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Unity log me off and I cant get collab

Discussion in 'Unity Collaborate' started by Dalmar, Mar 5, 2018.

  1. Dalmar

    Dalmar

    Joined:
    Aug 5, 2013
    Posts:
    14
    I log in and open my project and unity log me off

    I get those erros:
    UnityConnectOrganizationRequest: Timed out while fetching orgs - please check your network connection
    and
    UnityConnectUserInfoRequest: Timed out while fetching user - please check your network connection


    I try to log in again, I log in and then I am logged off.

    I need to log in because I work in a team and I need to get the things on collab

    When I go to organization I cant see my friends at the project but when they go to org. they can see me.

    Anyone can help me please?
     
  2. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @Dalmar! I'm sorry you're running into this issue. Would you mind submitting a support ticket with our team so that they can offer some suggestions? You can learn how to submit a ticket here.
     
  3. Dalmar

    Dalmar

    Joined:
    Aug 5, 2013
    Posts:
    14
    Thank you, Ryanc! Will do that rigth now.!
     
    Ryan-Unity likes this.