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Unity Asset Store problems?

Discussion in 'General Discussion' started by mroshaw, Apr 14, 2023.

  1. mroshaw

    mroshaw

    Joined:
    Oct 11, 2020
    Posts:
    34
    I can't seem to access any of my purchased assets this morning. Searching for known assets is also bringing back a 404 error.

    Is there an issue with the Asset Store?
     
  2. greenglassland

    greenglassland

    Joined:
    Mar 25, 2023
    Posts:
    6
    The learning website also does not open
     
  3. Viva-La-Baz

    Viva-La-Baz

    Joined:
    Jun 21, 2014
    Posts:
    37
    im having the same issue, says i have no assets despite owning several assets. start of a game jam today and i cannot download an asset i need to get started ahahaha
     
  4. qcrocknet

    qcrocknet

    Joined:
    Nov 19, 2020
    Posts:
    18
    I do regular backups of my assets now, just because of that. It happened a couple of times in the past.
     
  5. onembitshorde

    onembitshorde

    Joined:
    Jan 27, 2017
    Posts:
    4
    Seems like Unity licenses are also being affected.
     
  6. greenglassland

    greenglassland

    Joined:
    Mar 25, 2023
    Posts:
    6
    Seems to be fixed now
     
  7. zakmuller

    zakmuller

    Joined:
    Apr 12, 2022
    Posts:
    5
    Still not fixed for me
     
  8. onembitshorde

    onembitshorde

    Joined:
    Jan 27, 2017
    Posts:
    4
    Not fixed for me either. But the biggest problem so far, is with our licenses.
     
  9. greenglassland

    greenglassland

    Joined:
    Mar 25, 2023
    Posts:
    6
    I couldn't enter the learning site before, but now I can, but I don't know if I can open the resource store
     
  10. LeonhardP

    LeonhardP

    Unity Technologies

    Joined:
    Jul 4, 2016
    Posts:
    3,106
    Hi everyone, we're aware of the issues and are working to resolve them.
     
  11. chratcliff

    chratcliff

    Joined:
    Nov 26, 2018
    Posts:
    5
    Hoping to hear when it's fixed, so thanks for letting us know you're on it! My project has about 15 errors on startup. I know at least one related to licensing. I am hoping I will not need to reimport. Several materials are borked and shaders are missing, etc along with Novia UI not appearing to know that i own it. It's fixed if I reimport that one package, but all my other errors persist. Just don't want to keep wasting my time trying to make things work.
     
  12. LeonhardP

    LeonhardP

    Unity Technologies

    Joined:
    Jul 4, 2016
    Posts:
    3,106
    Could you please share the error messages you're seeing in this thread?
     
  13. chratcliff

    chratcliff

    Joined:
    Nov 26, 2018
    Posts:
    5
    Unknown error occurred while loading 'Assets/Nova/Resources/NovaSettings.asset'.
    Unknown error occurred while loading 'Assets/TextMesh Pro/Resources/Fonts & Materials/LiberationSans SDF - Fallback.asset'.
    Unknown error occurred while loading 'Assets/Materials/PhaserMaterial.mat'.
    UnityEngine.GUIUtility:processEvent (int,intptr,bool&)
    Unknown error occurred while loading 'Assets/Materials/PlayerGlobalVolume.asset'.

    These were all fine yesterday, and when I started up today they're broken. They seem to be tied to products that I own, though I cannot explain the global volume as that is simply using the URP. The files are there and attempting to reimport my backups of the files does nothing, just the same error. I don't know if it has some kind of license attached to it. Reinstalling nova works, but my project's look overall has been broken by whatever is going on.
     
  14. chratcliff

    chratcliff

    Joined:
    Nov 26, 2018
    Posts:
    5
    I believe it's possible this was a horrible coincidence. I pulled in backup files due to the licensing breaking and seeing some errors, and then we end up with bad files from the backup (potentially). I'm installing Plastic SCM and getting version control going in response to this problem today. After a few hours of work my project is back to normal and I'm honestly just relieved.
     
  15. TreyK-47

    TreyK-47

    Unity Technologies

    Joined:
    Oct 22, 2019
    Posts:
    1,796
    That's good to hear!

    I believe everything has now been resolved. Please let me know if that isn't the case, though!