Unity Hub 2.3.0 Doesnt load my project

Hello,

I updated the Hub from 2.2 to 2.3.0 and now my project wont load. It works if i try to create a new empty project.
Unity version 2019.2.13f1
I tried restarting my PC and reinstalling the Unity Hub.

When i click to open my project it shows the loading screen, but then switches back to the hub after 2 seconds.

Any other ideas?

 

Same problem after updating to 2.3.0, I have researched all forum and google but nothing helped.

What happened:
1. Unity hub didn't recognized my license. For old license it said something like "Machine not matching with this license".
2. I created new license and tried to open project from hub. It launches unity splash screen, after few seconds UnityHub restarting and at bottom appears text "unity is already in list. you cannot locate the same version", and that's it, nothing happening after that.

What I have tried:
1. Fully deleted all unity editors and unity hub.
2. Cleared all files and registers related to unity from AppData and this like folders.
3. Reinstalled Hub (different versions). Installed different versions of unity.
4. Almost every solutions from posts like this https://forum.unity.com/threads/unity-is-already-in-list-you-cannot-locate-the-same-version.785405/

My OS: Windows 10
License: Personal

PS:
Just saw announcement of 2.3.0 and at "Whats Fixed" part:

• Windows license activation errors
• "Unity is already on the list." error on project open

Thats funny, I relatively new to unity but never met any problem with Hub before and loved this soft

Hope you guys will help soon.

 

im having the same exact problem

edit: followed instructions here : https://forum.unity.com/threads/unity-is-already-in-list-you-cannot-locate-the-same-version.785405/

I had switched from Ethernet to WiFi and I guess it didn't like that? enabled my Ethernet adapter again and it is working now.

 

Thank you for information fuzymarshmello.

Before problem appeared, I connected new USB-hub with Ethernet port to my laptop. Seems like this is the reason of the problem. I have tried different things like disconnected it, delete new ports from device manager, connected again and many other tricks but nothing helped.

So, anyone reading this, do not connect any new device with wan ports to your computer. Otherwise you will lose access to your projects

 

@BasilUnity That worked - thank you!

 

@BasilUnity Thank you very much for willing to help.

I did every step from instructions you provided. But result still the same. I'm attaching screen record of what is happening after instructions.

 

Hey @BasilUnity , I have the exact same issue as @Jasur_Challenges
I tried reactivating the license following the instructions but it didnt work.
Joris from Unity support is trying to help me but we are stuck, please let us know if you find another solution.

 

@BasilUnity I did. There is nothing new so far. They suggested exact same instruction as you provided. But it didn't helped yet.

 

Worked for me too! thanks!

 

Hi @BasilUnity ,
I'm uploading 3 files with zip. I think you can see that I have tried different things to solve the issue. Hope it will not causes difficulties.
Thank you for attention.

 

Here is the output.

@BasilUnity I attached new image. I noticed previous image was not correct

 

@BasilUnity Here are my Logs:

Unity support stopped replying to my emails 3 days ago, idk what happened.....

Ive been stuck for 10 days now without being able to work on my project, i hope we find a solution...

 

@BasilUnity I also managed to catch this error that pops up for less than a second. I dont know if it helps

 

Solved for me
What I did:
1. Opened "Unity.lic" file from "C:/ProgrammData/Unity" with text editor.
2. Here i found "Binding Key="5" value. It was different from my primary network adapter's Mac Address.
3. With command for PowerShell provided by @BasilUnity I checked, which of adapters has matching "permanent address" to "Binding Key="5" value. It was "XBox Wireless Adapter for Windows".
Use this command in PowerShell:

4. Deleted this adapter from "Device Manager" (win+x).
5. Opened UnityHub and it is automatically said that license is incorrect and machine not matching.
6. Activated New Licence from hub.
7. That's it, seems everything is working properly now.

Also information if anyone will need.
I restarted my PC and checked "XBox Wireless Adapter for Windows" from device manager. It's reinstalled automatically. But UnityHub still works fine.

Thank you @BasilUnity and all for help and giving me direction.

 

@BasilUnity Actually today I deleted all my unity versions, all the files related to Unity hub and then did a clean installation and now its working fine....

I hope that in the future Unity Hub doesnt cause any more trouble hehe. Thanks for the help guys!

 

I had the same problem. In my case, the `Binding Key="5"` in the "Unity.lic" file from "C:/ProgramData/Unity" matched with the ID of the Xbox wireless adapter. I unplugged the adapter, restarted Unity Hub, updated the license as prompted and plugged the Xbox wireless adapter back in. This solved the issue for me.

 

Well this was a fun morning. I woke up this morning to Unity just not opening at all yet it worked the night before. Unity non technical text chat support pointed me to this thread (thanks Rory) and after fallowing what @Jasur_Challenges did it seemed to fix the problem for me.

@Jasur_Challenges you are a god!

Well thanks UnityHub for the missed deadline, canceled meetings, and ear full from the company that hired me.

Just another day in the life of a Unity Dev

 

I updated my license today and stucked with this problem for one day. Thank you, @Jasur_Challenges and @marian42, that's really an unexpected but a easy way of fixing.

Seems like if you active a new license in Unity Hub 2.3.0 with a Xbox wireless adapter plugged in will highly likely trigger this problem, hope there will be a fix soon. @BasilUnity.

 

I had the same problem. My solve: Turn off "Cisco AnyConnect"

 

Thank you!! It works!!

 

Just downgraded to Unity Hub 2.1.2, and works again.

 

Had the same problem. It appeared after disabling LAN network adapter on my laptop (I didn't use it anyway). Re-enabling it solved the issue.

 

I have the same problem, exactly after updating Unity Hub. So I removed all Unity Versions, removed Hub, installed once more and it did not resolve the problem
I will try installing Unity without a Hub or maybe going back to 2.2
Did you try this already?

 

That helped thanks, it is important to restart hub after removing liecense, and after adding license.

 

Hi there, I am a user from Hong Kong that facing the same problem and I finally solve this issue successfully after read this page. And I can open my old projects now.
(I am not good at English and if there are any mistake like misspelling or grammarlly wrong, please forgive me.)

The founding of my situation:
I just update my hardware few days ago and I am shocked because I paid a lot of money to upgrade my computer in order to output Unity game faster.

After that I find some logs in Unity.Licensing.Client below:
INFO - Unity.Licensing.EntitlementResolver.EntitlementGroupExtensions || MAC address (XX:XX:XX:XX:XX:XX) not found on system!
WARN - Unity.Licensing.EntitlementResolver.EntitlementGroupExtensions || The following fields of your context don't match:
Legacy.MachineBinding5: License value (XX:XX:XX:XX:XX:XX) != Current context (XX:XX:XX:XX:XX:XX)

And then I started to check the powershell and input the command mentioned by above reply.

Get-WmiObject MSFT_NetAdapter -Namespace root\StandardCimv2 | select Name,InterfaceIndex,InterfaceDescription,InterfaceOperationalStatus,NetLuidIndex,NetLuid,ConnectorPresent,PermanentAddress,NetworkAddresses | Sort-Object NetLuidIndex | ft

And I found that the mismatch MAC address is my WI-FI Adapter mac address but I was closed it because I am using Cat-6 LAN to connect network. (Some reply above said X-box adapter cause the problem but i didn't find that in my computer)
I don't know why unity hub still using my closed WI-FI Adapter mac address to license itself.
Finally I uninstall the WI-FI adapter in Device Manager(Win + X) and currently I can open my projects now.
Hope that it will fixed in future version.
And Hope my solutions are useful for all of you who facing this problem.

 

I can only log into Unity from my browser, why can't I log into the Hub/Editor?

 

When trying to Open an Existing Project from Unity Hub (2.4.3) with Unity Version 2020.3.12f1 (LTS) I keep getting the Error Prompt below. I have tried launching Hub as Administrator and that worked a few times, but isn't working now. I have restarted Hub and my system multiple times. I also removed and reinstalled my license.

 

I seem to have fixed this problem by moving my unity files to a new directory and re-adding them to Hub and then opening. All is working again (so far)

 

every time I try to activate a license it doesn't work
when i open unity hub it says i dont have liscence and when i restart it there is still not one

help

 

It's 2022, and today I lost one hour while trying to figure out why Unity 2019.4 started from the latest Hub just silently closes while Unity 2020.3 works fine.

This is what helped me - I had WiFi device disabled on my PC, and Unity 2019 finally started after enabling that device.
Removing license, reactivating and updating Hub didn't help.