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Unity Hub Update Process Keeps failing!

Discussion in 'Unity Hub' started by Arowx, Jun 20, 2018.

  1. Arowx

    Arowx

    Joined:
    Nov 12, 2009
    Posts:
    8,194
    Not sure why but when I initiate an Update Within Unity Hub it begins the restart process then fails with a bunch of errors.
     
    Arowx, Jun 20, 2018
    #1

  2. robotjam

    robotjam

    Joined:
    Jan 7, 2015
    Posts:
    16
    Everytime my hub updates it deletes itself off my machine and I have to redownload it.
     
    robotjam, Jun 21, 2018
    #2

  3. hessel_mm

    hessel_mm

    Joined:
    Mar 12, 2014
    Posts:
    44
    When I initiate the update from within the Hub, it just closes and doesn't update nor relaunch itself.

    edit: I did notice just now that there's an entry for the 0.12.0 Unity Hub version in my windows uninstall list, that won't go away.
     
    Last edited: Jun 21, 2018
    hessel_mm, Jun 21, 2018
    #3

  4. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    334
    Hi @Arowx ,

    Would you please DM me your log file?
    You can find the logs here:

    Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
    Mac: ~/Library/Application support/UnityHub/logs
     
    afshinity, Jun 21, 2018
    #4

  5. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    334
    Hi @robotjam ,

    Would you please DM me your log file?
    You can find the logs here:

    Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
    Mac: ~/Library/Application support/UnityHub/logs
     
    afshinity, Jun 21, 2018
    #5

  6. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    334
    Hi @hessel_mm ,

    Would you please DM me your log file?
    You can find the logs here:

    Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
    Mac: ~/Library/Application support/UnityHub/logs
     
    afshinity, Jun 21, 2018
    #6