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Unity Hub doesn't open

Discussion in 'Unity Hub' started by planetfactory, Jul 27, 2018.

  1. planetfactory

    planetfactory

    Joined:
    May 18, 2016
    Posts:
    56
    Hi,

    I'm using Unity Hub since the beginning, but yesterday it stopped working. It simple doesn't open.
    I deleted it and reinstalled, but the problem persist. I'm on the last version of MAC OSX.

    Anyone with the same problem?

    Thanks,

    Albert
     
  2. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    334
    Hi there,
    Sorry for the inconvenience. Do you know which version of Hub is installed on your machine?
    Can you send me the log files in a direct message?
    Logs are here: ~/Library/Application support/UnityHub/logs

    Best,
    Afshin
     
  3. planetfactory

    planetfactory

    Joined:
    May 18, 2016
    Posts:
    56
    Hi!

    thanks for your answer. I have the last version of Unity Hub, because trying to fix the problem I deleted and reinstalled several times. I thinks it's 0.18.1, but at the end of the message I have copied the info.plist file.

    Here is the log:

    https://drive.google.com/file/d/1yGTxXaI--M7iSukodmBmlEh0motbKwjJ/view?usp=sharing

    Thanks!

    Albert

    Info.plist:

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>BuildMachineOSBuild</key>
    <string>16G1212</string>
    <key>CFBundleDisplayName</key>
    <string>Unity Hub</string>
    <key>CFBundleExecutable</key>
    <string>Unity Hub</string>
    <key>CFBundleIconFile</key>
    <string>Unity Hub.icns</string>
    <key>CFBundleIdentifier</key>
    <string>com.unity3d.unityhub</string>
    <key>CFBundleInfoDictionaryVersion</key>
    <string>6.0</string>
    <key>CFBundleName</key>
    <string>Unity Hub</string>
    <key>CFBundlePackageType</key>
    <string>APPL</string>
    <key>CFBundleShortVersionString</key>
    <string>0.18.1</string>
    <key>CFBundleVersion</key>
    <string>0.18.1</string>
    <key>DTSDKBuild</key>
    <string>14D125</string>
    <key>DTSDKName</key>
    <string>macosx10.1010.10</string>
    <key>DTXcode</key>
    <string>0821</string>
    <key>DTXcodeBuild</key>
    <string>8C1002</string>
    <key>LSApplicationCategoryType</key>
    <string>public.app-category.developer-tools</string>
    <key>LSMinimumSystemVersion</key>
    <string>10.9.0</string>
    <key>NSHighResolutionCapable</key>
    <true/>
    <key>NSMainNibFile</key>
    <string>MainMenu</string>
    <key>NSPrincipalClass</key>
    <string>AtomApplication</string>
    <key>NSSupportsAutomaticGraphicsSwitching</key>
    <true/>
    <key>NSHumanReadableCopyright</key>
    <string>Copyright © 2018 Unity Technologies Inc.</string>
    <key>AsarIntegrity</key>
    <string>{"checksums":{"app.asar":"4dcYKqKc+f1PWgVzksO6Krh7b8WyJCLglkhwCSJx/rCC/N5GL3mDgjn9uIkz1h9alLYXbIvSoY8/PCzqs8TZoQ==","electron.asar":"ofPEIsT8YhpsxiPf8+uWXh3sWH9KDicszx4MKtBhAgJuX7ruQJNNByfh7Wo07tgoK3tb46ChQdJkdtdJLU1znA=="}}</string>
    </dict>
    </plist>