Search Unity

Unity Package Manager Error: OSX Catalina

Discussion in 'Package Manager' started by eannoni, Jun 11, 2020.

  1. eannoni

    eannoni

    Joined:
    Jun 10, 2020
    Posts:
    2
    I just downloaded Unity Hub and I downloaded and opened one of the microgames. This opened up Unity but then I got a Unity Package Manager Error telling me to make sure that it is not blocked by my anti-virus configuration (I have no anti-virus configuration). I tried uninstalling and reinstalling Unity, restarting my computer, and nothing seems to fix the issue. What should I do? I have attached the diagnostic report.
     

    Attached Files:

    eannoni, Jun 11, 2020
    #1

  2. supita_unity

    supita_unity

    Unity Technologies

    Joined:
    Dec 13, 2019
    Posts:
    226
    Hello,

    Sorry to see you are having this problem.

    The Package Manager application is missing, whether an antivirus moved it to a quarantined folder, or you have an incomplete Unity installation. Please verify if you have an antivirus if it moved the file, if that's not the case, try reinstalling Unity. While reinstalling Unity from the HUB, do not close the HUB, wait for the installation complete.

    By the way, we are working to better detect the integrity of the installation of Unity from the Hub, in order to let users know there are problems with version of Unity they are trying to use and you won't need to run the Editor and then the diagnostic tool to figure out where the problem is.

    Cheers
     
    Last edited: Jun 11, 2020
    supita_unity, Jun 11, 2020
    #2
    eannoni likes this.

  3. eannoni

    eannoni

    Joined:
    Jun 10, 2020
    Posts:
    2
    I did a full reinstallation again and it worked this time. Thank you for the help!
     
    eannoni, Jun 11, 2020
    #3

  4. AliensLikeApples

    AliensLikeApples

    Joined:
    Nov 22, 2020
    Posts:
    3
    Same problem here on brand new installation.
     
    AliensLikeApples, Nov 22, 2020
    #4

  5. AliensLikeApples

    AliensLikeApples

    Joined:
    Nov 22, 2020
    Posts:
    3
    Ok re-install of Unity has fixed the problem. By the way I have not got an antivirus on Mac. I am using Catalina 10.15.7 (latest Catalina available now) and Unity (latest LTS version) 2019.4.15f1.
    It's a shame about this problem because I have wasted so many hours and the reason I want to learn Unity is so I don't have to deal with installation and configuration issues you have to deal with other programming languages - Unity you are supposed to install and get on with making your game, not fixing installation / troubleshooting Unity bugs.
     
    AliensLikeApples, Nov 22, 2020
    #5

  6. supita_unity

    supita_unity

    Unity Technologies

    Joined:
    Dec 13, 2019
    Posts:
    226
    I'm sorry to see this problem affected you. What version of the Hub are you using?
     
    supita_unity, Nov 23, 2020
    #6

  7. Phil_Blais3

    Phil_Blais3

    Joined:
    Jan 30, 2021
    Posts:
    1
    I am now 3 weeks late on my school homework cause of this, Unity works fine without the hub so I uninstalled it and everytime I reinstall the hub it wont open my projects cause of Unity package error. I have tried installing unity from the hub 3 times and all of those didn't work. I now need to download assets and these require to be working with the hub.... any suggestion?
     
    Phil_Blais3, Feb 10, 2021
    #7

  8. supita_unity

    supita_unity

    Unity Technologies

    Joined:
    Dec 13, 2019
    Posts:
    226
    Sorry but I'm not sure what problem you are having, what OS, Unity and Hub versions are you using. For the connectivity problem there is this forum post that tries to group the problems and workarounds found at the moment.
     
    supita_unity, Feb 10, 2021
    #8

  9. chenetlion

    chenetlion

    Joined:
    Dec 17, 2021
    Posts:
    1
    I have the macOS Monterey and I can't open the unity.pkg .
     
    chenetlion, Dec 17, 2021
    #9

  10. kamerageist

    kamerageist

    Joined:
    Oct 22, 2021
    Posts:
    1
    I could not either, also on Monterey. While installing, temporarily turn off the firewall (System Preferences - Security & Privacy - Firewall), that did the trick for me!
     
    kamerageist, Dec 18, 2021
    #10