Search Unity

Unity Hub No Longer Loads

Discussion in 'Unity Hub' started by lukedarling, May 24, 2018.

  1. lukedarling

    lukedarling

    Joined:
    Mar 27, 2017
    Posts:
    5
    Since my last update, unity hub takes a very long time to load, and now no longer allows me to sign in. It remains on an empty white page.

    I have tried reinstalling etc but nothing has worked.
     
    lukedarling, May 24, 2018
    #1

  2. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    334
    Hi @lukedarling,
    Sorry for the experience. Would you please DM me your log file. You can find the Hub logs here:
    Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
    Mac: ~/Library/Application support/UnityHub/logs

    Thanks,
    Afshin
     
    afshinity, May 24, 2018
    #2

  3. De-Panther

    De-Panther

    Joined:
    Dec 27, 2009
    Posts:
    589
    Happened to me too, after both updating windows and updating the hub. It seems that I had some licenses issue, but when I opened Unity the old way(opened one of the editor versions), both the hub and the editor worked
     
    De-Panther, May 27, 2018
    #3

  4. lukedarling

    lukedarling

    Joined:
    Mar 27, 2017
    Posts:
    5
    This fixed my issue too! Opened up unity the old way and then it somehow found the license and linked it together and now hub works fine!
     
    lukedarling, May 31, 2018
    #4