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Unity Hub disables File menu and many other keyboard bindings

Discussion in 'Unity Hub' started by PeterB, Mar 15, 2018.

  1. PeterB

    PeterB

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    PeterB, Mar 15, 2018
    #1

  2. AbrahamDUnity

    AbrahamDUnity

    Unity Technologies

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    Thank you for posting the issue here. Could you send me (here or by direct message) your Hub logs as well? They can be found in this location on mac:

    ~/Library/Application support/UnityHub/logs

    I see in the bug case that you are using 2017.3.1p4 is that correct?
     
    AbrahamDUnity, Mar 15, 2018
    #2

  3. GuardianofEden

    GuardianofEden

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    I encountered this same problem today after a few random crashes (each about 1-1.5hrs apart). Happened in version 2017.4.of1 and couldn't save via File menu, but was able to right-click scene and select save from there.

    Also "~/Library/Application support/UnityHub/logs" doesn't seem to exist on my machine o_O
     
    GuardianofEden, Mar 20, 2018
    #3

  4. PeterB

    PeterB

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    That is correct. You now have the log file as a PM.
     
    PeterB, Mar 21, 2018
    #4

  5. AbrahamDUnity

    AbrahamDUnity

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    Thanks Pete, I'll have a look at it and get back to you.
     
    AbrahamDUnity, Mar 21, 2018
    #5
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  6. AbrahamDUnity

    AbrahamDUnity

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    @GuardianofEden Are you on MacOS or Windows? Also which version of the Hub are you running?
     
    AbrahamDUnity, Mar 21, 2018
    #6

  7. PeterB

    PeterB

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    I'm on MacOS High Sierra. I'm sorry I can't tell you the Hub version as I deleted it when I found out it only messes things up. But isn't the Hub version in the log file?
     
    PeterB, Mar 21, 2018
    #7

  8. AbrahamDUnity

    AbrahamDUnity

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    @PeterB I am investigating your logfile. I was asking GuardianofEden because his behaviour was a little different from yours.
     
    AbrahamDUnity, Mar 21, 2018
    #8
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  9. TheBooBear

    TheBooBear

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    I encountered this bug last night with Unity Hub version 0.14.2 and Unity 2017.4.0f1
     
    TheBooBear, Mar 27, 2018
    #9

  10. AbrahamDUnity

    AbrahamDUnity

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    Hi all,

    We found the culprit. We will try to get a fix pushed as soon as possible. In the meantime, Unity 2017.3.*p* and 2017.4.0f1 can't be used with the Hub unfortunately. Future versions of 2017.4 should have the fix.

    Please let me know if you have any questions regarding this issue.

    Best,
     
    AbrahamDUnity, Mar 27, 2018
    #10
    ocnenued likes this.

  11. bunCBG

    bunCBG

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    Not all 2017.3.*p* are faulty. Unity 2017.3.1p1 is not affected by the problem.
     
    bunCBG, Apr 9, 2018
    #11

  12. AbrahamDUnity

    AbrahamDUnity

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    @bunCBG that is correct. Sorry for the confusion. In any case, the next 2017.4 version will have the fix and is the suggested version for long term support.

    Please let us know if there are any concerns with this decision.

    Cheers,
     
    AbrahamDUnity, Apr 9, 2018
    #12

  13. AbrahamDUnity

    AbrahamDUnity

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    Hello,

    I just wanted to let everyone know the fix for this will be released in Unity 2017.4.2f1. The issue should no long be present then.

    Best
     
    AbrahamDUnity, Apr 17, 2018
    #13

  14. HulloImJay

    HulloImJay

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    I can confirm that in my case 2017.4.2f1 did indeed fix the issue. Thanks, AbrahamDUnity!
     
    HulloImJay, May 2, 2018
    #14
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  15. NakOh

    NakOh

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    2017. 4.0f1 same Issue
     

    Attached Files:

    NakOh, Jun 1, 2018
    #15