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Question Unity mediation destroyed my revenue

Discussion in 'Unity Ads & User Acquisition' started by AiDev123, Sep 23, 2022.

  1. AiDev123

    AiDev123

    Joined:
    Sep 7, 2016
    Posts:
    17
    I turned on unity mediation because I was interested in what it was, but after doing it i saw my revenue take a huge dip (didnt have my actual game setup with the mediation sdk). I immediately turned it off but my revenue never went back to normal. After contacting unity support I basically got a response saying that once you turn it on it cant fully be turned off because turning it on causes "backend configurations to be updated". They claimed there was a possibility they might be able to roll my app back to how it was before, but have not got back to me since. I cannot just update to the mediation sdk either because I am in the middle of making an update that has completely changed the game and it is not ready yet. What am I supposed to do?
     
    Jimaniki and doasmedo like this.
  2. Ortiz_Daniel

    Ortiz_Daniel

    Unity Technologies

    Joined:
    Oct 14, 2021
    Posts:
    30
    Hi @AiDev123,

    Thanks for reaching out. We have reviewed your issue and reverted the backend configuration, and your app should be receiving ads again.

    We are looking into what caused this to happen and are looking to fix ASAP.

    In the meantime I would recommend you enable mediaiton on a new project for exploring.

    Best,
    Daniel Ortiz
     
    AiDev123 likes this.
  3. AiDev123

    AiDev123

    Joined:
    Sep 7, 2016
    Posts:
    17
    thank you so much, i was so worried id have to finish my big update before making money again