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Unity Hub Not installing the Editor on windows 10

Discussion in 'Unity Hub' started by IamKayrox, Aug 8, 2019.

  1. WondrousGamesStudio

    WondrousGamesStudio

    Joined:
    May 3, 2020
    Posts:
    2
    I am not able to add modules Through my editor.There is no add module option
     
  2. RockyH

    RockyH

    Joined:
    Feb 24, 2014
    Posts:
    7
    Greeting everyone, I am returning with my own solution that has proven to have worked on two machines. First, let me just say, this solution sucks but it will save you the headaches you are having.

    Step 1: Uninstall the Hub application from your windows PC
    Step 2: Delete all Unity Hub related registry entries
    Step 3: Restart your PC
    Step 4: Install the Hub
    Step 5: Launch the Hub
    Step 6: Install 2020.1.1f1 (or whatever editor tickles your fancy)

    One last note, if you do not know how to clear your registry of the Unity Hub, then I suggest you do some research on how to open said registry and how to search for Unity related material in it. As I said, this solution sucks, however, it is the only concrete method that works. Folks, I know its frustrating and as much I want to jump on bashing the official Unity people who "help" people on the forums, it's not worth it. Anyway, I truly hope you can get this worked out, fellow devs, good luck!
     
  3. kamasmy

    kamasmy

    Joined:
    Aug 8, 2020
    Posts:
    1
    Same problem here: can't install Unity through the hub.
    Code (JSON):
    1. {"moduleName":"App","level":"info","message":"[ 'Checking arguments for Windows custom URI scheme' ]","timestamp":"2020-08-20T02:23:32.460Z"}
    2. {"moduleName":"App","level":"info","message":"[ 'No custom URI argument found' ]","timestamp":"2020-08-20T02:23:32.460Z"}
    3. {"moduleName":"SystemInfo","level":"info","message":"[ 'Hub version: 2.3.2' ]","timestamp":"2020-08-20T02:23:32.471Z"}
    4. {"moduleName":"SystemInfo","level":"info","message":"[ 'Hub path: C:\\\\Program Files\\\\Unity Hub\\\\Unity Hub.exe' ]","timestamp":"2020-08-20T02:23:32.471Z"}
    5. {"moduleName":"SystemInfo","level":"info","message":"[ 'AMD FX(tm)-8320 Eight-Core Processor           ; Windows 10 (10.0.0) 64bit' ]","timestamp":"2020-08-20T02:23:32.485Z"}
    6. {"moduleName":"HubSettings","level":"info","message":"[ { cloudEnvironment: 'production',\n    accessTokenIntervalPeriod: 5000,\n    servicesUrlInterval: 900000,\n    hubConfigInterval: 3600000,\n    releasesRefreshInterval: 3600000,\n    recentProjectInterval: 60000,\n    downloadClusterInterval: 1000,\n    downloadEditorInterval: 1000,\n    refreshTokenValidity: 2592000000,\n    checkForUpdateInterval: 43200000,\n    sendAnalyticsEventsInterval: 60000,\n    maxSizeForAnalyticsQueue: 500,\n    downloadRequestTimeout: 30000,\n    globalConfigFolder: 'C:\\\\ProgramData\\\\Unity\\\\config' } ]","timestamp":"2020-08-20T02:23:32.504Z"}
    7. {"moduleName":"CloudConfig","level":"info","message":"[ 'Cloud Config endpoint: https://public-cdn.cloud.unity3d.com/config/production' ]","timestamp":"2020-08-20T02:23:32.504Z"}
    8. {"moduleName":"SystemInfo","level":"info","message":"[ 'Hub process is running in User mode' ]","timestamp":"2020-08-20T02:23:32.552Z"}
    9. {"moduleName":"LocalConfig","level":"info","message":"[ 'Local Config endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/hubConfig.json' ]","timestamp":"2020-08-20T02:23:32.719Z"}
    10. {"moduleName":"TokenManager","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:32.723Z"}
    11. {"moduleName":"TokenManager","level":"info","message":"[ 'Done init' ]","timestamp":"2020-08-20T02:23:32.726Z"}
    12. {"moduleName":"Download","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:32.726Z"}
    13. {"moduleName":"EditorManager","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:32.727Z"}
    14. {"moduleName":"Releases","level":"info","message":"[ 'Releases endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/releases-win32.json' ]","timestamp":"2020-08-20T02:23:32.727Z"}
    15. {"moduleName":"EditorList","level":"info","message":"[ 'init' ]","timestamp":"2020-08-20T02:23:32.731Z"}
    16. {"moduleName":"customInstallLocation","level":"info","message":"[ 'Custom install path not present.' ]","timestamp":"2020-08-20T02:23:32.736Z"}
    17. {"moduleName":"EditorFolderScanner","level":"info","message":"[ '0 out of 0 valid paths found in path: C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor' ]","timestamp":"2020-08-20T02:23:32.737Z"}
    18. {"moduleName":"customInstallLocation","level":"info","message":"[ 'Cannot scan custom location (no path set).' ]","timestamp":"2020-08-20T02:23:32.739Z"}
    19. {"moduleName":"LocatedEditorStorage","level":"info","message":"[ '0 located Editors found in storage' ]","timestamp":"2020-08-20T02:23:32.740Z"}
    20. {"moduleName":"EditorApp","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:32.742Z"}
    21. {"moduleName":"Auth","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:32.742Z"}
    22. {"moduleName":"Auth","level":"info","message":"[ 'Both tokens are expired, user will be logged out' ]","timestamp":"2020-08-20T02:23:32.743Z"}
    23. {"moduleName":"Auth","level":"info","message":"[ 'Successfully logged out' ]","timestamp":"2020-08-20T02:23:32.744Z"}
    24. {"moduleName":"LicenseClient","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:32.973Z"}
    25. {"moduleName":"LicenseFSM","level":"info","message":"[ 'uninitialized --> initializing' ]","timestamp":"2020-08-20T02:23:32.974Z"}
    26. {"moduleName":"UnityLicenseCore","level":"warn","message":"[ 'License File is not available.' ]","timestamp":"2020-08-20T02:23:32.975Z"}
    27. {"moduleName":"LicenseClient","level":"info","message":"[ 'License initialized' ]","timestamp":"2020-08-20T02:23:32.976Z"}
    28. {"moduleName":"LicenseFSM","level":"info","message":"[ 'initializing --> notLogin' ]","timestamp":"2020-08-20T02:23:32.976Z"}
    29. {"moduleName":"learnContentService","level":"info","message":"[ 'Learn content endpoint: https://learn.unity.com/api/learn/hublist' ]","timestamp":"2020-08-20T02:23:32.976Z"}
    30. {"moduleName":"AutoUpdater","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:32.978Z"}
    31. {"moduleName":"AutoUpdater","level":"warn","message":"[ 'Missing update server path' ]","timestamp":"2020-08-20T02:23:33.100Z"}
    32. {"moduleName":"AutoUpdater","level":"info","message":"[ 'Checking for hub updates' ]","timestamp":"2020-08-20T02:23:33.100Z"}
    33. {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2020-08-20T02:23:33.101Z"}
    34. {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'No update available' ]","timestamp":"2020-08-20T02:23:33.393Z"}
    35. {"moduleName":"RestServer","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.393Z"}
    36. {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: license.change' ]","timestamp":"2020-08-20T02:23:33.393Z"}
    37. {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.opened' ]","timestamp":"2020-08-20T02:23:33.394Z"}
    38. {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.create' ]","timestamp":"2020-08-20T02:23:33.394Z"}
    39. {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.createTemp' ]","timestamp":"2020-08-20T02:23:33.394Z"}
    40. {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.openedFromCloud' ]","timestamp":"2020-08-20T02:23:33.394Z"}
    41. {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: main-window.change' ]","timestamp":"2020-08-20T02:23:33.394Z"}
    42. {"moduleName":"WebSocketService","level":"info","message":"[ 'starting listening for request' ]","timestamp":"2020-08-20T02:23:33.399Z"}
    43. {"moduleName":"HubIPCService","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.399Z"}
    44. {"moduleName":"UnityIPCServer","level":"info","message":"[ 'IPC Server Unity-hubIPCService started' ]","timestamp":"2020-08-20T02:23:33.401Z"}
    45. {"moduleName":"LocalProject","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.402Z"}
    46. {"moduleName":"WindowManager","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.403Z"}
    47. {"moduleName":"SignInWindow","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.403Z"}
    48. {"moduleName":"CloudAnalytics","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.403Z"}
    49. {"moduleName":"ListStorage","level":"info","message":"[ '0 located items found in storage' ]","timestamp":"2020-08-20T02:23:33.405Z"}
    50. {"moduleName":"NetworkInterceptors","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.405Z"}
    51. {"moduleName":"TrayMenu","level":"info","message":"[ 'Init' ]","timestamp":"2020-08-20T02:23:33.406Z"}
    52. {"moduleName":"ApplicationRouteHelper","level":"info","message":"[ 'hadOnboarding is false' ]","timestamp":"2020-08-20T02:23:33.445Z"}
    53. {"moduleName":"ApplicationRouteHelper","level":"info","message":"[ 'Getting initial route for Main Window' ]","timestamp":"2020-08-20T02:23:33.445Z"}
    54. {"moduleName":"PackageFinder","level":"warn","message":"[ { [Error: ENOENT: no such file or directory, scandir 'C:\\Users\\USER\\AppData\\Roaming\\Unity\\Asset Store-5.x']\n    errno: -4058,\n    code: 'ENOENT',\n    syscall: 'scandir',\n    path: 'C:\\\\Users\\\\USER\\\\AppData\\\\Roaming\\\\Unity\\\\Asset Store-5.x' } ]","timestamp":"2020-08-20T02:23:41.840Z"}
    55. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"156015\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"39322058\",\"supportedEditorVersion\":\"2019.4.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.841Z"}
    56. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"150956\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"30833983\",\"supportedEditorVersion\":\"2019.4.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    57. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"151055\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"26665144\",\"supportedEditorVersion\":\"2019.4.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    58. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"151986\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"342362229\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    59. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"149310\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"102939462\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    60. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"163264\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"63970943\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    61. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"143848\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"131623816\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    62. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"140167\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"15876736\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    63. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"149309\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"7335369\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    64. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"149311\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"27555801\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    65. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"115747\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"2318207478\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    66. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"135162\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"85043858\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.842Z"}
    67. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"107098\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"314445812\",\"supportedEditorVersion\":\"2020.1.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.843Z"}
    68. {"moduleName":"learnContentService","level":"warn","message":"[ 'Removing downloadable learn content: {\"packageId\":\"109917\",\"assetUrl\":\"https://assetstorev1-prd-cdn.unity3d.com/\",\"size\":\"12601526\",\"supportedEditorVersion\":\"2019.4.0f1\"} because it cannot be consumed by the frontend' ]","timestamp":"2020-08-20T02:23:41.843Z"}
    69. {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page https://id.unity.com/en/conversations/d9a8ea59-27be-4cc8-abbb-f4b9bedbbe4f005f. Error: -3 - ' ]","timestamp":"2020-08-20T02:23:57.774Z"}
    70. {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page https://id.unity.com/en/conversations/d9a8ea59-27be-4cc8-abbb-f4b9bedbbe4f005f/thirdparty. Error: -3 - ' ]","timestamp":"2020-08-20T02:23:57.775Z"}
    71. {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page https://accounts.google.com/signin/v1/lookup. Error: -3 - ' ]","timestamp":"2020-08-20T02:24:04.317Z"}
    72. {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page https://accounts.google.com/signin/challenge/pwd/4. Error: -3 - ' ]","timestamp":"2020-08-20T02:24:15.960Z"}
    73. {"moduleName":"BaseWindow","level":"warn","message":"[ 'Failed to load page https://accounts.google.com/signin/oauth/legacy/approval?authuser=0&part=AJi8hAN4awyA5u6Vmer8P7Qa2WdLVY9OeWEza-RPkEVrlWyF21TpCavODJIT-qNbH2Agzxiee0kLF-QFGgFE9ZNeVyEuiA32UF-51OPTmr7_9wzthcqccbPBk4KGSOxIJrbvY38eAzXMSCZwtvsZA2v8dee5GRFZ3e52BwE1WJeQLfFHD8gjLC6ZxFwkVHixZzI4SL_0ryRiY5B8ZyFs2fjKbxQ0cWtB3rqfGGW_m6rkfthZi-UIgfzDsnBsK-Vj4R2y81KAss1CkBfrj9l1LpT8p4OjNk9jNwdolOQ91S7Ssst7Ii4dX7skZImcqEboH8brwvtHtE-ByGD1QzC98YCaMBwY2W0VhNmsE_TfMXnTLeaFznZzZLSvTWsiEV7DEQnyobhTz-G6AIwc35UB97Fo2_QgdzYCotYAleBLpDjWCopmBMpEMcvkjjdGuVkfhbl9pwgWB8-lgcOOWf2asvUviUYdwkKeVNXFr0Q5lYMZ8Jyo5jDUoFVyZHqRJiEk9_GOkw1dLpC5wkq2wuLQIqls2hEKywYB6WOX2vFZ0RbBjKT9DOwtXjRL35EkCj9DecJ09-iODF6-DZtVgGDlWFucbG2z2DV_YEGZJIwVr8YZ6TwEh3EG3SSfSqNTMo0czGLbdybj1SABiiMIwWeXiJIuVEqHS5PNCZFyNeyEjQFL8PcStu0cu6fbNpRvZf1HSuthO8Z_ivy_q8DXTm57Q8m6xUhnxUr1DIpfhHTHzW-F6xKbQrmYW6SVYxq1k_jiIWy-MCmx11zP&as=S1191770114%3A1597890237633499#. Error: -3 - ' ]","timestamp":"2020-08-20T02:24:21.888Z"}
    74. {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2020-08-20T02:24:22.484Z"}
    75. {"moduleName":"LicenseFSM","level":"info","message":"[ 'notLogin --> initializing' ]","timestamp":"2020-08-20T02:24:22.487Z"}
    76. {"moduleName":"Auth","level":"info","message":"[ 'Successfully logged in' ]","timestamp":"2020-08-20T02:24:22.488Z"}
    77. {"moduleName":"UnityLicenseCore","level":"warn","message":"[ 'License File is not available.' ]","timestamp":"2020-08-20T02:24:22.492Z"}
    78. {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'No update available' ]","timestamp":"2020-08-20T02:24:22.575Z"}
    79. {"moduleName":"PackageFinder","level":"warn","message":"[ { [Error: ENOENT: no such file or directory, scandir 'C:\\Users\\USER\\AppData\\Roaming\\Unity\\Asset Store-5.x']\n    errno: -4058,\n    code: 'ENOENT',\n    syscall: 'scandir',\n    path: 'C:\\\\Users\\\\USER\\\\AppData\\\\Roaming\\\\Unity\\\\Asset Store-5.x' } ]","timestamp":"2020-08-20T02:28:39.539Z"}
    80. {"moduleName":"EditorFolderScanner","level":"info","message":"[ '0 out of 0 valid paths found in path: D:\\\\Unity Editors' ]","timestamp":"2020-08-20T02:29:20.761Z"}
    81. {"moduleName":"EditorFolderScanner","level":"info","message":"[ '0 out of 0 valid paths found in path: D:\\\\Unity Editors' ]","timestamp":"2020-08-20T02:29:22.299Z"}
    82. {"moduleName":"front-end","level":"error","message":"[ '[$injector:unpr] Unknown provider: eProvider <- e\\nhttps://errors.angularjs.org/1.6.10/$injector/unpr?p0=eProvider%20%3C-%20e',\n  'Error: [$injector:unpr] Unknown provider: eProvider <- e\\nhttps://errors.angularjs.org/1.6.10/$injector/unpr?p0=eProvider%20%3C-%20e\\n    at file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:676\\n    at file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:24198\\n    at Object.s [as get] (file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:25786)\\n    at file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:24283\\n    at s (file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:25786)\\n    at l (file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:26091)\\n    at Object.invoke (file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:26179)\\n    at C.instance (file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:33:58263)\\n    at r._createController (file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:52:29729)\\n    at Object.link (file:///C:/Program%20Files/Unity%20Hub/resources/app.asar/client/dist/commons~main~newProject.js:52:29319)',\n  undefined ]","timestamp":"2020-08-20T02:29:44.432Z"}
    83. {"moduleName":"UnityIPCServer","level":"info","message":"[ 'IPC Server Unity-hubInstallServer started' ]","timestamp":"2020-08-20T02:29:55.851Z"}
    84. {"moduleName":"UnityIPCServerPlatform","level":"info","message":"[ 'spawn elevated child process to Unity-hubInstallServer' ]","timestamp":"2020-08-20T02:29:55.851Z"}
    85. {"moduleName":"UnityIPCServerPlatform","level":"info","message":"[ 'elevate \"C:\\\\Program Files\\\\Unity Hub\\\\Unity Hub.exe\" -- --winInstaller' ]","timestamp":"2020-08-20T02:29:55.851Z"}
    86. {"moduleName":"UnityIPCServer","level":"info","message":"[ 'client process has connected to Unity-hubInstallServer!' ]","timestamp":"2020-08-20T02:30:05.727Z"}
    87. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.4.8f1: starting' ]","timestamp":"2020-08-20T02:30:05.730Z"}
    88. {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster total download size: 291.32MB' ]","timestamp":"2020-08-20T02:30:05.982Z"}
    89. {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2019.4.8f1: downloads starting' ]","timestamp":"2020-08-20T02:30:05.983Z"}
    90. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://storage.googleapis.com/docscloudstorage/2019.4/UnityDocumentation.zip to C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-0ef2ca00-e28d-11ea-b2c9-9394b30f00e6\\\\UnityDocumentation.zip' ]","timestamp":"2020-08-20T02:30:05.983Z"}
    91. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://download.unity3d.com/download_unity/60781d942082/Windows64EditorInstaller/UnitySetup64-2019.4.8f1.exe to C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-0ef2ca00-e28d-11ea-b2c9-9394b30f00e6\\\\UnitySetup64-2019.4.8f1.exe' ]","timestamp":"2020-08-20T02:30:06.151Z"}
    92. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.4.8f1: downloads starting, total size: 1.96GB)' ]","timestamp":"2020-08-20T02:30:06.152Z"}
    93. {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2019.4.8f1: Finished' ]","timestamp":"2020-08-20T02:47:01.734Z"}
    94. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.4.8f1: end event for cluster' ]","timestamp":"2020-08-20T02:47:01.735Z"}
    95. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-0ef2ca00-e28d-11ea-b2c9-9394b30f00e6\\\\UnityDocumentation.zip' ]","timestamp":"2020-08-20T02:47:01.735Z"}
    96. {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while downloading https://download.unity3d.com/download_unity/60781d942082/Windows64EditorInstaller/UnitySetup64-2019.4.8f1.exe Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n    at ClientRequest.<anonymous> (C:\\\\Program Files\\\\Unity Hub\\\\resources\\\\app.asar\\\\node_modules\\\\request\\\\request.js:816:19)\\n    at Object.onceWrapper (events.js:282:20)\\n    at ClientRequest.emit (events.js:194:13)\\n    at ClientRequest.EventEmitter.emit (domain.js:469:20)\\n    at TLSSocket.emitRequestTimeout (_http_client.js:673:40)\\n    at Object.onceWrapper (events.js:282:20)\\n    at TLSSocket.emit (events.js:194:13)\\n    at TLSSocket.EventEmitter.emit (domain.js:469:20)\\n    at TLSSocket.Socket._onTimeout (net.js:429:8)\\n    at listOnTimeout (internal/timers.js:535:17)' ]","timestamp":"2020-08-20T02:55:05.823Z"}
    97. {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while checking progress of https://download.unity3d.com/download_unity/60781d942082/Windows64EditorInstaller/UnitySetup64-2019.4.8f1.exe Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n    at ClientRequest.<anonymous> (C:\\\\Program Files\\\\Unity Hub\\\\resources\\\\app.asar\\\\node_modules\\\\request\\\\request.js:816:19)\\n    at Object.onceWrapper (events.js:282:20)\\n    at ClientRequest.emit (events.js:194:13)\\n    at ClientRequest.EventEmitter.emit (domain.js:469:20)\\n    at TLSSocket.emitRequestTimeout (_http_client.js:673:40)\\n    at Object.onceWrapper (events.js:282:20)\\n    at TLSSocket.emit (events.js:194:13)\\n    at TLSSocket.EventEmitter.emit (domain.js:469:20)\\n    at TLSSocket.Socket._onTimeout (net.js:429:8)\\n    at listOnTimeout (internal/timers.js:535:17)' ]","timestamp":"2020-08-20T02:55:05.823Z"}
    98. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.4.8f1: end event for editor' ]","timestamp":"2020-08-20T02:55:05.823Z"}
    99. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.4.8f1: Finished' ]","timestamp":"2020-08-20T02:55:05.823Z"}
    100. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 C:\\\\Users\\\\USER\\\\AppData\\\\Local\\\\Temp\\\\unityhub-0ef2ca00-e28d-11ea-b2c9-9394b30f00e6\\\\UnitySetup64-2019.4.8f1.exe' ]","timestamp":"2020-08-20T02:55:05.825Z"}
    101.  
    Tried it as admin user, on the OS (and hub) partition, and also with Unity 2020.1.2f1, but nothing seems to work. It is possible to install without the Hub, but then you can't add modules.
     
  4. Bhramha99

    Bhramha99

    Joined:
    Jan 4, 2020
    Posts:
    1
    Worked like a charm! Thanks a lot!
     
  5. Johnny_for_3d

    Johnny_for_3d

    Joined:
    Sep 2, 2020
    Posts:
    3
    Hi,
    I´m new with the Unity and I´m just trying to install Unity Editor. I have installed Unity Hub and also appointed an external drive for all the files and projects. Externals drives size is 1tb, so at least not lacking storage space.

    I have tried to load the the Unity version: Unity 2020.1.4f1. It takes a while to get the file loaded through Unity Hub and it seems that it starts installing it. After 1-2 hours the Unity Hub shutsdown, by itself and the version is empty. Have done this now about 6 times. Also I have uninstalled and installed Unity Hub about 3 times.

    Getting a little bit frustrated, any ideas what to do?

    Br,
    Johnny
     
  6. safaGH

    safaGH

    Unity Technologies

    Joined:
    Mar 12, 2019
    Posts:
    224
    Hello @Johnny_for_3d ! We are sorry for the inconvenience you are experiencing, did you set well your install location in the settings ? If so, can you check the logs to see what's wrong with your installations (Account menu of the hub >> Troubleshooting >> log files). Btw, an editor install may take a long time but not 1or2 hours, I'm doubting that your internet connection is not very consistent.
     
  7. Johnny_for_3d

    Johnny_for_3d

    Joined:
    Sep 2, 2020
    Posts:
    3
    Hi,
    Yes, I checked. I think that the download comes quite ok (blue bar indicating on the installation?), but after that it starts to show: "installing" and that takes time and then it disappears/shutdown the whole hub. Of course it could be also the speed, it showed 7,6mb/download speed.

    Thanks for the tip, where to find the log. I noticed the end of the log that folder is empty/could not clear folder? I don´t have anything other open than the hub?

    Cut from the log:
    {"moduleName":"Installer","level":"info","message":"[ 'Install 2020.1.4f1: C:\\\\Users\\\\johnny_d\\\\AppData\\\\Local\\\\Temp\\\\unityhub-cb0036f0-ed10-11ea-83cc-5773861c41e4\\\\UnitySetup64-2020.1.4f1.exe to D:\\\\Unity_Dev\\\\2020.1.4f1 started' ]","timestamp":"2020-09-02T12:02:59.326Z"}
    {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for webgl' ]","timestamp":"2020-09-02T12:03:07.093Z"}
    {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for linux-mono' ]","timestamp":"2020-09-02T12:03:07.248Z"}
    {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for appletv' ]","timestamp":"2020-09-02T12:03:07.295Z"}
    {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for universal-windows-platform' ]","timestamp":"2020-09-02T12:03:07.298Z"}
    {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for mac-mono' ]","timestamp":"2020-09-02T12:03:07.313Z"}
    {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for lumin' ]","timestamp":"2020-09-02T12:03:07.329Z"}
    {"moduleName":"UnityInstallerWindows","level":"warn","message":"[ 'error while installing the Editor! Trying to empty the folder! ',\n 'The operation timed out.' ]","timestamp":"2020-09-02T12:32:59.399Z"}
    {"moduleName":"UnityInstallerWindows","level":"warn","message":"[ \"Failed to install editor and modules Could not clear failed installation folder. Error: EBUSY: resource busy or locked, rmdir 'D:\\\\Unity_Dev\\\\2020.1.4f1\\\\Editor'\" ]","timestamp":"2020-09-02T12:33:02.925Z"}
    {"moduleName":"EditorManager","level":"warn","message":"[ 'There was an unhandled error while installing the editor:',\n { error:\n { code: 'DEFAULT',\n message: 'An unexpected error occurred during installation.' } } ]","timestamp":"2020-09-02T12:33:02.927Z"}
    {"moduleName":"UnityInstallStepsWindows","level":"warn","message":"[ { Error: Command failed: \"C:\\Users\\johnny_d\\AppData\\Local\\Temp\\unityhub-cb0036f0-ed10-11ea-83cc-5773861c41e4\\UnitySetup64-2020.1.4f1.exe\" /S /D=D:\\Unity_Dev\\2020.1.4f1\n \n at ChildProcess.exithandler (child_process.js:312:12)\n at ChildProcess.emit (events.js:194:13)\n at ChildProcess.EventEmitter.emit (domain.js:469:20)\n at maybeClose (internal/child_process.js:998:16)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:265:5)\n killed: false,\n code: 2,\n signal: null,\n cmd:\n '\"C:\\\\Users\\\\johnny_d\\\\AppData\\\\Local\\\\Temp\\\\unityhub-cb0036f0-ed10-11ea-83cc-5773861c41e4\\\\UnitySetup64-2020.1.4f1.exe\" /S /D=D:\\\\Unity_Dev\\\\2020.1.4f1' } ]","timestamp":"2020-09-02T13:01:25.703Z"}

    Appreciate all the help with this one.

    Br,
    Johnny
     
  8. Johnny_for_3d

    Johnny_for_3d

    Joined:
    Sep 2, 2020
    Posts:
    3
    Hi
    @safaGH, would you have any ideas why the hub is locking the folder/installation?

    Br,
    Johnny
     
  9. sipmann

    sipmann

    Joined:
    Dec 13, 2017
    Posts:
    1
    Hi folks, I'm facing the same problem, all I have at the logs is the following. Any help?

    {"moduleName":"InstallerWinProcess","level":"info","message":"[ 'trying to connect to the ipc server' ]","timestamp":"2020-09-03T12:36:55.635Z"}
    {"moduleName":"UnityIPCClient","level":"debug","message":"[ 'connecting to IPC Server Unity-hubInstallServer' ]","timestamp":"2020-09-03T12:36:55.635Z"}
    {"moduleName":"UnityIPCClient","level":"debug","message":"[ 'disconnected from Unity-hubInstallServer' ]","timestamp":"2020-09-03T12:50:12.643Z"}
    {"moduleName":"InstallerWinProcess","level":"info","message":"[ 'trying to connect to the ipc server' ]","timestamp":"2020-09-03T12:51:46.613Z"}
    {"moduleName":"UnityIPCClient","level":"debug","message":"[ 'connecting to IPC Server Unity-hubInstallServer' ]","timestamp":"2020-09-03T12:51:46.613Z"}
     
    Laicasaane likes this.
  10. Laicasaane

    Laicasaane

    Joined:
    Apr 15, 2015
    Posts:
    97
    It looks like forever... It's been like this for a while without any progress. So I have to cancel the task. The installation folder is located at an external ssd drive. But previously there is no issue regarding other 3 versions. I've tried installing 2018.4.26 today but it is the same. So I suspect there is an issue with your server.

    upload_2020-9-9_21-38-20.png
     
  11. Kronoseid

    Kronoseid

    Joined:
    Apr 26, 2013
    Posts:
    1
    Was having a persistent issue this week trying to install Unity 2020.1.6f1. It would start installing, then stop after displaying an error message that "Unity Hub has failed downloading for some reason." This approach of overriding Mandatory ASLR managed to fix it even after reinstalling Unity Hub didn't. Many thanks to Taviso!
     
  12. olivierus

    olivierus

    Joined:
    Nov 26, 2010
    Posts:
    89
    I had the same problem as everyone here, and this fixed it for the specific unity build I needed.
    But I'm not going to do this every time I need to install a new unity version.

    This is the error I get every time when trying to install a unity version without the above mentioned steps.
    Code (JavaScript):
    1. {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"[ 'write C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2017.4.40f1\\\\modules.json' ]","timestamp":"2020-10-02T12:21:02.796Z"}
    2. {"moduleName":"UnityInstallStepsWindows","level":"debug","message":"[ 'beforeEditorInstallation' ]","timestamp":"2020-10-02T12:21:02.841Z"}
    3. {"moduleName":"UnityInstallStepsWindows","level":"debug","message":"[ 'execInstaller' ]","timestamp":"2020-10-02T12:21:02.841Z"}
    4. {"moduleName":"UnityInstallStepsWindows","level":"debug","message":"[ 'installFromExe' ]","timestamp":"2020-10-02T12:21:02.841Z"}
    5. {"moduleName":"UnityInstallStepsWindows","level":"info","message":"[ 'install C:\\\\Users\\\\Work\\\\AppData\\\\Local\\\\Temp\\\\unityhub-865c4471-04a9-11eb-822b-ef49d4f80288\\\\UnitySetup64-2020.1.7f1.exe /S /D=C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.1.7f1' ]","timestamp":"2020-10-02T12:21:02.842Z"}
    6. {"moduleName":"UnityInstallStepsWindows","level":"warn","message":"[ { Error: Command failed: \"C:\\Users\\Work\\AppData\\Local\\Temp\\unityhub-865c4471-04a9-11eb-822b-ef49d4f80288\\UnitySetup64-2020.1.7f1.exe\" /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2020.1.7f1\n  \n      at ChildProcess.exithandler (child_process.js:312:12)\n      at ChildProcess.emit (events.js:194:13)\n      at ChildProcess.EventEmitter.emit (domain.js:469:20)\n      at maybeClose (internal/child_process.js:998:16)\n      at Process.ChildProcess._handle.onexit (internal/child_process.js:265:5)\n    killed: false,\n    code: 3221225595,\n    signal: null,\n    cmd:\n     '\"C:\\\\Users\\\\Work\\\\AppData\\\\Local\\\\Temp\\\\unityhub-865c4471-04a9-11eb-822b-ef49d4f80288\\\\UnitySetup64-2020.1.7f1.exe\" /S /D=C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.1.7f1' } ]","timestamp":"2020-10-02T12:21:03.058Z"}
    7. {"moduleName":"UnityIPCClient","level":"debug","message":"[ 'disconnected from Unity-hubInstallServer' ]","timestamp":"2020-10-02T12:27:22.554Z"}
    Is there almost a fix? Because this happened multiple times this year.
     
  13. Aither

    Aither

    Joined:
    Jan 9, 2019
    Posts:
    2
    Thank you very much. Had to use this method for 2019.4.11f1.
     
  14. true_warlock

    true_warlock

    Joined:
    Aug 2, 2019
    Posts:
    24
    Does not matter how i try to install anything now. After the Hub update, which I wish unity would just get rid of entirely is it wont update anything. Its not a "security issue" or I wouldn't have been able to install the previous version. I tried literally all versions including the most recent release of Unity 2020. Guess the hub is as bad as this whole year has been. Not looking forward to 2021.
     

    Attached Files:

  15. Unknown5506

    Unknown5506

    Joined:
    Nov 4, 2020
    Posts:
    1
    Yeah, it happens with me as well... so I stopped using unity altogather
     
  16. true_warlock

    true_warlock

    Joined:
    Aug 2, 2019
    Posts:
    24
    OK I have tried reinstalling literally everything. I used a completely different computer. Downloaded the latest LTS. It is clear to me now its Unity's Website and how the editor is installed with files spread everywhere and not finding anything related to its modules. It makes the Editors completely worthless. I have used Unity off and on since version 4.5 and its apparent Unity Techs and Moderators for this website are not listening to the majority of us and ruined the product. its clearly time to bid unity farewell and deal with the learning curve of a Competitor's engine. good Luck Unity, sorry you don't listen to your end users to fix the website and the engine and its modules and stopping it from spreading files all over a system like a cancer.
     
  17. NoahsNopeNope

    NoahsNopeNope

    Joined:
    Nov 30, 2020
    Posts:
    1
    My Unity Hub is not downloading at all. For some weird reason i get a fail downloading the Hub.
     
  18. haidaralmoayad

    haidaralmoayad

    Joined:
    Dec 2, 2020
    Posts:
    2
    i have the same issue
     
  19. haidaralmoayad

    haidaralmoayad

    Joined:
    Dec 2, 2020
    Posts:
    2
    can someone tell me how to fix the issue when im downloading unity hub every time i open it its not opening Unity Hub Setup  12_2_2020 7_15_40 AM.png
     
  20. true_warlock

    true_warlock

    Joined:
    Aug 2, 2019
    Posts:
    24
    How about ya'll go back to see how 2018.4 worked without all the headaches, cause after that it seems like all other versions through the hub, or directly from the website are broken and none of them are installing anything correctly. Even the modules are shot with installation and a clean install constantly comes up with No VCS tools, etc. We should be able to just download and install without having to fight with a bunch of work arounds that often don't work anyways.
     
    Last edited: Dec 16, 2020
  21. yeetdude323

    yeetdude323

    Joined:
    Dec 10, 2020
    Posts:
    1
    when I try to run the setup over and over again it says there is no micro game selected and I chose every option and it just wont work.
    can I have some help please?
     
  22. JudeIsong

    JudeIsong

    Joined:
    Dec 3, 2020
    Posts:
    9
    Do i uninstall the previous version before installing the new version? Please respond. Thanks
     
  23. JudeIsong

    JudeIsong

    Joined:
    Dec 3, 2020
    Posts:
    9
    Also, i have thi issue i need assistance with:

    here is the message i get when the scripts runs
    "Assets\Scripts\CountdownText.cs(11,5): error CS0246: The type or namespace name 'Text' could not be found (are you missing a using directive or an assembly reference?)". Can anyone help e out here please.

    Here is the code:


    using System.Collections;
    using System.Collections.Generic;
    using UnityEngine;

    [RequireComponent(typeof(Text))]
    public class CountdownText : MonoBehaviour{

    public delegate void CountdownFinished();
    public static event CountdownFinished OnCountdownFinished;

    Text countdown;

    void OnEnable() {
    countdown = GetComponent<Text>();
    countdown.text = "3";
    StartCoroutine("Countdown");
    }

    IEnumerator Countdown() {

    int count = 3;
    for (int i = 0; i < count; i++) {
    countdown.text = (count - 1).ToString();
    yield return new WaitForSeconds(1);
    }

    OnCountdownFinished();
    }



    }
     
  24. true_warlock

    true_warlock

    Joined:
    Aug 2, 2019
    Posts:
    24
    I would.

    But first in order to get rid of any hang ups you will do the usual uninstall but then start removing files manually.
    1. go into your C Drive and under Programs delete folders Unity and Unity Hub.
    2. type %AppData% in search and remove all unity files from Local, LocalLow and Roaming.
    3. type %ProgramData% and find the unity folder and delete it.
    4. type %Temp% and remove anything there named Unity such as UnityLockfile.
    5. Type regedit in search and Open Registry and go through all the folders and remove anything with unity and unity hub and also look under folders called programs and Microsoft as it has left over junk in most of those. (If you are not confident in doing this skip this part).
    6. Get something like CCleaner and run the registry cleanup
    Now that all this has been completed the next step is fairly straightforward. Go to Unity's Archive and find version 2018.4 and check the release notes and it should have only one fix thing mentioned rather than a huge list of bugs and fixes. You wont have to worry about the Hub crap and can install modules with that version and open projects without a bunch of nonsense notices.

    While you also wont get all the "bells and whistles" Unity promotes, and least you will finally have a stable version to work from, get on with learning coding, have all the tools you need, and at the very least create your scenes with whatever fbx files you make or have made for you in things like Blender. At least you will be able to sort out things much easier. As far as coding goes, however, I am not a coder though I can do some basic things but since most tuts use 2018 still you'd be better off with the version I stated and wont be having to depend on the hub crap either.

    Sorry for the late reply as I had a burned out PC and was just recently given a replacement.

    PS, the Text part in code for a count down I haven't worked with before but its basically just saying your text transform ( on the UI) isn't being assigned (IE placed in the right slot space in the inspector).
     
    Last edited: Dec 16, 2020
  25. true_warlock

    true_warlock

    Joined:
    Aug 2, 2019
    Posts:
    24
    I have Visual Studio, Android support, etc. and VS Code all installed. The problem I am having is no matter what I do, regenerating, creating a new project or anything else, I still end up with NO VCS tools working.

    New Machine, tried all the fixes and Unity needs to resolve this. It is NOT fixed and this is a new computer using the latest tools
     

    Attached Files:

  26. JudeIsong

    JudeIsong

    Joined:
    Dec 3, 2020
    Posts:
    9
    Thanks, i will try this.
     
  27. true_warlock

    true_warlock

    Joined:
    Aug 2, 2019
    Posts:
    24
    Update. We keep being told by Unity techs why the Hub is such a POS when it comes to trying to install stuff.must
    be our computer and networks basically. So me and some friends put it to a challenge. We hooked up a custom built PC to a Business class Fios business class service provider.

    Its enough to say we're' running on a CUP with 16 cores, maxed out DDR 4 ram, three graphics cards and two 2B SSDs. SO our PC can handle a hell of a lot and the network is extremely fast. SO instead of fighting with install through the hub which it was already failing, we downloaded the direct installer and in Windows security settings made sure it would recognize the installed exe file. Oh my, suddenly the Hub says Oh look, here is the install. But then we noticed right off none of the module icons appear on the list and when we click the tab we get this...



    This does not happen when we use the direct installed for 2018.4.7f1 (because when we checked each of the versions that are the closest to current it only had one bug fix needed (which says something) which does NOT depend on the Hub, that we installed the same way as we did and lo and behold we have access to everything 2020.2.1f1.

    When we open 2018.4.7f1 we can build all the same kinds of scenes, have all the VCS tools working, there isn't any conflicts with Visual Studios, the intelisense is all installed correctly, all the modules we wanted from the options are installed, Etc.

    We then used four other lower end computers, one being over a decade old. Lo and behold we were still able to use 2018.4.7f1, and while slow because how old the PC is and only using its onboard graphics card, it still installed everything and ran Windows 10 Enterprise just fine and is still working right now with blender, the engine and the browsers open and we installed it over a lower end WiFi network.

    So the bottom line is it is not our computers. It is not our networks. It is not because we do not know what we are doing. It is because the Hub is garbage, needs to be given up on already and you guys and gals at Unity need to take the 2018.4.7f1 version, look at the mess you are creating with the current ones, remove the hub dependencies entirely, add the actual compatible bells and whistles and stop giving out a broken product.

    And seriously have someone actually go through your website and get rid of all the out of date areas and fix the broken parts you all have been aware of for years now? Your loosing a lot of people because your not actually listening to those like myself who know what the problem is and being ignored!
     

    Attached Files:

  28. Epsilon_Delta

    Epsilon_Delta

    Joined:
    Mar 14, 2018
    Posts:
    135
    I was able to install 2018.4 on the first try. Then was installing 2019.4, but it took me like three attempts or so (Incomplete or corrupted download file). Now I am trying to install 2020.2.1 and 2019.1 but to no avail, tried it at least a dozen times. Same error, something goes wrong every time while downloading. I am on a stable network, no problem downloading or updating anything else but Unity (via Unity Hub).

    This is not a first time. The downloading process is notoriously fragile. My colleagues and other Unity users I know suffer from this, too.

    EDIT:
    I deleted everything that could be deleted in
    C:\Users\myUserName\AppData\Local\Temp
    as there were some unity hub downloaded files from previous unfinished downloads and it helped. After that I downloaded and installed two versions of Unity via Hub on the first attempt

    It appears to me, that Hub has a problem with managing unfinished/corrupted temp download files.
     
    Last edited: Dec 28, 2020
    Lightway_ likes this.
  29. AridOcean

    AridOcean

    Joined:
    Jul 16, 2013
    Posts:
    10
    Same problem here on Windows 10 Pro, trying to install Unity 2020 2.2 f1. It is a shame that this has been going on for over a year now.
     
  30. DustyDev

    DustyDev

    Joined:
    Sep 23, 2015
    Posts:
    36
    I am having this same problem with Unity Hub 2.4.0. I am unable to click the links in the Download Archives to have the Hub download Unity versions (it launches Unity Hub, then nothing happens), so I am downloading and installing them with the installer, but Hub doesn't recognize the Android module, and I'm getting the same messages about the SDK even though I have the checkboxes checked to let Unity manage it for me. Very frustrated by this.

    Trying to download 2019.4.4f1, using Windows 10 Pro in case that matters.
     
  31. sakibaraki

    sakibaraki

    Joined:
    Feb 9, 2021
    Posts:
    2
    I tried to do the same thing, had to turn off antivirus and firewall (just why?) and it kinda worked, still had to go through multiple attempts before I could get them installed. I have 3 versions to install, 2018.4.31, 2019.4.20, and 2020.2.3. The first time I had to get the installer directly from the website and it ran well with no errors until I had to install extra modules like WebGL from outside with the Hub not letting me installing modules and it gave me an error saying that "can't locate unity.exe" which the folder obviously contained the file. I feel like the Hub is still not optimized enough.
     
  32. unity_zYwxYCwW7JbY4w

    unity_zYwxYCwW7JbY4w

    Joined:
    Mar 11, 2020
    Posts:
    3
    Can I please get I more detailed explanation... Im quite new to this... I get stuck at step 5... Please help!
     
  33. Lightway_

    Lightway_

    Joined:
    Dec 20, 2019
    Posts:
    3
    +1 on win 8.1
    i attempt to install editor from installer. Its done, but hub dont see him and start fake installation :confused:

    Solved:

    delete everything in C:\Users\myUserName\AppData\Local\Temp and restart hub
     
    Last edited: Apr 6, 2021
    andy345gray likes this.
  34. crazylhprogamer

    crazylhprogamer

    Joined:
    Apr 6, 2021
    Posts:
    1
    When it was 5 minutes, it said that there was an error downloading.
     
  35. mochakingup

    mochakingup

    Joined:
    Apr 14, 2014
    Posts:
    209
    This works for me!
    Thanks!

    Edit:
    Nvm, seems to only work just for one install...
     
    Last edited: Apr 20, 2021
  36. freeve4z

    freeve4z

    Joined:
    May 26, 2021
    Posts:
    1
    did not say that error
     
  37. DinvogHarmas

    DinvogHarmas

    Joined:
    May 28, 2021
    Posts:
    1
    please help me im having trouble opening unity
    so actually is have installed everything but when i click on new project and click on create nothing happens i just got a blank screen nothing opened please help me i really wanted to make a new game and show the world
     
  38. oumsters616

    oumsters616

    Joined:
    Jun 12, 2021
    Posts:
    1
    I am so frustrated with this, If wifi goes out for a second the install fails and when I start it again it does not resume from before and instead starts again creating a new version In my temp folder. After 5 tries I had to delete the fail installs in my temp folder to have enough space to install. Anyways I just turned off my fire wall and hopefully this time it works.
     
  39. unity_1023859

    unity_1023859

    Joined:
    Jun 30, 2021
    Posts:
    1
    Hi so i need Unity Hub for a college course I'm in however it won't install and keeps aborting installation, if anyone can help me fix this that would be greatly appreciated.
     

    Attached Files:

  40. r0807970

    r0807970

    Joined:
    Jul 28, 2021
    Posts:
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    It worked for me! Thank you!
     
  41. Mikie-J

    Mikie-J

    Joined:
    Aug 28, 2012
    Posts:
    2
    So after several years away from unity I decided to delve back into it...wasted a whole day trying to install different versions. All hanging or failing. Tried today on a fairly clean install of win10 on a different pc...same result. what happened! tried methods mentioned above all failed
     
  42. Pestermaster

    Pestermaster

    Joined:
    Aug 3, 2021
    Posts:
    1
    The worst thing for me is that it seems like unity was installed, it used up my disk space (which I have very little, I had to do giant cleaning to install this), yet I can find no files of unity installed and it used up enough space not to allow me to install it again.
     
  43. CODesignTech

    CODesignTech

    Joined:
    Dec 21, 2016
    Posts:
    1
    I had the same problem. Run Unity hub as administrator and it should solve this issue.
    If you want to run it as administrator automatically every time you open it you can follow this:
    Right-click on the hub launcher > properties > compatibility > change setting for all users > check "run this program as administrator" > ok
     
  44. hassanunitytcs

    hassanunitytcs

    Joined:
    Aug 7, 2021
    Posts:
    1
    It helped me too!!!! thanks!!
     
  45. screamdali

    screamdali

    Joined:
    Aug 8, 2021
    Posts:
    1
    I solved this problem by simply activating a Unity license (I've activated a personal license). I didn't have it before, but as soon as I have activate a license going in the preferences (clicking on the gear icon at the top right of the Unity Hub)... Then, the Unity Editor installation was successful. OS: Windows 10 home
     
    Last edited: Aug 9, 2021
  46. RustedFaith3D

    RustedFaith3D

    Joined:
    Aug 17, 2021
    Posts:
    1
    So, has anyone found a definitive solution to this? I've been trying all day to get this up and running, done the disabling the firewall thing, the run as administrator thing, and no luck. You'd think if you want people to use your product you might make it simple to install! This is ridiculous! As long as it's been going on and as many people that have had this issue, you should have figured out the problem by now. I've never had a problem like this with any game development software. This should be simple!
     
  47. twobob

    twobob

    Joined:
    Jun 28, 2014
    Posts:
    2,037
    Annnnnnnnnnnnnd. Same for me.
    Win 10 pro. 2021 via hub.

    EDIT: Getting it from the Archive with Download Assistant (the tiny .exe) allowed the install to complete normally. Then "adding" it manually to hub (Like I do with my older 5.6 installations) seemed to operate as normal.

    The hub failure is therefore somewhat more mysterious and some more robust (or indeed even vaguely accurate rather than generic "maybe it's corrupted" guesses) - user facing - error messages might go a long way
     
    Last edited: Aug 24, 2021
  48. twobob

    twobob

    Joined:
    Jun 28, 2014
    Posts:
    2,037
    One could have just posted the relevant keys and folders. Honestly: "Go look somewhere else for the answer" is an unhelpful thing to post.
     
    TabuuForteAkugun likes this.
  49. TabuuForteAkugun

    TabuuForteAkugun

    Joined:
    Sep 28, 2015
    Posts:
    50
    Getting this issue with Unity 2021.1.17f1. It just refuses to install. I get an "installation failed" window mid install
     
  50. twobob

    twobob

    Joined:
    Jun 28, 2014
    Posts:
    2,037
    TabuuForteAkugun likes this.
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