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Unity Asset Store asking my to buy a recently purchased asset again?

Discussion in 'Editor & General Support' started by UNITYAPPSTWO, Jul 15, 2015.

  1. UNITYAPPSTWO

    UNITYAPPSTWO

    Joined:
    Jul 12, 2015
    Posts:
    7
    Hi,

    I recently bought the Orbital Reentry Craft asset from the asset store. I used a different account because I had to change payment methods (to my knowledge this is the only solution). I made sure I was logged in to the right account on Unity but the asset store still seems to show the import cache from my previous account.

    I have e-mailed Unity a few hours ago with my receipt and a ticket I was wondering if anyone has had experience with this problem along with a solution?

    Thanks.
     
    UNITYAPPSTWO, Jul 15, 2015
    #1

  2. UNITYAPPSTWO

    UNITYAPPSTWO

    Joined:
    Jul 12, 2015
    Posts:
    7
    OK, after uninstalling Unity twice I figured out how to fix it.

    Reinstalling Unity 5 didn't work, downgraded to Unity 4.6.3, the asset's lowest compatible version and I guess the cache was cleared.

    I don't know if there is a proper way to change payment methods for my Unity account but according to what I've googled it's been a huge problem for some developers.

    Hope this can help someone in the future, don't know what you could do if it was exclusively a Unity 5 asset :(
     
    UNITYAPPSTWO, Jul 15, 2015
    #2