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Unity Asset Store Developer Payments Delayed?

Discussion in 'General Discussion' started by LIVENDA, Mar 16, 2015.

  1. LIVENDA

    LIVENDA

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    Just wandering if the Asset Store Developer PayPal payments have been delayed as it is now the 16th of March and we still have not received a confirmation. 15th was a Sunday and usually when it falls to a weekend the payouts are sent Friday... We are in Australia if it helps.

    Cheers.
     
  2. Dustin-Horne

    Dustin-Horne

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    I think that is true when it falls on Saturday, but it us still Sunday (the 15th) in the US so I'm betting the payment will be tomorrow.
     
    randomperson42 likes this.
  3. LIVENDA

    LIVENDA

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    Thanks, I think you are right, it is still the 15th in US:) dohh..
     
  4. MotuProprio

    MotuProprio

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    Any news?
    still no payment...
     
  5. Dustin-Horne

    Dustin-Horne

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    I would contact asset store support if you didn't receive it. I did indeed receive my payment the following day.
     
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  6. MotuProprio

    MotuProprio

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    Thanks :)
     
  7. randomperson42

    randomperson42

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    Yep I did receive payment the next day as well.
     
  8. ZJP

    ZJP

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    Unity Asset Store Tools Updated to V5 Delayed? :p
     
  9. LIVENDA

    LIVENDA

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    All is good, we received it the next day.
     
  10. Aurore

    Aurore

    Director of Real-Time Learning

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    Sorry for the delay, I don't actually know what caused it. In future though it's aways best to e-mail assetstore@unity3d.com first.
     
  11. MotuProprio

    MotuProprio

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    Thanks Aurore, yes i contacted the assetstore team and they are looking into the issue.
     
  12. mariobastos

    mariobastos

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    Hi Aurore.

    May you could help me.

    I am having the same problem as related above.
    I've already sent two emails to Asset Store Admin. The first one on 16 (last Friday) but up to this moment I got no answer.

    Could you please contact them?

    This is my published asset (the only one).
    https://www.assetstore.unity3d.com/#!/content/35544
     
  13. Dustin-Horne

    Dustin-Horne

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    That link isn't working, at least not for me. Goes to an Asset Store 404 not found page.

    Edit: Interestingly, your link has a %21 instead of an "!", but when I quoted your post, the link in my quote works.
     
  14. mariobastos

    mariobastos

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    I just copied and paste the link in the Publisher Administration page.

    Links: https://www.assetstore.unity3d.com/#!/content/35544 or http://u3d.as/fCn

    Asset Links.png
     
  15. Dustin-Horne

    Dustin-Horne

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    Yeah, it encoded when it pasted in for some reason. Click the link in your first post and watch what happens.
     
  16. Aurore

    Aurore

    Director of Real-Time Learning

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  17. Jaysta

    Jaysta

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    Yes mine is delayed too, I have sent an email but it says may take 5 days for a response :(
     
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  18. Bitboys

    Bitboys

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    +1 Here! :(
     
  19. QFSW

    QFSW

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    I havn't got pay either, didn't release it was happening to everyone
    Well, time to send an email i guess
     
  20. Dustin-Horne

    Dustin-Horne

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    The new payment system is experiencing some delays. The payments are coming just a little delayed.
     
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  21. QFSW

    QFSW

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    Fair enough :)
     
  22. Aiursrage2k

    Aiursrage2k

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    I didnt get paid either. Never had a problem before, hope it's just a bug
     
    Last edited: May 18, 2016
  23. Rombie

    Rombie

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    Yeah my payment is delayed as well; wonder how many publishers are affected by this.
     
  24. N1warhead

    N1warhead

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    Yeah so is mine, I sent them a message this morning, no reply. Glad it's not only for me, thought I was forgotten LOL.
     
  25. tanohmz

    tanohmz

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    Me too!!
    Glad I'm not alone :D
     
    N1warhead likes this.
  26. Jaysta

    Jaysta

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    ok I just got mine :)
     
  27. QFSW

    QFSW

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    Same!
     
  28. N1warhead

    N1warhead

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    ME TOO! Thanks for letting us know man!
     
  29. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

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    Hi guys,

    Very sorry about the delay. I've dealt with quite a few tickets around this. It appears to have been resolved now so you should have/will get your payments in the next couple of days.

    If you don't have your payment by the end of the week, then please let us know here in Support so we can take a look for you.

    This shouldn't happen for next month :)
     
    Kiwasi, Lex4art, Rombie and 1 other person like this.
  30. Rispat-Momit

    Rispat-Momit

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    Hi there, Is there any new issue with the Payments? It is the first time my payment has been delayed. I was expecting to get it on 14 June and now it is already 18. Can someone assist me?

    Best,

    Rispat
     
  31. elbows

    elbows

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    Rispat-Momit likes this.
  32. Rispat-Momit

    Rispat-Momit

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