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Bug Unity Hub 2.4.0 on Mac OS 10.15.6 Catalina fails to install Unity & save Unity Editor Folder path

Discussion in 'Unity Hub' started by firstuser, Sep 12, 2020.

  1. firstuser

    firstuser

    Joined:
    May 5, 2016
    Posts:
    147
    Unity Hub 2.4.0 on Mac OS 10.15.6 Catalina fails to install Unity & save Unity Editor Folder path.

    Installs fail silently.

    Uninstalls work fine.

    You can set the Unity Editor Path to "/Applications/Unity/Hub/Editor" manually but you can't save it. I suspect this has something to do with the validation added in 2.4.0. Maybe related to issue 1161643 as well, idk.

    Only workaround seems to be to just install manually and then locate? :(
     
  2. firstuser

    firstuser

    Joined:
    May 5, 2016
    Posts:
    147
    For others who are stuck: I was able to force it to work by running this command in the mac terminal:

    /Applications/Unity\ Hub.app/Contents/MacOS/Unity\ Hub -- --headless ip -s /Applications/Unity/Hub/Editor/
     
    Last edited: Sep 15, 2020
    Artik2442 likes this.
  3. twhittaker

    twhittaker

    Joined:
    May 15, 2018
    Posts:
    10
    Appears to be broken on Windows as well
    Help Links don't work, no version information. Help links go to https://www.electronjs.org/
     
  4. thestringer

    thestringer

    Joined:
    Aug 7, 2014
    Posts:
    70
    thanks for the pointers had this exact same issue on macOS Big Sur 11.2.1 installing
    2019.4.19f1 via Hub 2.4.2 - it would just stick on the install.

    creating a folder in Applications > Unity>Hub>Editor> called 2019.4.19f1 let the install actually finish.

    MacBook Pro M1
     
    firstuser likes this.
  5. nmuta1

    nmuta1

    Joined:
    Mar 14, 2020
    Posts:
    4
    Same here. It took forever to download Unity 2020.03.0f1 this morning, and when it finally finished downloading, there was some error and it was unable to install. So I created the 2020.3.0f1 folder inside of
    /Applications/Unity/Hub/Editor on Mac and it worked the second time after burning through another several gigs of download data. Really appreciative of this forum or else I would probably still be scratching my head on this one.
     
    AlexPanas and firstuser like this.
  6. ZenTeapot

    ZenTeapot

    Joined:
    Oct 19, 2014
    Posts:
    60
    This is also happening to me. Still not fixed?
     
  7. DadaJujuSpectrum

    DadaJujuSpectrum

    Joined:
    May 28, 2021
    Posts:
    1
    Had the same problem. Setting up Unity for a non admin user.

    Did 3 steps of which 2 steps from above:
    • /Applications/Unity\ Hub.app/Contents/MacOS/Unity\ Hub -- --headless ip -s /Applications/Unity/Hub/Editor/
    • creating a folder in Applications > Unity>Hub>Editor> called 2019.4.19f1 let the install actually finish.
    • Used chmod 777 on Unity folder recursively. (hint found on another forum page)

    And then it worked.
    Thanks to TheStringer and Firstuser
     
    Rozx likes this.
  8. Rozx

    Rozx

    Joined:
    Mar 24, 2015
    Posts:
    8
    Thanks, it turns out that Unity hub doesn't have permission to read the files under the Application/Unity directory, use chmod 777 solved my issue.

    Im using M1 mac.