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Question Unity freezes whole system when starting editor (Linux Mint)

Discussion in 'Linux' started by Outtay, Aug 30, 2020.

  1. Outtay

    Outtay

    Joined:
    Oct 25, 2013
    Posts:
    5
    So first things first: I know that Linux Mint 20 (or any Linux Mint version) is not officially supported. I have, however, read a couple of reports from people successfully using Unity on Linux Mint and since it's Ubuntu based I thought it should for the most part work.
    My problem is that using both 2020.1.3f1 and 2019.4.9f1 my whole system freezes right when the editor is supposed to open. The system is completely unresponsive and I have to kill it with the power button.

    I've looked online for hours for troubleshooting guides and forum posts, but I haven't come across anybody that has this problem and the proposed solutions for similar problems did not work. Can anybody maybe point me in the right direction?

    Attached is the Editor.log

    Thanks in advance!
     

    Attached Files:

  2. Deleted User

    Deleted User

    Guest

    What are your computer specs? Run the command
    Code (CSharp):
    1. inxi -Fxz
    in a terminal and post the results regarding:
    • System,
    • Machine,
    • CPU,
    • Graphics.
     
  3. Outtay

    Outtay

    Joined:
    Oct 25, 2013
    Posts:
    5
    Thanks for the help!

    They're pretty bad. That much I know. Don't have a dedicated GPU for example, and only 4 logical cores (2 + 2 from Hyperthreading).
    Still... freezing the whole system is a bit extreme to me. If it lags and turns out to be unusable, okay... but I'm just surprised that the whole system becomes completely unusable (a crash would be way more sensible).

    Code (CSharp):
    1. System:
    2.   Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
    3.   Desktop: Xfce 4.14.2 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
    4. Machine:
    5.   Type: Laptop System: Acer product: TravelMate P2510-M v: V1.00
    6.   serial: <filter>
    7.   Mobo: KBL model: Aquila_KL v: V1.00 serial: <filter> UEFI: Insyde v: 1.00
    8.   date: 08/24/2017
    9. CPU:
    10.   Topology: Dual Core model: Intel Core i5-7200U bits: 64 type: MT MCP
    11.   arch: Amber Lake rev: 9 L2 cache: 3072 KiB
    12.   flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
    13.   bogomips: 21599
    14.   Speed: 901 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 901 2: 900
    15.   3: 900 4: 901
    16. Graphics:
    17.   Device-1: Intel HD Graphics 620 vendor: Acer Incorporated ALI driver: i915
    18.   v: kernel bus ID: 00:02.0
    19.   Display: x11 server: X.Org 1.20.8 driver: intel resolution: 1920x1080~60Hz
    20.   OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.0.8
    21.   direct render: Yes
     
  4. Deleted User

    Deleted User

    Guest

    I'm afraid that's the problem. What version of Unity were you trying to start?
     
  5. Outtay

    Outtay

    Joined:
    Oct 25, 2013
    Posts:
    5
    I tried 2020.1.3f1 and 2019.4.9f1
     
  6. Deleted User

    Deleted User

    Guest

    If you cannot open Unity, you can still send a bug report. Inside the Unity install folder, for example Unity 2019.4.9f1, you'll find a bug reporter exe. Use it to report your problem. Add the project you cannot open to it and post the result of the command you posted here earlier. The devs will tell you if your computer can run Unity or not. :)
     
    Outtay likes this.
  7. Outtay

    Outtay

    Joined:
    Oct 25, 2013
    Posts:
    5
    Will do that. Thanks for the help!
     
  8. Outtay

    Outtay

    Joined:
    Oct 25, 2013
    Posts:
    5
    Just found out, that Blender causes the same system freeze (2.83 and 2.79). Is most likely related, but not sure how to proceed (aside from asking in blender stackexchange as well). The laptop definitely at least meets the minimum requirements for Blender.
     
  9. KevinWelton

    KevinWelton

    Joined:
    Jul 26, 2018
    Posts:
    239
    It looks like you are using Linux Mint with XFCE instead of GNOME. This could also complicate things. I think Cinnamon is their version that has a forked GNOME. Still not a supported config, but closer.
     
  10. Deleted User

    Deleted User

    Guest

    I'm using Xfce too; the only problems I have are the ones you guys already know about. :)

    My specs:
    Code (CSharp):
    1. anne@MSI-GE62-6QF:~$  inxi -Fxz
    2. System:
    3.   Kernel: 5.4.0-45-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
    4.   Desktop: Xfce 4.14.2 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
    5. Machine:
    6.   Type: Laptop System: Micro-Star product: GE62 6QF v: REV:1.0 serial: <filter>
    7.   Mobo: Micro-Star model: MS-16J4 v: REV:0.A serial: <filter>
    8.   UEFI [Legacy]: American Megatrends v: E16J4IMS.10C date: 01/07/2016
    9. CPU:
    10.   Topology: Quad Core model: Intel Core i7-6700HQ bits: 64 type: MT MCP
    11.   arch: Skylake-S rev: 3 L2 cache: 6144 KiB
    12.   flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
    13.   bogomips: 41599
    14.   Speed: 2000 MHz min/max: 800/2000 MHz Core speeds (MHz): 1: 2000 2: 2000
    15.   3: 2000 4: 2000 5: 2000 6: 2000 7: 2000 8: 2000 Graphics:
    16.   Device-1: Intel HD Graphics 530 vendor: Micro-Star MSI driver: i915 v: kernel
    17.   bus ID: 00:02.0
    18.   Device-2: NVIDIA GM204M [GeForce GTX 970M] vendor: Micro-Star MSI
    19.   driver: nvidia v: 440.100 bus ID: 01:00.0
    20.   Display: x11 server: X.Org 1.20.8 driver: modesetting,nvidia
    21.   unloaded: fbdev,nouveau,vesa tty: N/A
    22.   OpenGL: renderer: GeForce GTX 970M/PCIe/SSE2 v: 4.6.0 NVIDIA 440.100
    23.   direct render: Yes
     
  11. twoscooperic

    twoscooperic

    Joined:
    Aug 13, 2017
    Posts:
    4
    The whole screen freezes for me, too. I'm running Ubuntu 20.04 with Gnome. Reproducible on Unity 2021.1.12f1, 2020.3.12f1, and 2019.4.26f1. Only happens when using Intel graphics. When I plug my laptop into my eGPU with an Nvidia card, everything works fine.
     
    kallais likes this.
  12. kallais

    kallais

    Joined:
    Jun 3, 2019
    Posts:
    11
    I also had this problem on my Windows 10 Dell inspiron laptop.
    Turns out that I had to download the Intel HD graphics driver to get it to not crash or freeze upon opening.
    Same for blender.
     
  13. donald3d7

    donald3d7

    Joined:
    Jan 7, 2022
    Posts:
    1
    I am having a similar issue. Was anyone able to fix this for Linux Mint Cinammon?
    The app freezes and is completely unusable
     
  14. cristianceni5

    cristianceni5

    Joined:
    Dec 17, 2021
    Posts:
    1
    Same problem, at the beginning unity says that it hasn’t the libssl but the editor still open, after I install the libssl (the last for Ubuntu) and if I open any project with any version of unity, the editor opens but freeze the entire os, you need to reboot every time. I tried to uninstall libssl and reinstall it but it doesn’t work, I’m near to broke everything.
     
  15. Envilon

    Envilon

    Joined:
    Aug 8, 2020
    Posts:
    55
    Same problem here. After starting a new project in Unity, the whole OS freezes, and I have to perform a hard restart.

    Distro: Kubuntu 22.04 LTS
    Unity Version: 2021.3.19f1
    CPU: AMD Ryzen 7 3700X
    GPU: GeForce RTX 2060 SUPER
    RAM: 32 GB

    -----
    Edit 1: I also tested two other versions of Unity. Unity 2022.2.8f1 has the same issue, but Unity 2020.3.45f1 seems to work fine so far.
    Edit 2: I tested Unity 2021.3.19f1 also on my laptop with the same Linux distro, and it works fine. Laptop specs: Intel Core i5-8250U, Intel UHD Graphics 620 (integrated), 32 GB RAM.
    Edit 3: I tried switching to Ubuntu 22.04 LTS (instead of Kubuntu) on my PC and the results were the same.
     
    Last edited: Mar 3, 2023