Search Unity

  1. We are migrating the Unity Forums to Unity Discussions by the end of July. Read our announcement for more information and let us know if you have any questions.
    Dismiss Notice
  2. Dismiss Notice

Unity Ads Refund waiting since 12 days (Unity Finance Department)

Discussion in 'Unity Ads & User Acquisition' started by freddyh95, Jun 15, 2021.

  1. freddyh95

    freddyh95

    Joined:
    May 2, 2021
    Posts:
    2
    Hello,

    I contacted Unity ads support and they also recommended to post here to get a person who can help.

    I'm waiting since 12 days on my refund for Unity Ads. I added a deposit to my account, but after a few days decided not to do ad campaigns via unity and requested a refund. My Ticket was sent to the Unity Finance Department, and I didn't hear anything yet from them.

    I need to talk to someone from the Unity Finance Department to resolve this issue. Is someone here working for this Department?

    Hope to hear from you soon.
     
  2. mda7x

    mda7x

    Joined:
    Apr 18, 2022
    Posts:
    1
    how did you end up receiving a refund from unity? please suggest the fastest way
     
    pgspace likes this.
  3. LIU_Hanyang96

    LIU_Hanyang96

    Unity Technologies

    Joined:
    Jul 12, 2021
    Posts:
    113
  4. ikoukas

    ikoukas

    Joined:
    Sep 17, 2015
    Posts:
    2
    I have had the same problem and it's been over a month since my refund request with no response. What's going on?
     
    pgspace likes this.
  5. pgspace

    pgspace

    Joined:
    Jun 7, 2017
    Posts:
    5
    This is happening with me as well, deposted $1000 and no reply on refund ticket for almost 4 months.