Bug Unity Hub 3.4.1 can't sign in

Hi there,
I wanted to install Unity Hub on a new labtop (so neither Unity editor nor Visual Studio is installed too).
It keeps saying "Something went wrong. Please sign in again.", and opens a blank page on the internet browser: (api.unity.com/v1/oauth2/authorize?cid=bf5079e5-c309-4796-8b75-d48163b0bc3b00af&event=nezt)

I tryied to re-download and re-install it.
I created a new acount.
I searched the internet for hours.
And no luck to make it wark normally,
Besides I wonder if it worked, are we going to stuck again when installing Unity editor??
Thats really annoying and should be easy to solve. we still have a lot things we should bother inside our projects and we don't even started to sign in Unity Hub.

Please, need help from unity team as soon as possible.
Thanks in advance.

 

Same issue here, been stuck in this for a week.

 

Anyone?
Please Help...

 

Ping, facing the same issue with 3.4.1

 

This could possibly mean the API is having issues. Dont know how to solve an API issue.

 

Thank you for your effort.

 

Anyone please?
Still can't figure it out...

 

When clicking sign in, it opens a blank chrome page and nothing happens

 

If you're behind a proxy server that inspects traffic you'll have to enable an environment variable. Not ideal and I'm looking for other options but its documented here. Unity Hub not working with Browser Login [Please Help] - Unity Forum

 

Been having the same issue for like two weeks now. I also tried reporting it as a bug through troubleshooting but not even that works, it just says that something went wrong and to retry.
Been all over the internet trying out the solutions I've come across, since this seems to be a common issue apparently, but none of them works for me. Been checking the infolog and it's impossible to get through or to even understand what the problem is.
I'll be happy to try out more solutions if anyone got them!

 

I have the same problem. I had 3.3.0 before and logged out (for unrelated reasons) tried logging in again, but it did not work. I have deinstalled the Hub and downloaded the newest version 3.4.1 -> same problem

 

EASY SOLUTION//:

I have found an EASY SOLUTION for the 'SIGN IN' and 'CREATE ACCOUNT' buttons not working in Unity hub versions 3.0.0 and above.

1. First go to your search bar on your computer and search 'Default apps'. Click it.

2. Then you'll see a list on the right hand side with around 6 default apps: Email, Maps, Music Player, Photo Viewer, Video Player and Web browser.

3. Replace the first app (EMAIL) with any browser whether it be Chrome, Firefox, Edge,etc by left mouse clicking on the default 'Email' app and selecting the replacement browser from the alternates list presented.

4. Once this is done you may close unity hub, then re-open unity hub and then the SIGN IN and CREATE ACCOUNT feature will work and a working website should pop up.

I don't know why this works but it worked for me. I set Firefox as my first default (email) app and Microsoft Edge was the default app for the web browser slot. I then closed unity hub and opened it again and when i clicked sign in, it worked. it still used Edge to open up the website which I thought was odd since all I changed was the 'email' slot but if it works I don't question it. I hope this can help anyone else.

 

Sadly. I tryed this but didn't work.
Thank you anyway.

 

I solved it.
Just re-install unityhub in default directory.

 

I always install it in default directory but it doesn't work

 

I had this thread linked in my last post but apparently no one was clicking it. Here are the details and how to get 3.4.0 working, albeit not the most secure way possible.

What we have found is our corporate proxy solution is inspecting SSL traffic and Node/NPM behind the scenes is failing despite trying to set the caFile or the environment variable NODE_EXTRA_CA_CERTS pointing to our proxy certificate (the cert file is valid as I add this to java keystore for many solutions and it works)

The work around for us has been to introduce the environment variable NODE_TLS_REJECT_UNAUTHORIZED with a value of 0 Not ideal as it disables security but it works.

Our launcher batch follows the Unity documentation for setting proxy at user launch and has been listed in other forum posts. I have been installing unity into a root directory as I'm tired of toggling my admin creds to edit items in Program Files.

@echo off
set http_proxy=http://ip_or_urlort
set https_proxy=http://ip_or_urlort
set NODE_TLS_REJECT_UNAUTHORIZED=0
start "" "C:\Unity\Unity Hub\Unity Hub.exe"

 

Do the developers of the engine care about this at all? hundreds of people on dozens of sites are complaining about this problem, they are losing customers every day, their ass is on fire that they are not fixing the problem.

 

None of these solutions worked for me.

 

if you want to set a browser easily download opera gx when you log in and your in home page go to the right corner a tab will show and go all the way down. This will show a message like "set opera GX as your main browser" (am french sorry if bad engish) then normally if you click on sign in with the unity hub app it will open opera gx and you will be able to log on.

 

I tried all solutions suggested before but none of them worked for me.
Please help !