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Unity Bug Reporter upload fails with "error downloading submit_bug_api.cgi"

Discussion in 'Editor & General Support' started by Xarbrough, Aug 19, 2019.

  1. Xarbrough

    Xarbrough

    Joined:
    Dec 11, 2014
    Posts:
    1,188
    I'm trying to report a bug (which has been working fine until today), but I'm getting an error after it packs the project and tries to upload it:

    upload_2019-8-19_17-18-43.png

    I've upgraded my project from 2019.1 to 2019.2 today, so maybe it is related.

    Is this an issue with the Unity backend or on my machine? Any ideas what I can do?

    I know that I can upload the project to a separate file hosting server and paste the link to the report, but I'm worried that this will mark my report as low quality and that it will end up low priority because it looks like its missing a repro project.
     
    Last edited: Aug 19, 2019
  2. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    Hey there,

    How big is the project, out of curiosity? I'm aware that our bug reporter has a problem with uploading projects of large sizes to it.
     
  3. Xarbrough

    Xarbrough

    Joined:
    Dec 11, 2014
    Posts:
    1,188
    It's around 5 GB. I know, a large one (I usually do stripped down versions), but this time it doesn't reproduce when I remove most of the assets. I've also previously uploaded a larger project without any issues.