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Unity hub can't connect properly to the internet

Discussion in 'Unity Hub' started by Gramms66, Aug 24, 2018.

  1. Gramms66

    Gramms66

    Joined:
    Aug 15, 2017
    Posts:
    31
    Hi!
    The unity hub keeps on disconnecting then reconnecting to the internet with a few seconds intervall. It always restarts anything i start doing (like opening a new project) also it is very annoying. I first had this problem on my PC there, reinstalling it solved the problem. I tried the same on my notebook but nothing, it is still reconnecting all the time. What can cause this and how could I solve the problem? Thanks for answers in advance!
     
    Gramms66, Aug 24, 2018
    #1

  2. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    334
    Hi there,

    Sorry for the inconvenience.
    We are performing a DNS lookup on one our servers to figure out if the user is online or not. In case that that server is not accessible (or poorly accessible) from your location, unity hub may keep connect and disconnect (or better to say it assumes that you are connected or disconnected.)

    At the moment, there is no workaround for this issue/behavior. I will share your situation with our product team to see if we can find a workaround or a setting for this.

    Thank you for using the hub.
    Afshin
     
    afshinity, Aug 27, 2018
    #2