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Unity Analytics - can't download raw data export

Discussion in 'Unity Analytics' started by maixuanhien, Jun 6, 2020.

  1. maixuanhien

    maixuanhien

    Joined:
    Jul 11, 2018
    Posts:
    1
    Hello,

    I'am trying to create my new files raw data from unity analytics but I can't download its.

    Do you have any idea about this error? upload_2020-6-6_2-20-50.png

    Many thanks.
     
    maixuanhien, Jun 6, 2020
    #1

  2. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    The data on June 5th may be being processed. Please try to export the earlier data to see if the problem persists.
     
    SamOYUnity3D, Jun 8, 2020
    #2

  3. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    Please show a screenshot of your Custom Events showing in Data Explorer to confirm that you have data available for download.
     
    JeffDUnity3D, Jun 8, 2020
    #3

  4. Lymn

    Lymn

    Joined:
    Jan 3, 2013
    Posts:
    3
    The issue is that Size in bytes is 0. You must select an Event before exporting and if you have no custom event then you should select Appstart for example.
     
    Lymn, Mar 21, 2021
    #4