnostic_report_20200213-073927.txt'
[2020-02-13T07:39:27.577Z][INFO] Starting diagnostics
[2020-02-13T07:39:27.578Z][INFO][UpmRegistryReachable] Sending HEAD request to https://packages.unity.com
[2020-02-13T07:39:28.058Z][INFO][PingUpmRegistry] Starting ping test on 'http://packages.unity.com/com.unity.package-manager.metadata'
[2020-02-13T07:39:33.289Z][INFO][PingUpmDownload] Starting ping test on 'http://download.packages.unity.com/.../com.unity.package-manager.metadata-0.0.1.tgz'
[2020-02-13T07:39:38.312Z][INFO][UpmRegistryDownloadSpeed] Starting speed test with UPM registry
[2020-02-13T07:39:43.735Z][INFO][UpmRegistryDownloadSpeed] Download: 79.56 Megabits per second
[2020-02-13T07:39:43.735Z][INFO][Speedtest.Net] Starting speed test with Speedtest.net
[2020-02-13T07:39:55.557Z][INFO][Speedtest.Net] Download: 86.89 Megabits per second
[2020-02-13T07:39:55.557Z][INFO][Speedtest.Net] Upload: 27.79 Megabits per second
[2020-02-13T07:39:55.558Z][INFO] Finished diagnostics
[2020-02-13T07:39:55.558Z][INFO] Created report at '/Library/Application Support/Unity/UnityPackageManagerDiagnostics/diagnostic_report_20200213-073927.txt'

6 out of 6 checks passed:
[
{
"name": "UPM registry reachable",
"description": "Make an HTTP request to the UPM package registry",
"result": "PASS",
"detail": "HTTP/1.1 200 OK\nX-Powered-By: Express\nProvider: Genesis\nDate: Thu, 13 Feb 2020 07:39:28 GMT\nConnection: close"
},
{
"name": "Ping UPM registry",
"description": "Measure the latency of the UPM package registry API",
"result": "PASS",
"detail": "8 pings made in 5.202 seconds\nAverage latency: 103.88 ms\nMinimum latency: 100.35 ms\nMaximum latency: 106.71 ms\nStandard deviation: 2.27"
},
{
"name": "Ping UPM download",
"description": "Measure the latency of the UPM package download endpoint",
"result": "PASS",
"detail": "7 pings made in 5.022 seconds\nAverage latency: 15.47 ms\nMinimum latency: 8.90 ms\nMaximum latency: 28.88 ms\nStandard deviation: 9.07"
},
{
"name": "UPM registry download speed",
"description": "Test the Internet connection using the UPM package registry",
"result": "PASS",
"detail": "Measured speed to the UPM registry: 79.56 Megabits per second"
},
{
"name": "Speedtest.net",
"description": "Test the Internet connection using Speedtest.net",
"result": "PASS",
"detail": "Measured speed to the Speedtest.net server: 86.89 Megabits per second"
},
{
"name": "HTTP proxy environment variables",
"description": "Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)",
"result": "PASS",
"detail": "No proxy support has been configured through environment variables."
}
]

Kipey1 · Feb 13, 2020

supitaUnity said: ↑

Hey @Kipey1 , someone point me this thread, this might help you out, they mention Windows defender and that they had to restart windows: https://forum.unity.com/threads/cou...ger-local-server-process.746267/#post-5116958

Other people mention other solutions for this problem in that thread.

Hope this helps,

Supi
Click to expand...

I tried your suggestion and in my case, it worked! I can open Unity again now, thank you.

leftisright · Feb 16, 2020

For me it was a failed installation with missing icon, as per this post....http://answers.unity.com/answers/1695915/view.html

leftisright said: ↑

Hiya. I'm on Mac, just installed Unity 2019.3.1f1, Unity won't open and getting the error 'Failed to start the Unity Package Manager local server'. Log & diagnostics report below...

[2020-02-13T07:39:27.576Z][INFO] Opened report file '/Library/Application Support/Unity/UnityPackageManagerDiagnostics/diagnostic_report_20200213-073927.txt'
[2020-02-13T07:39:27.577Z][INFO] Starting diagnostics
[2020-02-13T07:39:27.578Z][INFO][UpmRegistryReachable] Sending HEAD request to https://packages.unity.com
[2020-02-13T07:39:28.058Z][INFO][PingUpmRegistry] Starting ping test on 'http://packages.unity.com/com.unity.package-manager.metadata'
[2020-02-13T07:39:33.289Z][INFO][PingUpmDownload] Starting ping test on 'http://download.packages.unity.com/.../com.unity.package-manager.metadata-0.0.1.tgz'
[2020-02-13T07:39:38.312Z][INFO][UpmRegistryDownloadSpeed] Starting speed test with UPM registry
[2020-02-13T07:39:43.735Z][INFO][UpmRegistryDownloadSpeed] Download: 79.56 Megabits per second
[2020-02-13T07:39:43.735Z][INFO][Speedtest.Net] Starting speed test with Speedtest.net
[2020-02-13T07:39:55.557Z][INFO][Speedtest.Net] Download: 86.89 Megabits per second
[2020-02-13T07:39:55.557Z][INFO][Speedtest.Net] Upload: 27.79 Megabits per second
[2020-02-13T07:39:55.558Z][INFO] Finished diagnostics
[2020-02-13T07:39:55.558Z][INFO] Created report at '/Library/Application Support/Unity/UnityPackageManagerDiagnostics/diagnostic_report_20200213-073927.txt'

6 out of 6 checks passed:
[
{
"name": "UPM registry reachable",
"description": "Make an HTTP request to the UPM package registry",
"result": "PASS",
"detail": "HTTP/1.1 200 OK\nX-Powered-By: Express\nProvider: Genesis\nDate: Thu, 13 Feb 2020 07:39:28 GMT\nConnection: close"
},
{
"name": "Ping UPM registry",
"description": "Measure the latency of the UPM package registry API",
"result": "PASS",
"detail": "8 pings made in 5.202 seconds\nAverage latency: 103.88 ms\nMinimum latency: 100.35 ms\nMaximum latency: 106.71 ms\nStandard deviation: 2.27"
},
{
"name": "Ping UPM download",
"description": "Measure the latency of the UPM package download endpoint",
"result": "PASS",
"detail": "7 pings made in 5.022 seconds\nAverage latency: 15.47 ms\nMinimum latency: 8.90 ms\nMaximum latency: 28.88 ms\nStandard deviation: 9.07"
},
{
"name": "UPM registry download speed",
"description": "Test the Internet connection using the UPM package registry",
"result": "PASS",
"detail": "Measured speed to the UPM registry: 79.56 Megabits per second"
},
{
"name": "Speedtest.net",
"description": "Test the Internet connection using Speedtest.net",
"result": "PASS",
"detail": "Measured speed to the Speedtest.net server: 86.89 Megabits per second"
},
{
"name": "HTTP proxy environment variables",
"description": "Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)",
"result": "PASS",
"detail": "No proxy support has been configured through environment variables."
}
]
Click to expand...

GameEditor12 · May 30, 2020

Unity version - 2019.3.14f1 - Package Manager error , It happens when I download any package from assets store , When ever I try opening an project it says Unity Package manager error , I even diagnostic my unity package and it had a error on it. It sometimes work when you turn off your firewall from window security. Please look at the file I uploaded bc it says Please contact unity support to receive help in diagnosing your issue.
If there are any ways to fix the problem please explain how to get to the file or an method because it's confusing whenever someone says go check proxy or the unity_proxy.

UnityMaru · Jun 17, 2020

GameEditor12 said: ↑

Unity version - 2019.3.14f1 - Package Manager error , It happens when I download any package from assets store , When ever I try opening an project it says Unity Package manager error , I even diagnostic my unity package and it had a error on it. It sometimes work when you turn off your firewall from window security. Please look at the file I uploaded bc it says Please contact unity support to receive help in diagnosing your issue.
If there are any ways to fix the problem please explain how to get to the file or an method because it's confusing whenever someone says go check proxy or the unity_proxy.
Click to expand...

We'll need you to check out the information pinned in this subforum to help diagnose this.

https://forum.unity.com/threads/read-me-first-troubleshooting-connection-loading-project-issues-with-package-manager.869683

Search Unity

Unity Package Manager Error

Kipey1

Kipey1

supita_unity

Unity Technologies

Kipey1

supita_unity

Unity Technologies

Kipey1

supita_unity

Unity Technologies

Kipey1

supita_unity

Unity Technologies

Kipey1

supita_unity

Unity Technologies

Kipey1

mown90

supita_unity

Unity Technologies

samuelb_unity

Unity Technologies

supita_unity

Unity Technologies

Kipey1

mown90

mown90

supita_unity

Unity Technologies

leftisright

Kipey1

leftisright

GameEditor12

Attached Files:

Capture.PNG

UnityMaru

Community Engagement Manager PSM

Search Unity

Unity ID

Useful Searches

Unity Package Manager Error

Unity Technologies

Unity Technologies

Unity Technologies

Unity Technologies

Unity Technologies

Unity Technologies

Unity Technologies

Unity Technologies

Unity Technologies

Attached Files:

Community Engagement Manager PSM