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Unity Hub - Google Sign In Failure

Discussion in 'Unity Hub' started by btperino, Dec 19, 2019.

  1. btperino

    btperino

    Joined:
    Dec 19, 2019
    Posts:
    1
    Hi All,

    I am trying to sign into my unity id with my google account but am getting the following error:

    upload_2019-12-18_20-11-37.png

    Is there something in my account settings preventing this? I have 2FA enabled if that makes a difference.
     
  2. Masadow

    Masadow

    Joined:
    Aug 9, 2019
    Posts:
    1
    Same here, seems like it's happening since the 2.2.2 update. I can't use Collaborate anymore
     
    btperino likes this.
  3. emil_novak

    emil_novak

    Joined:
    Dec 26, 2016
    Posts:
    1
    Same thing happening on Unity Hub 2.1.3 macOS; 2.2.2 Windows and Linux clients. It's a bit of a pain, because purchased assets can't be reached. It may be a Google security update tho.
     
  4. CJ5BossProfessional

    CJ5BossProfessional

    Joined:
    Jan 15, 2019
    Posts:
    14
    I have tried reinstalling, changing default browser and messing with JavaScript settings. Nothing seems to be working, hopefully it is fixed soon. I just downloaded and cannot access my files on my new pc.
     
  5. Archelous

    Archelous

    Joined:
    May 12, 2018
    Posts:
    2
    Also getting this issue after updating to Unity hub 2.2.2
     
  6. soulstormgamesofficial

    soulstormgamesofficial

    Joined:
    Dec 19, 2019
    Posts:
    2
  7. CJ5BossProfessional

    CJ5BossProfessional

    Joined:
    Jan 15, 2019
    Posts:
    14
    Is still doing it for me as well. I sent in a bug report, as I am sure many others have. I am hoping this is fixed soon.
     
  8. joeksy

    joeksy

    Unity Technologies

    Joined:
    Jan 12, 2017
    Posts:
    147
    Hi,
    Sorry for the inconveniences,
    This is due to an update from Google, thus all current and previous versions of Hub is affected.
    We are currently looking into the solution.

    As a workaround, please sign in directly using your Unity account. A Unity account is automatically created at your first sign in, you may sign onto the Unity web, and change password, you will then receive an email to change the Unity account password.

    Hope this helps
     
  9. CJ5BossProfessional

    CJ5BossProfessional

    Joined:
    Jan 15, 2019
    Posts:
    14
    This worked, thank you very much.
     
  10. soulstormgamesofficial

    soulstormgamesofficial

    Joined:
    Dec 19, 2019
    Posts:
    2
    Thanks, also worked for me. Best
     
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