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Unity Hub window does not appear

Discussion in 'Unity Hub' started by PeTTrak, Nov 28, 2019.

  1. PeTTrak

    PeTTrak

    Joined:
    Jan 9, 2019
    Posts:
    2
    When I start Unity Hub, it appears on the Task Manager but the window does not appear so I cant interact with anything at all, it uses no CPU at all and just Ram.

    I have tried alot of things from reinstalling, updating drivers and even checked my disk in the CMD. How can I fix this?!
     
  2. PeTTrak

    PeTTrak

    Joined:
    Jan 9, 2019
    Posts:
    2

    Error from the log:

    {"level":"error","message":"Unhandled promise rejection, reason:
    The specified module cannot be found .\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error:
    The specified module cannot be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T13:51:04.847Z"}
     
  3. mvoss_unity

    mvoss_unity

    Joined:
    Feb 5, 2019
    Posts:
    6
    I have the same problem; in the log file, it says this for each launch:

    Code (JavaScript):
    1. {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Unity\\Hub\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Unity\\Hub\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n    at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n    at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n    at Object.func [as .node] (electron/js2c/asar.js:147:18)\n    at Module.load (internal/modules/cjs/loader.js:701:32)\n    at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n    at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n    at Module.require (internal/modules/cjs/loader.js:739:19)\n    at require (internal/modules/cjs/helpers.js:14:16)\n    at Object.<anonymous> (C:\\Unity\\Hub\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n    at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T17:32:16.545Z"}
     
  4. Tindajii

    Tindajii

    Joined:
    Dec 9, 2014
    Posts:
    5
    Same:
    Code (CSharp):
    1. {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n    at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n    at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n    at Object.func [as .node] (electron/js2c/asar.js:147:18)\n    at Module.load (internal/modules/cjs/loader.js:701:32)\n    at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n    at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n    at Module.require (internal/modules/cjs/loader.js:739:19)\n    at require (internal/modules/cjs/helpers.js:14:16)\n    at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n    at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-29T02:55:48.294Z"}
    2.  
     
  5. mvoss_unity

    mvoss_unity

    Joined:
    Feb 5, 2019
    Posts:
    6
    The cause for this seems the majority of the packages to not be installed.

    The directory has many fewer files than a working install of 2.2.0
     
  6. FFIMD

    FFIMD

    Joined:
    Nov 22, 2019
    Posts:
    2
    I have found a solution! This problem seems to be related to the lack of “Redistributable Visual C ++ for Visual Studio 2015”, I installed both versions (maybe I need only one x64 or x86). Unity Hub installer don't install this package, so if you have fresh system you probably haven't this package.

    https://www.microsoft.com/en-US/download/details.aspx?id=48145
     
    Guersom92 likes this.
  7. dolifer

    dolifer

    Joined:
    Dec 1, 2019
    Posts:
    1
    Thx, it worked for me, Got the same problem with Unity Hub.
     
  8. Guersom92

    Guersom92

    Joined:
    Dec 2, 2019
    Posts:
    2
    Thanks, this solve it.