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Unity ads server are down ?Every game from me cant loading unity ads?

Discussion in 'Unity Ads & User Acquisition' started by MrGky93, May 11, 2017.

  1. MrGky93

    MrGky93

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    Hi
    I dont now but today are the unity dead ?
    My game crashing or cant loading unity ads?
    Testing it 5games
    hope it will fixed before im losing too much money :/
     
  2. rasmus-unity

    rasmus-unity

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    Correct, we're experiencing some problems at the moment, however should result in longer response times from our servers when requesting ads.

    How is your game crashing related to this?

    /Rasmus
     
  3. MrGky93

    MrGky93

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    hi thx for your anwser hope it fix fast because yesterday and today i losing much money and have over 10 crash per hours.
    So my crash are coming from android and iphone ipad. Mostly fom iphone and ipad when the ads cant loading it crashing.
    On android it skipped the ads but ios it cant it will crashing when it cant loading ads.
     
  4. rasmus-unity

    rasmus-unity

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    Should be running again. However what do you mean by crashes? Does your game literally hard crash because of Ads not being served. Do you have any device log, stack trace, crash report or similar in that case?

    Thanks,
    Rasmus
     
  5. MrGky93

    MrGky93

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    hi its software crash when the unity ads cant loading the app closing no error noting.
    thx the ads are working :)

    edit: mhh only android works ios it not really working.
    Thats the error from ios when it crashing.
    Unity Ads crash ios instialze

    Ads only now working on android for ios it dont loading.
     
    Last edited: May 11, 2017
  6. rasmus-unity

    rasmus-unity

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  7. MrGky93

    MrGky93

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    i dont think its about the limit .Or its also count when the ad dont loading ? So when the ad wants to start but crashing
     
  8. rasmus-unity

    rasmus-unity

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    Please, what do you mean by the word "crashing"? Do you have any device log or similar information available?
     
  9. MrGky93

    MrGky93

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    when i want to load ads the game close from self.
     
  10. theFinder

    theFinder

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    also having problems with ads not loading, on my play store and app store games. Once in a while they load, but mostly my "get more coins" buttons are doing nothing. The rest of my game features are still working, and all the ads services were working last night before i went to bed. it's about noon in southern California on Saturday.
     
  11. CrazyApplesStudio

    CrazyApplesStudio

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    I am having the same issue , also the weirdest part is my Test Devices are not being served at all , all of a sudden so i cannot really debug my reward system either. Also have not experienced this yesterday or the days before.
     
  12. rasmus-unity

    rasmus-unity

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    Hi, correct we have unfortunately had problems with the network today, but everything should be running reliably from around 19.15 UTC time (~1 hour ago). Please let us know if you still don't see ads.

    /Rasmus
     
    Last edited: Mar 10, 2018
  13. theFinder

    theFinder

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    All working now. Also, you guys are awesome. I really appreciate all the tools/help/resources/etc. Unity and the community provide. No, i don't work for anybody, just wanted to thank everybody.
     
    rasmus-unity likes this.
  14. CrazyApplesStudio

    CrazyApplesStudio

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    Seems to work , thank you for your feedback Rasmus.
     
  15. Tiberius1701

    Tiberius1701

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    Is the Unity ad server experiencing intermittant issues today, starting this morning?