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Unity Ads not showing on Google Play, but showing in debug mode

Discussion in 'Unity Ads & User Acquisition' started by milanobrenovic, Jul 3, 2019.

  1. milanobrenovic

    milanobrenovic

    Joined:
    Jun 20, 2019
    Posts:
    1
    When I run my game from debug mode directly via USB cable on my phone, the real ads show. When i upload that .aab file to google play, the ads don't show. The game has been linked in unity ads console. So im not sure what is going on. Can someone help me figure this out?
     
    milanobrenovic, Jul 3, 2019
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @chiliosio
    • Are you building your game with Unity or Android Studio?
    • If Unity, which version are you using?
    • Which version of the Ads SDK are you using? How are you integrating it: Asset Store or Services window?
    • Can you share the code you are using to integrate Unity Ads?
    • Can you provide a device log from your app when Unity Ads is initialized?
    • Are you using mediation? If so, which version of the mediation SDK and adapter are you using?
     
    ap-unity, Jul 8, 2019
    #2

  3. josephparis97

    josephparis97

    Joined:
    Mar 27, 2019
    Posts:
    1
    hi ! I have the same issue. Unity ads are showing when i test my apk on my device, But when I publish a beta version on the google play store, the ads are not showing. I am using unity 2018.3.11 f1. I am also using unity monetization 3.0 APK.
    Here is a screenshot of when I play an ad on my code:
    upload_2019-8-8_13-6-2.png
    I hope someone can help me
     
    josephparis97, Aug 8, 2019
    #3

  4. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    Until your app is in production, you should continue to use test ads. If the test ads are rendering, then your ads integration should be correct. When you need to switch over to production mode, you can do so from the Dashboard under Project Settings.

    If the ads are not rendering, then I would suggest taking a look at the device logs. This will often explain what the issue is:
    https://forum.unity.com/threads/how-to-capturing-device-logs-on-android.528680/

    In your showad method, you are calling Advertisement.Show before checking if the ad is ready (and also after it is ready).
     
    ap-unity, Aug 26, 2019
    #4

  5. Retaliation

    Retaliation

    Joined:
    Feb 10, 2021
    Posts:
    2
    I have published on the play store and my ads won't show
     
    Retaliation, Feb 19, 2021
    #5
    Deleted User likes this.

  6. CarvalhoLO

    CarvalhoLO

    Joined:
    Nov 29, 2017
    Posts:
    8
    Same here... I dont know why it is happen. I sent one question to google play support and im waiting for it
     
    CarvalhoLO, Mar 11, 2022
    #6

  7. BinaryRavine

    BinaryRavine

    Joined:
    Oct 30, 2021
    Posts:
    6
    Change your location (using VPN) to north America and Ads would show. They don't in every country .... that's what i found so far...
     
    BinaryRavine, Mar 21, 2022
    #7

  8. BinaryRavine

    BinaryRavine

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    Oct 30, 2021
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    BinaryRavine, Mar 21, 2022
    #8

  9. mnjks296

    mnjks296

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    Nov 17, 2022
    Posts:
    1
    When I developed the game using my Unity Personal Editor. Test ads are being shown perfactly in this but when I build and run in final aab bundle for google playstore then unity ads or admob ads are not showing in it. Is there any solution for this please someone if any one has found the solution please help.

    i am using -
    unity 2021.3.10f1 Personal editor
     
    mnjks296, Nov 17, 2022
    #9

  10. Unity-Boon

    Unity-Boon

    Unity Technologies

    Joined:
    Jan 18, 2017
    Posts:
    135
    We will need to check your error logs to find out more about it. Can you send the ADB logs through PM or email to unityads-support@unity3d.com?

     
    Unity-Boon, Nov 23, 2022
    #10

  11. hasanceliktr

    hasanceliktr

    Joined:
    Dec 1, 2021
    Posts:
    1
    When I developed the game using my Unity Personal Editor. Test ads are being shown perfactly in this but when I build and run in final aab bundle for google playstore then admob ads are not showing in it. Is there any solution for this please someone if any one has found the solution please help.
     
    hasanceliktr, Jan 2, 2023
    #11