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Feedback Unity Hub doesn't show projects from all my organizations

Discussion in 'Unity Collaborate' started by Devil_Inside, Sep 9, 2020.

  1. Devil_Inside

    Devil_Inside

    Joined:
    Nov 19, 2012
    Posts:
    1,120
    I can see only 1 project from 1 organization. A different project from a different organization doesn't show up in Unity Hub, and there doesn't seem a way to download it.
    I'm the owner of both organizations and I can see both projects in the online dashboard just fine, not in the Hub though.
     
  2. toddmakesgames

    toddmakesgames

    Joined:
    Dec 5, 2018
    Posts:
    6
    I was having the same issue with hub version 2.4.0. I fixed it by opening the project I could see, then from within the Editor, go to File -> Open Project and then my other organization’s project showed up in the hub.
     
    frankusrudan likes this.
  3. Devil_Inside

    Devil_Inside

    Joined:
    Nov 19, 2012
    Posts:
    1,120
    Thanks for the hint, but unfortunately this didn't work for me. I still get only 1 project from 1 organization in the list.
     
  4. toddmakesgames

    toddmakesgames

    Joined:
    Dec 5, 2018
    Posts:
    6
    That stinks, hopefully you get it figured out. Hub is definitely a bit buggy it seems.
     
  5. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @Devil_Inside, I'm sorry that you're not able to view the projects in your other Organizations in the Hub. Could you try opening a support ticket with us so that our Support team can investigate this further on if this is an issue with the Hub or not? You can do that by doing the following:

    1. Navigate to project on the Developer Dashboard.
    2. Select Collaborate > Support from the left hand menu.
    3. Click on Open a Ticket and fill out the support form.
     
  6. Devil_Inside

    Devil_Inside

    Joined:
    Nov 19, 2012
    Posts:
    1,120
    @ryanc-unity
    Thanks! I've opened a ticket as you suggested.