Search Unity

Unity Hub won't update

Discussion in 'Unity Hub' started by Sun-Dog, Apr 26, 2018.

  1. Sun-Dog

    Sun-Dog

    Joined:
    Mar 23, 2009
    Posts:
    144
    I had launched the hub and I get a notice that there is a new version and I need to restart the hub. I click restart and nothing happens other than the notice goes away. I have manually quit and relaunched the hub only to get the message again.

    Other than uninstalling and reinstalling the Hub, what are we supposed to do to update it?

    hubwontupdate.png
     
    Sun-Dog, Apr 26, 2018
    #1

  2. joeksy

    joeksy

    Unity Technologies

    Joined:
    Jan 12, 2017
    Posts:
    155
    Hi @Sun-Dog ,
    By manually quit and relaunch the Hub, do you mean quitting Hub using tray application?
    Autoupdate should detect at each time application start, so you shouldn't require to redownload the Hub.
     
    joeksy, Apr 26, 2018
    #2

  3. Sun-Dog

    Sun-Dog

    Joined:
    Mar 23, 2009
    Posts:
    144
    Ah - I was QUITTING and restarting, but not selecting RESTART AND UPDATE. So, a "Quit Unity Hub" from the tray doesn't update on restart for me.

    I didn't look very closely and just quit, rather than using the "restart and update" option.
     
    Sun-Dog, Apr 26, 2018
    #3

  4. Reifus_Strip

    Reifus_Strip

    Joined:
    Apr 10, 2020
    Posts:
    10
    have you solved the problem? I ve this problem all the time and can not access to the cloud...for people who really want to invite me to collaborate...
     
    Reifus_Strip, Apr 15, 2020
    #4

  5. Jon50

    Jon50

    Joined:
    Jan 28, 2018
    Posts:
    5
    I was having this problem too, what I did was click restart and right after open the Hub. In my case, whenever I clicked restart, the Hub would just close and nothing happend, but when you open it right after it closes, it updates.
     
    Jon50, Apr 24, 2020
    #5

  6. prefix

    prefix

    Joined:
    Sep 26, 2011
    Posts:
    89
    I am now having this issue with 2.3.1
    All of the above attempts to fix, have not fixed this.
    upload_2020-11-27_11-18-4.png

    Nothing happens after clicking restart. Hub shuts down, but that's it.
     
    prefix, Nov 27, 2020
    #6
    Nateeeeeeeeeee likes this.

  7. BenjiM_Unity

    BenjiM_Unity

    Unity Technologies

    Joined:
    Aug 8, 2017
    Posts:
    163
    Hi @prefix, thanks for flagging. If you haven't already done so, could you kindly submit a bug report for us? https://unity3d.com/unity/qa/bug-reporting. This way the team can take a look at your log file. Alternatively, you can download the latest version from the website to reinstall.
     
    BenjiM_Unity, Dec 18, 2020
    #7

  8. Jon50

    Jon50

    Joined:
    Jan 28, 2018
    Posts:
    5
    Exactly what was happening to me, in my case, what I did was click Restart Now and immediately re-open the Hub.
    Probably a routine in the background that is still active and if you re-open the Hub quickly enough it doesn't end? ‍o_O
     
    Jon50, Dec 21, 2020
    #8