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Question Unity ads support team not replying to my ticket

Discussion in 'Unity Ads & User Acquisition' started by pgspace, Mar 7, 2023.

  1. pgspace

    pgspace

    Joined:
    Jun 7, 2017
    Posts:
    4
    I have been chasing them for months but nothing seems to be working. Can someone help me how I can get a reply from support team. upload_2023-3-7_21-43-54.png
     
    pgspace, Mar 7, 2023
    #1

  2. pgspace

    pgspace

    Joined:
    Jun 7, 2017
    Posts:
    4
    Here is another ticket which I created in a hope they will respond.

    upload_2023-3-7_21-44-33.png
     
    pgspace, Mar 7, 2023
    #2

  3. Unity-Boon

    Unity-Boon

    Unity Technologies

    Joined:
    Jan 18, 2017
    Posts:
    135
    Your ticket has been passed to the Finance team for further action. Please note that it will take some time for the Finance team to investigate and process your case.
     
    Unity-Boon, Mar 9, 2023
    #3