Search Unity

Unity Hubs doesn't install Unity

Discussion in 'Unity Hub' started by yuriythebest, Jan 11, 2021.

  1. yuriythebest

    yuriythebest

    Joined:
    Nov 21, 2009
    Posts:
    1,125
    Hi!
    I'm using Unity Hub 2.4.2, I'm trying to install Unity ( for example, the "Recommended Release"), I go through the install wizard, and the install starts and I see the progress bar in the "square" representing the new unity install, however as the installation finishes the square representing the new unity install just disappears without any error message, and in the install location is just an empty folder with the name of the new unity install
     
  2. yuriythebest

    yuriythebest

    Joined:
    Nov 21, 2009
    Posts:
    1,125
    I'm using win10 - I tried uninstalling UnityHUB, deleting stuff from Temp/Appdata relating to unityHub but same thing


    UnityHubInstall.png
     
    Last edited: Jan 12, 2021
  3. yuriythebest

    yuriythebest

    Joined:
    Nov 21, 2009
    Posts:
    1,125
    here is the error from the log

    Code (CSharp):
    1. {"moduleName":"Download","level":"info","message":"[ 'Editor download ended successfully. Download id: 2019.4.17f1' ]","timestamp":"2021-01-12T09:38:49.040Z"}
    2. {"moduleName":"Installer","level":"info","message":"[ 'Install 2019.4.17f1: C:\\\\Users\\\\user\\\\AppData\\\\Local\\\\Temp\\\\unityhub-3b0e18a0-54b7-11eb-9457-779501bdf18c\\\\UnitySetup64-2019.4.17f1.exe to F:\\\\Program Files\\\\UnityHubInstalls\\\\2019.4.17f1\\\\2019.4.17f1 started' ]","timestamp":"2021-01-12T09:38:49.043Z"}
    3. {"moduleName":"UnityInstallStepsWindows","level":"info","message":"[ 'install C:\\\\Users\\\\user\\\\AppData\\\\Local\\\\Temp\\\\unityhub-3b0e18a0-54b7-11eb-9457-779501bdf18c\\\\UnitySetup64-2019.4.17f1.exe /S /D=F:\\\\Program Files\\\\UnityHubInstalls\\\\2019.4.17f1\\\\2019.4.17f1' ]","timestamp":"2021-01-12T09:38:49.058Z"}
    4. {"moduleName":"UnityInstallStepsWindows","level":"warn","message":"[ { Error: Command failed: \"C:\\Users\\user\\AppData\\Local\\Temp\\unityhub-3b0e18a0-54b7-11eb-9457-779501bdf18c\\UnitySetup64-2019.4.17f1.exe\" /S /D=F:\\Program Files\\UnityHubInstalls\\2019.4.17f1\\2019.4.17f1\n  \n      at ChildProcess.exithandler (child_process.js:312:12)\n      at ChildProcess.emit (events.js:194:13)\n      at ChildProcess.EventEmitter.emit (domain.js:469:20)\n      at maybeClose (internal/child_process.js:998:16)\n      at Process.ChildProcess._handle.onexit (internal/child_process.js:265:5)\n    killed: false,\n    code: 3221225794,\n    signal: null,\n    cmd:\n     '\"C:\\\\Users\\\\user\\\\AppData\\\\Local\\\\Temp\\\\unityhub-3b0e18a0-54b7-11eb-9457-779501bdf18c\\\\UnitySetup64-2019.4.17f1.exe\" /S /D=F:\\\\Program Files\\\\UnityHubInstalls\\\\2019.4.17f1\\\\2019.4.17f1' } ]","timestamp":"2021-01-12T09:38:49.101Z"}
    5. {"moduleName":"UnityInstallerWindows","level":"warn","message":"[ 'error while installing the Editor! Trying to empty the folder! ',\n  { error:\n     { code: 'INSTALL_ERROR',\n       message: 'Error happened while executing the installer. Aborting.' } } ]","timestamp":"2021-01-12T09:38:49.104Z"}
    6. {"moduleName":"UnityInstallerWindows","level":"warn","message":"[ 'Failed to install editor and modules [object Object]' ]","timestamp":"2021-01-12T09:38:49.106Z"}
    7. {"moduleName":"EditorManager","level":"warn","message":"[ 'There was an unhandled error while installing the editor:',\n  { error:\n     { code: 'INSTALL_ERROR',\n       message: 'Error happened while executing the installer. Aborting.' } } ]","timestamp":"2021-01-12T09:38:49.107Z"}
    8.  
     
  4. BenjiM_Unity

    BenjiM_Unity

    Unity Technologies

    Joined:
    Aug 8, 2017
    Posts:
    163