Search Unity

  1. We are looking for feedback on the experimental Unity Safe Mode which is aiming to help you resolve compilation errors faster during project startup.
    Dismiss Notice
  2. Good news ✨ We have more Unite Now videos available for you to watch on-demand! Come check them out and ask our experts any questions!
    Dismiss Notice

Unity not Installing in Unity Hub on Mac

Discussion in 'Editor & General Support' started by JLapreVIZ, Oct 31, 2019.

  1. JLapreVIZ

    JLapreVIZ

    Joined:
    Oct 31, 2019
    Posts:
    4
    I'm trying to install Unity on my Mac Mini running MacOS 10.14.6.
    I'm using Unity Hub 2.1.3 to try to install Unity, and it doesn't appear to matter which version of Unity.
    e.g. 2019.2.11f1 and 2019.1.14f1 both fail installing.
    Whereas, I can install them on my Mac Powerbook running 10.13.6.
    Anyone else experiencing this problem?
    Thanks
     
  2. GuyHC

    GuyHC

    Joined:
    May 8, 2019
    Posts:
    4
    Yes I am having exactly the same issue. MacBook Pro on 10.15.1 trying to install 2019.2.11f1.
    It downloads right to the end of the progress bar and then vanishes. No messages or anything,
     
  3. JLapreVIZ

    JLapreVIZ

    Joined:
    Oct 31, 2019
    Posts:
    4
    Thanks for confirming that this is a problem.
    I'll try installing earlier versions to see if one of them installs.
    But it would be ideal to be able to install the newest version.
     
  4. avivoren

    avivoren

    Joined:
    Sep 21, 2014
    Posts:
    26
    Happened to me on windows, I disabled the option of installing visual studio and it worked, now I have a problem that I can't open projects on unity hub or unity at all, it shows the splash screen and shuts off
     
  5. unity_shelley_sh

    unity_shelley_sh

    Unity Technologies

    Joined:
    Aug 6, 2019
    Posts:
    18
    Installation issues could be caused by number of things, we would appreciate it if you could report this using the bug reporter in the hub and attach your logs so we could potentially investigate the cause of installation issues. Your logs are located in %UserProfile%\AppData\Roaming\UnityHub\logs in windows and ~/Library/Application Support/UnityHub/logs in mac. Thank you!
     
  6. JLapreVIZ

    JLapreVIZ

    Joined:
    Oct 31, 2019
    Posts:
    4
    I think I narrowed down the issue.
    When I go into the Unity Hub preferences, I noticed that the Unity Editors Folder defaults to blank.
    When I explicitly set it to my Applications folder, the installation of Unity 2019.2.11f1 worked!
    However, even though I checked Visual Studio for Mac, it doesn't look like it's installing.
    For some reason, when I try to upload my info-log.json file, via your Upload of File mechanism, it shows as ghosted out.
    I had to make a copy ending in .txt in order for it to be uploadable.
    In the mean time I'll see if I can download and install Visual Studio for Mac from https://visualstudio.microsoft.com/
    Thanks
    Jeroen
     

    Attached Files:

    strippers-ishibashi likes this.
  7. JLapreVIZ

    JLapreVIZ

    Joined:
    Oct 31, 2019
    Posts:
    4
    Installing Microsoft Visual Studio separately worked. i.e. when I open a C# script in Unity, it now opens it in Visual Studio.
    But it would be good to know why Unity Hub isn't downloading and installing MS VS.
    Thanks
     
unityunity