Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.

Resolved Unity Hub loading screen

Discussion in 'Unity Hub' started by NattyZepko, Sep 18, 2022.

  1. NattyZepko

    NattyZepko

    Joined:
    Mar 3, 2022
    Posts:
    4
    After the update it is just stuck, frozen like this.
    Restarting the PC didn't work.

    upload_2022-9-18_21-37-54.png
     
  2. NattyZepko

    NattyZepko

    Joined:
    Mar 3, 2022
    Posts:
    4
    Reinstalling solved it for me
     
  3. laimav

    laimav

    Unity Technologies

    Joined:
    Jan 5, 2021
    Posts:
    6
    Hi,

    Thanks for flagging this issue! Could you please report a bug and attach the Hub log to the bug report? This would help us investigate what caused this issue

    The Hub log file (info-log.json) can be found here:
    Windows: C:\users\[yourusername]\AppData\Roaming\UnityHub\logs
    Mac: ~/Library/Application Support/UnityHub/logs
    Linux: ~/.config/UnityHub/logs
     
  4. MH2B

    MH2B

    Joined:
    Nov 24, 2018
    Posts:
    4
    Same for me here. Each time I have to reinstall it. Or I have to manually update it from C:\Users\[username]\AppData\Local\unityhub-updater installer.exe
     
    Last edited: Oct 14, 2022
    johnward70, Slothless and JariHuomo like this.
  5. AurelliaStrass

    AurelliaStrass

    Joined:
    Apr 4, 2021
    Posts:
    6
    Reinstalling nor doing `brew upgrade` doesn't fix it for me on macOS
     
  6. stylophone

    stylophone

    Joined:
    Aug 16, 2012
    Posts:
    37
    Same here. Seems it has something to do with the network, turning off/on wifi sometimes resolves the issue. And it also prevents me reboot the system.
     
  7. thexdd

    thexdd

    Joined:
    Mar 20, 2013
    Posts:
    17
    Mac m1 having same issue. What does it take so long?