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Question Unity Ads Operate dashboard - AD delivery disabled and can't enable anymore!...

Discussion in 'Unity Ads & User Acquisition' started by alexisyang0909, Mar 10, 2022.

  1. alexisyang0909

    alexisyang0909

    Joined:
    Jul 30, 2021
    Posts:
    2
    I have a released game and unity ads were working normally until yesterday.

    Now it stopped working on Android and iOS.

    I checked the Unity Ads Operate Dashboard it shows the "AD delivery disabled" and I can't enable it anymore.

    please help..! Thank you..!
     

    Attached Files:

  2. LIU_Hanyang96

    LIU_Hanyang96

    Unity Technologies

    Joined:
    Jul 12, 2021
    Posts:
    113
    Hi,

    Thank you for reaching out to Unity Support.

    In order to appeal your case, please fill out this webform as completely as possible. One of our specialists will research your case and reply as soon as possible.

    Regards,
    Unity Ads Support
     
  3. USER_UNITY_1233

    USER_UNITY_1233

    Joined:
    Oct 16, 2021
    Posts:
    5
    Your unity game is might be wrong in unity editor but right in unity dash Try that it worked for me.
     
  4. foodies_hub

    foodies_hub

    Joined:
    May 25, 2024
    Posts:
    4
    Dear Concern,
    I was start monetization dated on 5th... It's good going 5,6, unfortunately from 7th June my earning was stop. Not showing my ads into my app. Can you please check and advice me how can i solve this issues.

    Looking forward hear from you soon.

    Thank you
     

    Attached Files:

  5. Yasuyuki

    Yasuyuki

    Unity Technologies

    Joined:
    Sep 11, 2014
    Posts:
    169
    Can you DM me with your org info and game ID?
     
  6. foodies_hub

    foodies_hub

    Joined:
    May 25, 2024
    Posts:
    4
    Thanks Dear Yasuyuki, Unity Appeal Team already solved my issue. Again thank you so much for your response. Have a good day
     
  7. foodies_hub

    foodies_hub

    Joined:
    May 25, 2024
    Posts:
    4
    Can i inbox / sent you msg regarding unity app download boosting suggestion.
     
  8. Yasuyuki

    Yasuyuki

    Unity Technologies

    Joined:
    Sep 11, 2014
    Posts:
    169