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Unity collab tool bar is black and empty

Discussion in 'Unity Collaborate' started by michealcaj, Oct 7, 2018.

  1. michealcaj

    michealcaj

    Joined:
    Aug 18, 2017
    Posts:
    191
    Hey guys my unity collab tool bar is displaying black nothing loads and I really need to download updates my partner pushed earlier, he has given 24hrs to download updates else ill be out of the team guys please help me I am really confused ATM
     
  2. Ryan-Unity

    Ryan-Unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi Michael! Did you also try deleting your Packages folder mentioned in the steps I listed here? Do you see any errors in your Editor log or Console?
     
  3. michealcaj

    michealcaj

    Joined:
    Aug 18, 2017
    Posts:
    191
    Yeah I have already done that and I don't see any error In console,my location and country is Nigeria
     
  4. Kyuugatsu

    Kyuugatsu

    Unity Technologies

    Joined:
    Jan 11, 2014
    Posts:
    32
    You should also be able to download updates using the Collab history window, if you need to do so immediately.
     
  5. michealcaj

    michealcaj

    Joined:
    Aug 18, 2017
    Posts:
    191
    Oh okay,what about to push the updates
     
  6. Kyuugatsu

    Kyuugatsu

    Unity Technologies

    Joined:
    Jan 11, 2014
    Posts:
    32
    To push the updates, you'll need to solve the Toolbar issue. What version of the Editor are you using? That will help determine the troubleshooting steps.

    I see you're being helped in this thread: https://forum.unity.com/threads/both-collab-toolbar-and-history-panel-are-blank.469484/#post-3755251

    Did you follow the troubleshooting steps? What did the URL http://localhost:38000/unity/service/collab/localChanges return for you?

    Note that this can be network-dependent in some cases, that is, certain network or firewall rules can cause the toolbar to not load.
     
  7. michealcaj

    michealcaj

    Joined:
    Aug 18, 2017
    Posts:
    191
    Im using unity 2018.2.9f1