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Resolved Unity Analytics Stopped Working

Discussion in 'Unity Analytics' started by jbassking, Mar 1, 2024.

  1. jbassking

    jbassking

    Joined:
    Feb 27, 2014
    Posts:
    118
    I'm not sure what's going on but looking at the dashboard, it's not showing any new data since Feb 1st 2024. I tried implementing custom events and those are not showing either. Is it possible that it was turned off somehow? Even the SQL Data Explorer isn't showing anything past the 1st.

    I verified that my game is still linked under Services. It shows the correct Org, Project Name and Project ID.

    When I check the enabled services I see this:
    upload_2024-3-1_10-24-1.png

    If I click the Launch button to the right, it brings me to the Analytics dashboard and shows the previously mentioned events.
     
  2. Jamolbek1

    Jamolbek1

    Joined:
    Jul 2, 2021
    Posts:
    3
    I had the same that it's not showing any new data since Feb 1st 2024. And checked FAQ here: https://forum.unity.com/threads/unity-analytics-faqs.1186165/

    When will Legacy Analytics be shut down?
    Legacy Analytics is no longer available to adopt or access in the dashboard. As of January 31, 2024, the legacy Unity Analytics platform will cease the transmission of new data for analysis to Analytics. The automatic forwarding of data from the legacy Unity Analytics product will come to a halt, and only data generated from the Analytics SDK will be accepted moving forward.

    What happens if I don't transition before the specified date?
    If you don’t transition before January 31, 2024, you will no longer see new data in the Analytics dashboard and your analysis will be limited to historical data.

    I guess it was Legacy Analytics and it shut down.