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Bug Unity Hub does not open project

Discussion in 'Unity Hub' started by metinevren, Mar 5, 2024.

  1. metinevren

    metinevren

    Joined:
    May 17, 2014
    Posts:
    30
    I'm trying to open an older project but Unity Hub acts like it's launching, but then it shows splash screen as if it's restarting. The project does not open. I can see UnityEditor running in the Windows task manager but after a while it shuts down.
    I can open a project that I was recently working on but not the older one.
    I checked the log file and saw there are multiple errors. The one I am suspecting is as follows:

    {"timestamp":"2024-03-05T08:11:59.130Z","level":"error","moduleName":"LicensingSdkService","message":"[ 'stderr: An error occurred when retrieving the network adapter information. Exception: System.Runtime.InteropServices.COMException (0x80070422): The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.\\r\\n\\r\\n at System.Management.ManagementScope.InitializeGuts(Object o)\\r\\n at System.Management.ManagementScope.Initialize()\\r\\n at System.Management.ManagementObjectSearcher.Initialize()\\r\\n at System.Management.ManagementObjectSearcher.Get()\\r\\n at Unity.Licensing.Platform.SystemInfo.WindowsSystemInformation.GetMacAddressesWindows()\\r\\n' ]"}

    I am assuming this error prevents Unity Hub from opening my project.
    It seems to be related to licensing, but Unity hub did direct me to a web page to login and I did. And I can already open my latest project. How can I solve this issue?
     
  2. mgear

    mgear

    Joined:
    Aug 3, 2010
    Posts:
    9,510
    which unity version that old project is?
     
  3. metinevren

    metinevren

    Joined:
    May 17, 2014
    Posts:
    30
    Is there no one left working at Unity that can help even a little bit?
     
  4. mgear

    mgear

    Joined:
    Aug 3, 2010
    Posts:
    9,510
    support has +2 month queue.. occasionally they might reply forum topics too.

    if its quite old unity version, they might have license issues (try running that old unity directly, if it has the old launcher).
    or remove your license in hub, and add again.