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Unity crash on start

Discussion in 'VR' started by erany, Sep 7, 2016.

  1. erany

    erany

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    Hi,

    I have just downloaded latest Unity for HoloLens.

    When i double click the Unit.exe to launch the app it immediately crashing and "Unit Bug report" is opened.
    Can anyone help with this this?

    Thanks,
     
    erany, Sep 7, 2016
    #1

  2. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    Hello,

    Can you give more information on where you installed Unity, and if your are trying to open an old project?

    Thank you,
    Wesley
     
    Unity_Wesley, Sep 7, 2016
    #2

  3. erany

    erany

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    Hello,

    I installed Unity in Windows 10 64bit.
    I have Visual Studio Community with all relevant updates.
    I didn't try to open project. i was trying to launch Unity. I saw splash screen and than it immediately crashed and "Unit Bug report" was opened.
     
    erany, Sep 7, 2016
    #3

  4. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    Did you install all the proper requirements and installs to develop on HoloLens? Can you try un-installing and re-installing please?
     
    Unity_Wesley, Sep 7, 2016
    #4

  5. erany

    erany

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    Hi,

    I installed all requirements and installed for HoloLens. I uninstalled and installed several times
    and it keep failing. I fail after installing Unity. I never had the chance to run it.
     
    erany, Sep 7, 2016
    #5

  6. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    How are you installing unity? where does Unity Install? Can you send screen shots of the installing unity or the location it installs?
     
    Unity_Wesley, Sep 8, 2016
    #6

  7. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    This also might be an issue with you environment setup. You could try re-installing visual studio and the SDK's again.
     
    Unity_Wesley, Sep 8, 2016
    #7

  8. erany

    erany

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    Hello,

    I've attached screenshot of installation folder and its content

    Also, there is no Library folder in the installation directory.
    Maybe I downloaded the wrong installation for HoloLens.
    Can you please send me link?


    Thanks,
     

    Attached Files:

    erany, Sep 8, 2016
    #8

  9. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    The library folder wouldn't be in the installation folder, it is located in a unity project folder. However this is not the issue you seem to be facing so lets not worry about it.
     
    Unity_Wesley, Sep 8, 2016
    #9

  10. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    Build Link:
    http://unity3d.com/partners/windows/hololens

    This does appear to be something in your environment on your PC that is causing this issue, do you have any 3rd party SDKs or tools installed?

    Have you tried installing Visual Studio 2015 and Unity from a clean state? Uninstall Visual Studio and Unity then restart your computer?

    Sanity check, what version of Windows 10 do you have?

    Also, I noticed you have Unity installed on your E:\ drive, can you try installing it to your C:\ drive?
     
    Unity_Wesley, Sep 8, 2016
    #10

  11. erany

    erany

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    Hi,

    I installed also in drive C.
    I have 3rd party SDK. it is Android studio.
    I have Windows 10 PRO. version 1607.OS build 14393.105
     
    erany, Sep 8, 2016
    #11

  12. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    Is there anything else you are doing in the background while trying to launch unity?
     
    Unity_Wesley, Sep 9, 2016
    #12

  13. erany

    erany

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    Hello,

    I would like to update you that the problem was solved. I recovered Windows to clean copy. Installed all requirements and it is now working.

    Is there a way to mark this issue as solved?

    Thanks,
     
    erany, Sep 10, 2016
    #13

  14. Unity_Wesley

    Unity_Wesley

    Unity Technologies

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    I will update the bug resolved on our end

    Thank you for the reply
     
    Unity_Wesley, Sep 12, 2016
    #14