Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. We have updated the language to the Editor Terms based on feedback from our employees and community. Learn more.
    Dismiss Notice
New Forum User Notice Update to the Unity Editor Software Terms

Question Unity IAP 4.5.0, get : acknowledge purchases or they will be automatically refunded warning

Discussion in 'Unity IAP' started by nerddoc001, Feb 10, 2023.

  1. nerddoc001

    nerddoc001

    Joined:
    Nov 11, 2016
    Posts:
    23
    Hi, In Google Playstore, I got a "acknowledge purchases or they will be automatically refunded" warning from google to some of my games

    it's using:
    - Unity : 2021.3.1f1
    - IAP : 4.5.0

    additional information:
    - I don't use Codeless IAP
    - All my IAP are non consumable
    - I upload a new internal testing build, and add the Debug.Log for tracking/debug purpose in
    "public PurchaseProcessingResult ProcessPurchase(PurchaseEventArgs args)" function, and when IAP purchased it's triggered, and return the "PurchaseProcessingResult.Complete;"

    attached my IAP Codes, and the warning from google


    Any idea?
     

    Attached Files:

    Last edited: Feb 10, 2023
    nerddoc001, Feb 10, 2023
    #1

  2. glenhunter

    glenhunter

    Unity Technologies

    Joined:
    Apr 2, 2019
    Posts:
    92
    Hi there, our IAP SDK via the package manager has an IAP example "Handling deferred purchases" that you can use/reference to handle this case for both Apple and Google.

    I have gone ahead and attached two example scripts for Handling deferred purchases for Google here.
     

    Attached Files:

    glenhunter, Feb 10, 2023
    #2

  3. nerddoc001

    nerddoc001

    Joined:
    Nov 11, 2016
    Posts:
    23
    hi, thanks for the reply, so in other word "Handling deferred purchases" is required, otherwise I will get the "acknowledge purchases" warning?

    but I have several other games, that using exactly the same IAP code as I attached, and doesn't get the warning..
     
    nerddoc001, Feb 10, 2023
    #3

  4. glenhunter

    glenhunter

    Unity Technologies

    Joined:
    Apr 2, 2019
    Posts:
    92
    Unfortunately, I'm unsure with regards to how Google is actually detecting and issuing warnings. It's possible that users on your other apps have not used this method of paying?
     
    glenhunter, Feb 10, 2023
    #4

  5. NotoriousGamedev

    NotoriousGamedev

    Joined:
    Aug 11, 2018
    Posts:
    1
    @nerddoc001 Do you have any update on this warning? I just got the same warning even tho my IAP works all this time with no problem and I have not uploaded any new update to the Play Store.

    After checking the order management I noticed some orders are stuck in pending status from the last 3 days and that might have caused the warning, but i'm not sure since I don't have that much experience with the Play Store order management.
     
    NotoriousGamedev, Feb 13, 2023
    #5

  6. aVerrecchia

    aVerrecchia

    Unity Technologies

    Joined:
    Jun 28, 2022
    Posts:
    34
    aVerrecchia, Feb 15, 2023
    #6