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Unity Hub 1.5.0: License Error

Discussion in 'Unity Hub' started by jashan, Feb 12, 2019 at 7:40 AM.

  1. jashan

    jashan

    Joined:
    Mar 9, 2007
    Posts:
    3,036
    Yesterday, I got the Unity Hub 1.5.0 update. A few hours later, in the middle of working with Unity, I suddenly got a license error. Tried to re-activate using my PS4-serial (which I had used before, but just for a few days recently). Got an error; tried to re-activate with my Unity Plus subscription serial, got another error (both were "server errors", I still have one activation free on my Unity Plus serial, can't check the PS4-serial).

    Thought it was probably just some temporary error and went to sleep - just to see the same issue again today.

    Error message that I see right now: "License server return unknown error. Please contact support@unity3d.com for more information."

    There was also an error message about the license server being down before (I didn't write down the exact wording). That one had a link to Unity Cloud System Status Page - but that shows "license" as "operational".

    So, I have two valid licenses and cannot work with Unity. That is not cool.