Search Unity

Unity Analytics don't show new data

Discussion in 'Unity Analytics' started by drordoit, Aug 21, 2018.

  1. drordoit

    drordoit

    Joined:
    Sep 7, 2013
    Posts:
    36
    Hi,
    I'm, trying to set up the Analytics in my project, strangely the validator show me "app start" and "app running" data from 08/06/2018 , nothing from today or the last week.
    I tried adding "Analytics event tracker" with a static value with lifecycle to Start, just to check. but still, nothing in the validator.
    What can be the problem ?
     
    drordoit, Aug 21, 2018
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @drordoit,

    The Validator will only show data from the last 24 hours. However, the Data Explorer should show any data that has been sent, after it has been processed.

    We had some issues with data processing last week, but they should be resolved now.

    Which version of Unity are you using? Would you be able to share your project ID, either in a private message or a support ticket:
    https://analytics.cloud.unity3d.com/support/
     
    ap-unity, Aug 21, 2018
    #2

  3. drordoit

    drordoit

    Joined:
    Sep 7, 2013
    Posts:
    36
    I Opened a ticket and supplied the brojectID , waiting for an answer.
     
    drordoit, Aug 22, 2018
    #3

  4. drordoit

    drordoit

    Joined:
    Sep 7, 2013
    Posts:
    36
    After a Unity update the validator started working and started showing date from the 08/06/2018 to present day.
     
    drordoit, Aug 26, 2018
    #4