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Unity Hub Not installing the Editor on windows 10

Discussion in 'Unity Hub' started by IamKayrox, Aug 8, 2019.

  1. IamKayrox

    IamKayrox

    Joined:
    Sep 7, 2017
    Posts:
    3
    I tried to add an install with the Hub but it doesn't get installed, last time I reported this bug I got a response saying that this was a known bug and they were working on it. So and update arrives for the hub and still having this issue. If you can't ensure that the hub will be able to install any editor version at least don't hide the links to the editor installers in you web page please. Also, logs will be amazing and would help to solve this issue (and any other issue) a lot.
     
  2. AbrahamDUnity

    AbrahamDUnity

    Unity Technologies

    Joined:
    Jun 28, 2017
    Posts:
    306
    Hi @IamKayrox,

    I am a little confused by your post. We test on Windows 10 every day and thoroughly before every release. I can assure you that we don't publish a release of the Hub if installing Unity doesn't work. You mentioned you had reported this in the past and someone wrote it was a known issue. Could you please provide a link to this previous post? We may be able to gather more context from it.

    Also we never hid the links to the Download Assistant. If you wish to install Unity the classic way you can still do so by visiting our download archive and selecting the "Unity installer" option for your desired version of Unity.

    And finally we've had logs for a long time now. When you report a bug through our bug reporter (available from the tray menu) they will automatically be bundled with your issue. If you wish to consult them here is where they are on Windows:

    %UserProfile%\AppData\Roaming\UnityHub\logs

    If you provide more details as to how your installation is failing and possibly a link to past reports we may be able to troubleshoot your issue and make the Hub work for you as well.

    Cheers,