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Bug Unity Ads SDK fail to initialize due to game with ID

Discussion in 'Unity Ads & User Acquisition' started by Sparkline, Sep 3, 2023.

  1. Sparkline

    Sparkline

    Joined:
    Feb 8, 2013
    Posts:
    116
    Unity 2020.3.43f1
    Ads Package 4.4.2 (enabled in project settings)
    Ads delivery is enabled

    ads_enabled.png

    After run Initialize() I got that logs:
    Any suggestions? Thanks
     
    Sparkline, Sep 3, 2023
    #1

  2. Yasuyuki

    Yasuyuki

    Unity Technologies

    Joined:
    Sep 11, 2014
    Posts:
    90
    Please ensure you're using the correct Game ID shown in your Monetization Dashboard.


    This error could also happen if you use another platform's Game ID.

    I can investigate further if you provide me Game ID you use.
     
    Yasuyuki, Sep 4, 2023
    #2

  3. Sparkline

    Sparkline

    Joined:
    Feb 8, 2013
    Posts:
    116
    I confirm that I use correct Game Id. Should I send you my Game ID in PM?
     
    Sparkline, Sep 4, 2023
    #3

  4. Yasuyuki

    Yasuyuki

    Unity Technologies

    Joined:
    Sep 11, 2014
    Posts:
    90
    Yes please, then I can test on my test app with your ID and see if it works correctly!
     
    Yasuyuki, Sep 4, 2023
    #4

  5. Yasuyuki

    Yasuyuki

    Unity Technologies

    Joined:
    Sep 11, 2014
    Posts:
    90
    @Sparkline
    Thank you for providing your game IDs. I confirmed initializing successfully and showing live ads using your Game ID on my Android device.
    Can I have your script that calls initialization/show ads? or repro project?
     
    Yasuyuki, Sep 4, 2023
    #5

  6. Sparkline

    Sparkline

    Joined:
    Feb 8, 2013
    Posts:
    116
    This is the Initialize part. Whole script in PM.
     
    Sparkline, Sep 4, 2023
    #6