Unity Ads SDK fail to initialize due to configuration error

Hi,

I implemented an ads banner at the bottom of my main menu.
While implementing I could see the banner in the editor.
I wanted to check it on my phone, so I disabled all test modes and created an iOS release.
I've run the app in my iPhone successfully but no banner was showing up.

I think I misconfigured something. e.g. the bundle id must be a specific one or sth like this, but in the resources of Unity they are only talking about placement and game ids which I used as described.

Xcode logs:

Code (CSharp):

1.  
2. 2020-07-17 14:31:37.905132+0200 SnakeReloaded[3741:1274602] I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: Requesting configuration from https://publisher-config.unityads.unity3d.com/games/CENSORED/configuration?bundleId=CENSORED&encrypted=true&rooted=false&platform=ios&sdkVersion=3460&osVersion=13.5.1&deviceModel=iPhone11%2C2&language=de_DE&connectionType=cellular&screenHeight=812&screenWidth=375&test=false&analyticsUserId=CENSORED&analyticsSessionId=CENSORED&advertisingTrackingId=CENSORED&limitAdTracking=false&frameworkName=Unity&frameworkVersion=2019.4.4f1&adapterName=Packman&adapterVersion=3.4.6
3. 2020-07-17 14:31:38.297836+0200 SnakeReloaded[3741:1274602] E/UnityAds: +[USRVApiSdk WebViewExposed_initError:code:callback:] (line:42) :: Web application failed to load with error : Unity Ads SDK fail to initialize due to configuration error
4. 2020-07-17 14:31:38.301038+0200 SnakeReloaded[3741:1274602] E/UnityAds: +[USRVApiSdk WebViewExposed_logError:callback:] (line:57) :: Initialization error: Unity Ads SDK fail to initialize due to configuration error
5.  

 

How are you initializing Unity Ads SDK in your code? Also, if you open the https://publisher-config.unityads.unity3d.com/games/... url above, what does it return?

/Rasmus

 

This is how I implement it, but the HTTP call is done by Unity. I just saw it in Xcode.
"banner" is the placement I created in my Unity dashboard.

Code (CSharp):

1. using System.Collections;
2. using System.Collections.Generic;
3. using UnityEngine;
4. using UnityEngine.Advertisements;
5.  
6. public class AdBanner : MonoBehaviour
7. {
8.   private string gameIdApple = "XXXXXX";
9.   private string gameIdAndroid = "XXXXXX";
10.   private string placementId = "banner";
11.  
12.   void Start()
13.   {
14.     // Initialize the SDK if you haven't already done so:
15. #if UNITY_IPHONE
16.     Advertisement.Initialize(gameIdApple);
17. #endif
18. #if UNITY_ANDROID
19.     Advertisement.Initialize(gameIdAndroid);
20. #endif
21.     Advertisement.Initialize(gameIdAndroid);
22.     Advertisement.Banner.SetPosition(BannerPosition.BOTTOM_CENTER);
23.     StartCoroutine(ShowBannerWhenReady());
24.   }
25.  
26.   IEnumerator ShowBannerWhenReady()
27.   {
28.     while (!Advertisement.IsReady(placementId))
29.     {
30.       yield return new WaitForSeconds(0.5f);
31.     }
32.     Advertisement.Banner.Show(placementId);
33.   }
34. }
35.  

 

Oh man, it was a copy mistake in my code above.
In line 21 I initialize a second time with the game id for Android...
I removed this line and the error disappeared.

Now I'm getting

No fill for placement banner

But it seems, that this is a expected behaviour to protect users for getting spammed with too much ads.
https://answers.unity.com/questions/1424887/reward-video-placement-is-always-nofill.html

 

Hi, I am getting the same error: Unity Ads SDK fail to initialize due to configuration error. I only have initialization for ios, so there cannot be such errors in the code

 

I found a bug. In the parameter I used a gameId of type "parameter", not a string.

But now, I get the same error:

No fill for placement mainBanner 

 

Hi Rasmus,

I have the same error: "Unity Ads SDK fail to initialize due to configuration error"
When I follow your link to publisher-config I get the message:
{"error":"not found"}

What does this mean?

In Unity editor test ads work fine. They pop up and I'm able to reward the player.
When I build and run on my device the ads don't work anymore.

I initialize on start:

Code (CSharp):

1. private void Start()
2.     {
3.         debugPanel = GameObject.Find("Debug Panel");
4.         Advertisement.AddListener(this);
5.  
6.         if (Application.platform == RuntimePlatform.IPhonePlayer)
7.         {
8.             isTargetPlayStore = false;
9.         }
10.         else if (Application.platform == RuntimePlatform.Android)
11.         {
12.             isTargetPlayStore = true;
13.         }
14.         InitializeAdvertisement();
15.     }

Code (CSharp):

1.     private void InitializeAdvertisement()
2.     {
3.         if (!isTargetPlayStore)
4.         {
5.             Advertisement.Initialize(appStoreID);
6.             return;
7.         }
8.         Advertisement.Initialize(playStoreID);
9.     }

On my device isTargetPlayStore is found to be true.


I configured ads in such a way, that I overwrite the test ad boolean through services:


and here my services in unity editor:



Thanks for your support!
Winthir

 

I tested the app. All was good.
Then the same issue happened accidentally: Unity Ads SDK fail to initialize due to configuration error.
Then - good.
Then - issue.

What is it?

I check the internet connection with Internet Reachability Verifier to check true connection before initializing Unity Ads.

I can't see the status of Unity Ads servers here: https://status.cloud.unity3d.com. Please add it, @kyle-unity

Environment:

• Unity Ads 3.6.1
• Unity 2019.4.18
• iOS 14.4
• iPhone XS Max

 

sent in conversation. Is it related with this bug?

 

Unity Ads SDK fail to initialize due to configuration error