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Resolved Unity Hub 2.4.5 crashes on launch

Discussion in 'Unity Hub' started by GiMiTiUs, Aug 4, 2021.

  1. GiMiTiUs

    GiMiTiUs

    Joined:
    Jul 6, 2013
    Posts:
    11
    I resently updated Hub to ver. 2.4.5 and now when i'm trying to open it, the hubs application button on panel turns red meaning it takes too much memory/etc. (Which is kinda funny since i am currently working on a resource management game.) and completely crashes and freezes my whole OS. Only thing i can do is to reboot my pc via reset button on my case.
    Can't remember exactly when i updated since yesterday morning it worked fine but now not so much...

    Has this happened to anyone else and have you been able to fix it?
     
  2. UnityJuju

    UnityJuju

    Unity Technologies

    Joined:
    Jun 15, 2021
    Posts:
    149
    Hi there!
    Could you please log a bug through Bug Reporter within the Hub?
    To do so, please click on you Account Settings > Troubleshooting > Report a bug

    hubbugreportv2.PNG

    Also, try to update your Hub to V3 and see if this issue still occurs.
    To switch to V3, download Unity Hub then switch to Beta Channel:
    1. Click Settings (gear icon)
    2. Go to Advanced
    3. In the Release Channel drop-down, choose “Beta”
    4. Wait for background download. When it’s ready, you will see a message to Restart Hub to start using V3.
    To switch back to V2, repeat the steps above, but choose “Production” instead.

    Let us know if it's working!
    Thank you! :)
     
  3. GiMiTiUs

    GiMiTiUs

    Joined:
    Jul 6, 2013
    Posts:
    11
    Hi, sorry for the late reply. Hub was so bugged that i couldn't get access to Bug Reporter since it crashed completely as soon as it launched. It was broken on and off for a week (still don't know why), but after that haven't had any problems.
     
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