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Question Unity Learn Videos not loading

Discussion in 'Getting Started' started by achitchen, May 21, 2024.

  1. achitchen

    achitchen

    Joined:
    Mar 9, 2020
    Posts:
    5
    Hi,

    Since yesterday I have been trying to access learning materials to resume my pathway after taking a break to do a Masters in Indie Game Dev. I can't get any videos to load and can't progress at all. I have tried multiple courses, browsers, devices... nothing works. How can I get Unity to respond or take notice of this?

    I'm particularly picking up here https://learn.unity.com/tutorial/lesson-6-2-research-and-troubleshooting but have had trouble accessing any videos at all from the site.
     
  2. mgear

    mgear

    Joined:
    Aug 3, 2010
    Posts:
    9,546
    seems to work for me..
    are there any error messages in browser console (press F12 to open it)
     
  3. achitchen

    achitchen

    Joined:
    Mar 9, 2020
    Posts:
    5
    Thanks for responding! It looks like I have a LOT of errors, including a mismatch of URL to get the video from
    upload_2024-5-21_12-23-24.png
     
  4. mgear

    mgear

    Joined:
    Aug 3, 2010
    Posts:
    9,546
    whats your system os and browsers you tried?
    are you using vpn or proxy or aggressive ad blockers?

    does clicking that storage.googleapis.com....fs0.ts link open and play in new tab? (plays for me).
    upload_2024-5-21_14-32-32.png
     
  5. achitchen

    achitchen

    Joined:
    Mar 9, 2020
    Posts:
    5
    I see similar errors in Firefox
    upload_2024-5-21_12-35-3.png
     
  6. achitchen

    achitchen

    Joined:
    Mar 9, 2020
    Posts:
    5
    I have tried on Chrome and Firefox on Windows 11 and Chrome on iOS. No proxy and I have switched off adblockers for this site (and all extensions in fact).

    Opening the indicated link in a new tab does not play a video; it downloads a fragment of video about 3s long but that's it.
     
  7. mgear

    mgear

    Joined:
    Aug 3, 2010
    Posts:
    9,546
    ok yeah, played the clip in media player,
    at least it downloads for you then also...( i'm in win10 firefox)

    tried incognito mode?


    if no other solutions, while waiting for unity support,
    can view the site here..
    https://www.browserling.com/browse/...orial/lesson-6-2-research-and-troubleshooting
     
  8. achitchen

    achitchen

    Joined:
    Mar 9, 2020
    Posts:
    5
    Yeah, no dice in Incognito mode either :(

    Thanks, that virtual browser does work so it must be a me-problem :( I'll try tinkering with a couple of additional browsers and see if I can get anything else working
     
  9. Aerionix

    Aerionix

    Joined:
    May 24, 2019
    Posts:
    1
    Same issue here. Every browser I try, vids don't load. Ton of console errors. Try my gf's computer, it works fine.
     
  10. LaneFox

    LaneFox

    Joined:
    Jun 29, 2011
    Posts:
    7,596
    Are you browsers blocking cookies? Some videos won't play of you are too aggressive about your privacy settings.
     
    Last edited: Jun 13, 2024 at 7:04 PM